Every review we hold for the London office, from every platform, shown as written. First names only.
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5/5
GoogleDomonic was professional and courteous to work with on the purchase of my new home. He was invested in the transaction and did his best to hurry along all parties to ensure that we completed. Thank you!
Rowena Β· 18 May 2024
Agent replied Β· 16 June 2024
Thank you for taking the time to leave us this review. We hope you enjoy your new home.
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1/5
GoogleDisappointing experience from start to finish.
Unfortunately, we had a consistently poor experience with this agency. From the first viewing, I was immediately asked how high I would bid. After stating our maximum (which we could not go beyond), I was repeatedly contacted (three times) during work hours, pressuring me to raise our offer, despite my clear response each time.
After our offer was accepted, only two months into living in the flat, we were informed the landlord intended to sell. The agency then frequently requested access to show the property, sometimes with very little notice. On one occasion, despite agreeing to a viewing time after work, the agent attempted to access the flat midday using keys from the concierge. Thankfully, he was stopped by the internal security latch and my boyfriend being at home. When questioned, he said he wanted to βopen the windows to air out the flatβ, more than four hours before the scheduled time, while we were still living there.
After we moved out, we saw the flat re-listed for rent, at Β£200 more per month, despite being told it was being sold. Overall, the experience felt pressured, unprofessional, and intrusive.
E Β· 30 June 2025
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1/5
GooglePathetic experience dealing with a sale of a property listed in Somerford way. False promises all through the process and no response despite multiple follow ups. Avoid this agency if possible. My point of contacts were Kenrick and Sushel, who kept me waiting for 5-6 months with no progression costing me a lot in legal and mortgage fees. Zero confidence in dealing with this group.
Bharath Β· 18 May 2024
Agent replied Β· 16 June 2024
Hi Bharath, Thank you for taking the time to leave us a review, this sale was out of our hands, as the homeowners is dealing with the eviction of the tenants, they are council tenants and the court time frame is not something we control. we understand this is frustrating and we can only apologise but this situation is not our fault or our clients.
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1/5
GoogleDo not reccomend. Uses deceiving tactics to take your money and not deliver on services. Professional fraudsters. Stay away from these con artists
John Β· 12 April 2025
Agent replied Β· 25 April 2025
This is a fake review left by ex employee clark singh
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5/5
GoogleWe had a fantastic experience selling our home with Domonic. His professionalism and politeness were evident throughout the entire process. He kept us informed with regular updates, ensuring we were engaged at every step. Domonic's dedication and diligent approach resulted in a successful sale.
Sai Β· 18 May 2024
Agent replied Β· 23 October 2024
Thank you for your kind words
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5/5
GoogleBest studio flat in town
Thank you Sushel πππππ β¦
Mohammad Β· 17 June 2023
Agent replied Β· 23 October 2024
Always a pleasure
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1/5
GoogleUnbelievably unprofessional behaviour, weβre still waiting for our deposit three months after leaving with little to no communication. Extreme time and money wasters with no regard for the tenants at all. Very surprised that the Ombudsman hadnβt shut them down.
Zara Β· 3 August 2025
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1/5
GoogleAppalling. They take your depost & you will never get it back. Stay well away & do not go near them!
Karney Β· 20 September 2024
Agent replied Β· 23 October 2024
Hi Miss Walker, We do not have you registered on our system or we do not have any record of you, we believe you have the wrong agency, can you please confirm what property. Are you sure it is not the JS estate in clapham which is a different entity then ours. if you have any issues please email info@jsestatemanagement.co.uk so we can investigate this further.
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5/5
GoogleVery professional team, always responsive when we need assistance on maintenance issues.
Would happily rent from them again!
Jaami Β· 24 February 2025
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5/5
GoogleThank you guys for all your help regarding my proeprty. I cannot express how grateful i am.
Alessio Β· 17 June 2023
Agent replied Β· 23 October 2024
Your welcome sir.
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5/5
GoogleRating only, no written review.
Unal Β· 20 October 2024
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5/5
GoogleRating only, no written review.
Wenhan Β· 29 July 2024
Agent replied Β· 23 October 2024
Thank you for your kind review
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5/5
GoogleRating only, no written review.
Helen Β· 18 May 2024
Agent replied Β· 16 June 2024
Thank you for your business
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5/5
GoogleRating only, no written review.
One Β· 18 May 2024
Agent replied Β· 23 October 2024
Always pleasure in doing business with a excellent cleaning service company
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1/5
GoogleRating only, no written review.
Jenny Β· 17 June 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.