Trusted Agent profile Β· London

JOHNSCO London reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

1,441 reviews across 2 platforms

8 New Providence Wharf, 1 Fairmont Avenue, London, E14 9PA

JOHNSCO's office in London, at 8 New Providence Wharf, is rated 4.8 out of 5 across 1,441 reviews on two platforms, including 161 Google reviews rated 4.4.

Google logo

4.4 / 5

161

Reviews on Google

This office

Trustpilot logo

1,280

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Very considerate and helpful advice…

Very considerate and helpful advice provided during the whole renting experience, highly recommended!

Jing Β· 19 September 2023

5/5

Google

Very professional and helpful!

Katelevchuk Β· 27 March 2024

5/5

Google

What a wonderful and caring service πŸ’–provided from the tenancy coordinator, Ms Betsy Slawson, assigned to help complete a new tenancy agreement for me smoothly😊. Thank you !PositiveResponsiveness, Quality, Professionalism, Value

Canary Β· 10 June 2021

1/5

Google

Terrible experience......avoid at all cost

Eze Β· 11 June 2019

Agent replied Β· 11 June 2024

Hello, please could you get in touch by emailing info@johnsand.co your contact details? We'd like to hear more about your experience so we can investigate further. Thank you.

5/5

Google

I really appreciate J&C’s service, professional, fast and customer-oriented. Both of my consultants Bilal and Agnes impressed me very much. Highly recommend them!PositiveResponsiveness, Professionalism

Langrenly Β· 10 June 2022

5/5

Trustpilot

Many thanks for Rachael Adeyemo for…

Many thanks for Rachael Adeyemo for quick responses to my issues regarding moving out. Great πŸ‘πŸ»πŸ‘πŸ»

Jack Β· 22 March 2023

5/5

Google

Great support and communication throughout from the team and Betsy in particular - would recommend to anyone looking to find a new home!

Danny Β· 10 June 2022

5/5

Google

Excellent follow-up and execution from Agnes and Isabel, on tenant recruitment and management. Thanks for your professional support.PositiveResponsiveness, Quality, Professionalism

Alain Β· 10 June 2022

5/5

Trustpilot

Priscilla Ogefere Thank you you were…

Priscilla Ogefere Thank you you were very helpfull

Entesar Β· 31 July 2023

4/5

Trustpilot

The responsible staff is very helpful…

The responsible staff is very helpful and provides quick response. Many thanks.

Victor Β· 8 March 2023

4/5

Trustpilot

Very helpful

Rating only, no written review.

Stephen Β· 3 June 2026

5/5

Google

Very good and efficient service for my letting in NPW.

Stephen Β· 16 April 2023

5/5

Trustpilot

Rachael Adeyemo sorted out the issue…

Rachael Adeyemo sorted out the issue with least hassle. very professional

S Β· 7 March 2023

5/5

Trustpilot

Silvia was great

Phoebe Β· 26 May 2026

Agent replied Β· 6 June 2026

Hi Phoebe, Thank you for your kind feedback, we'll be sure to share this with Silvia.

5/5

Trustpilot

Chay is helpful and efficient,

Rating only, no written review.

Sze Β· 25 May 2026

Agent replied Β· 6 June 2026

Hi Sze, Thanks for your feedback, we'll be sure to share your kind words with Chay.

5/5

Google

Great agency! Would definitely recommend! Need to mention Betsy Slawson, the Tenant Coordinator, who really helped us throughout the whole process!PositiveResponsiveness, Quality, Professionalism, Value

Sara Β· 10 June 2021

5/5

Trustpilot

Chay was great!

Rating only, no written review.

Hannah Β· 21 May 2026

Agent replied Β· 6 June 2026

Hi Hannah, Thank you for your kind feedback regarding Chay - we'll be sure to share it with her!

5/5

Google

Betsy follow up the tenancy procedure very clear with professional service as wellPositiveResponsiveness, Quality, Professionalism

Raymond Β· 10 June 2022

5/5

Google

Quick response from property manger on replacing broken vacuum cleaner and prompt delivery that solves the issue

Alexis Β· 10 June 2021

5/5

Google

i have good experience with johns &co, a young man called Pablo helped me. I personally will recommend my friends to use their services.

Eustacekeith Β· 11 June 2017

5/5

Trustpilot

Good communication

Jessica Β· 23 December 2025

5/5

Trustpilot

Very helpful team who made moving at a…

Very helpful team who made moving at a difficult time as simple as possible.

Calum Β· 7 July 2020

5/5

Google

Really good service.

Zheng Β· 10 June 2022

5/5

Trustpilot

Really great experience with Michael!

Rating only, no written review.

Fengfan Β· 26 September 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read JOHNSCO's Google reviews
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