5/5
GoogleBetsy Lawson is very professional and swift in response. I like thatPositiveResponsiveness
Trusted Agent profile · London
JOHNSCO London reviews
★★★★★
1,460 reviews across 2 platforms
8 New Providence Wharf, 1 Fairmont Avenue, London, E14 9PA
JOHNSCO's office in London, at 8 New Providence Wharf, is rated 4.8 out of 5 across 1,460 reviews on two platforms, including 161 Google reviews rated 4.4.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
TrustpilotVery helpful and responsive team and…
Very helpful and responsive team and property manager, always resolve issues quickly and go out of their way to help and support tenants. Highly recommend!
5/5
TrustpilotGreat to meet Bailey from the Wapping…
Great to meet Bailey from the Wapping branch. Really helpful and understanding of our requirements. Fully recommend
5/5
GoogleAgnes Pogozelske and Nicholas Randall have been very helpful and professional. With me living aboard, they well explain and guide me through the letting process, and responsive to any questions i had. When unexpected things happened, Nicholas immediately updated me and contained the impact for immediate resolution, which i greatly appreciatePositiveResponsiveness, Professionalism
5/5
TrustpilotDestini-Rikki and Alexandra - Awesome!
Destini-Rikki and Alexandra did a brilliant job managing my recent new tenant signing. They were communicative and really pleasant to work with! Would recommend highly!
5/5
GoogleCyn & the property management team always pay close attention to any issues, professional and are responsive at all times. We would not hesitate in recommending them to anyone which may require this type of service.
Agent replied · 11 June 2024
Thanks for such a glowing review Max! We'll make sure Cyn and the rest of the team see your kind words.
5/5
GoogleBetsy Slawson is very helpful.
5/5
TrustpilotIt was a great experience working with…
It was a great experience working with Amy and Rayan, they both helped make the process of finding a flat really easy and explained any questions we had at any given time even though we are out of the country.
4/5
GoogleStaff engaged in a very proactive, professional and timely service. Attention to detail. Staff strives to keep you updated about all aspects of the process.PositiveProfessionalism
Agent replied · 11 June 2024
Hi Mayra, Thanks so much for taking the time to leave a review and we're pleased your experience with JOHNS&CO was positive. All the best, JOHNS&CO Team.
5/5
GoogleBeing a foreign based owner, the John&Co team has reduced very much our headache of not being there in London to complete the leasing transaction. Thanks!
Agent replied · 11 June 2024
Hi Chris, I'm so pleased we could be of help! Thanks for your review! All the best, Johns&Co Team
5/5
TrustpilotExcellent experience with Bailey!
Excellent experience with Bailey! Always available for helping in my relocation to London!
5/5
GoogleVery professional agents with great service. They know the property well and they are quite helpful. Would greatly recommend.PositiveProfessionalism
Agent replied · 13 June 2024
Hi Rex, Thank you for leaving us that fantastic review and for giving us a 5 start rating! We're glad your experience with us was a positive one All the best, JOHNS&CO.
4/5
GoogleWe are family from HK and glad to know James Udrzal who introduce us our desired unit and help us understand the procedures which are totally new to us. Agnes Pogozelske as admin support in James' team, is also helpful. Both are efficient and ready to answer all our questions.PositiveResponsiveness, Professionalism
5/5
GoogleLauren Melius helped me with the termination of the tenancy, the process was going smoothly and efficiently. Appreciate your help!
Agent replied · 11 June 2024
Hi there Thank for the positive review and feedback! … More
5/5
GoogleWonderful service and Robert Pearson helped me a lot with immediate response and quick follow up with any enquiry regarding my appartment in Charington tower.
Agent replied · 11 June 2024
Hi Salem, Thanks for such a positive review. We'll pass on your great comments to Robert and the rest of the team. All the best JOHNS&CO Team
4/5
TrustpilotMelissa and Sam review
So far, we have had a good experience of signing up to a new tenancy - we had a good flat viewing and tenancy agreement review was undertaken over an electronic platform
1/5
GoogleThey are the worst company in London. All the reviews are fake. Do not try to rent from them because their houses are managed by third parties and they never sort the issues.
Agent replied · 11 June 2024
Hi Lindsey, we understand that JOHNS&CO let this property to you and it is the Landlord who is managing it. We have raised your concerns with them to deal with as a matter of extreme urgency. We’re sorry to hear about the issues you’ve experienced and I do hope the issues are sorted out as quickly as possible for you. I'm afraid we are not instructed on a management basis and therefore are unable to assist any further other than escalating the issue within the organisation which we have done. Once again, I am sorry you are experiencing difficulties at present.
1/5
GoogleShocking rude from the sales guy I would never ever recommend this estate agent if it was the last agent in london I recieved a much better service from chase Evan's in canary wharf disgusting how rude someone can be and the manager was even worse no help at all....NegativeQuality
5/5
GoogleThey have an incredible service. Very clear and quick. Whenever I had any questions, they would respond ASAP. Would recommend it!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 13 June 2024
Hi Mert, That's great to hear! Your feedback is very much appreciated. All the best, Johns&Co Team
5/5
Trustpilot97 Phoenix Court
I felt professional and efficient in my communication with Spyros. It was a perfect experience. Thank you so much for all your help and assistance.
5/5
GoogleOur Property Manager, Ellie Smith, has from day one been super helpful and has action everything extremely quickly to the highest of standards. Always has our best interests at heart!
Agent replied · 11 June 2024
Thank you, we'll make sure Ellie sees your kind feedback.
5/5
GoogleThe staff have been very helpful and professional. The whole process of renting an apartment is so smooth.
Agent replied · 11 June 2024
Hi Rita, We are super happy to have helped you rent a new apartment. Thank you for your … More
5/5
TrustpilotThe staff are very enthusiastic
The staff are very enthusiastic, patient, and efficient in their work.
5/5
Trustpilot@Param Virdee
@Param VirdeeThank you for your attentiveness and responding quickly to our queries, it made moving in a lot easier.Oliver
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
