5/5
TrustpilotWe are very satisfied with the service…
We are very satisfied with the service provided by Jons&CoWe recommend to our friends and familyClaudio helped us a lot! We’re glad that you helped us
Trusted Agent profile · London
JOHNSCO New Homes London reviews
★★★★★
1,574 reviews across 3 platforms
4 Halyard Place, London, E16 2TH
JOHNSCO New Homes's office in London, at 4 Halyard Place, is rated 4.8 out of 5 across 1,574 reviews on three platforms, including 247 Google reviews rated 4.3.
247
Reviews on Google
This office
6
Reviews on Facebook
Business-wide
1,321
Reviews on Trustpilot
Business-wide
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Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotAccomodating and understanding of our…
Accomodating and understanding of our time difference.
Agent replied · 13 June 2024
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co.
5/5
GoogleI had a wonderful experience dealing with Oliver :) My purchase was extremely smooth due to his chasing.
5/5
TrustpilotLiah Clarke did an excellent joband…
Liah Clarke did an excellent job and found me the apartment that suited my parameters fairly quickly.
5/5
GoogleWe'd like to express our heartfelt appreciation to Mr Duncan Peacock of the Renewals Department for his kind help, prompt actions and very useful advice throughout the renewal process. His sense of responsibility and genuine concern for clients were impressive. Thanks a million, Duncan!!
5/5
TrustpilotVery helpful and responsive team and…
Very helpful and responsive team and property manager, always resolve issues quickly and go out of their way to help and support tenants. Highly recommend!
5/5
TrustpilotGreat to meet Bailey from the Wapping…
Great to meet Bailey from the Wapping branch. Really helpful and understanding of our requirements. Fully recommend
5/5
GoogleJosh in the property management dept. has been great. Attentive service and very helpful dealing with the royal wharf aftercare team. Would highly recommend!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 24 August 2024
Hi Thomas, Thanks for this glowing review of Josh. We'll be sure to pass this over to his team! All the best, JOHNS&CO Team.
5/5
TrustpilotDestini-Rikki and Alexandra - Awesome!
Destini-Rikki and Alexandra did a brilliant job managing my recent new tenant signing. They were communicative and really pleasant to work with! Would recommend highly!
5/5
GoogleExtremely professional service. Found tenants quickly and not had any issues so far. Excellent communication and always helpful over the phone. Very pleased they are managing letting, have not had to worry about anything
Agent replied · 14 June 2024
Really pleased we were able to help!
1/5
GoogleAvoid at all costs. They’ll try to get every penny out of you upon moving out. Reviews are inflated because they ask you to rate them upon signing a lease
5/5
GoogleKaty Donachie, Property Manager Administrator, is very helpful on solving my problem which frustrated me. Katy helps me to sort out the issue proactively and promptly. Appreciated👍🏼PositiveResponsiveness
Agent replied · 14 June 2024
Hi there, Thanks for your review of Katy, we'll be sure to pass this over to her team! All the best, JOHNS&CO Team.
4/5
GoogleGreat agents always responsive. Strongly recommend them especially for overseas landlords. Special mention goes to Katy Donachie who is ultra poilte and helpful. Great customer Service!!!PositiveResponsiveness, Professionalism
Agent replied · 14 June 2024
Thanks so much for your review- we'll be sure to let her know! All the best, Johns&Co Team
5/5
GoogleJosh in the property management dept. has been great. Attentive service and very helpful dealing with the royal wharf aftercare team. Would highly recommend!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 14 June 2024
Hi Thomas, Thanks for this glowing review of Josh. We'll be sure to pass this over to his team! All the best, JOHNS&CO Team.
5/5
TrustpilotGreat team and valuable support to find…
Great team and valuable support to find the lovely house. My experience with Jon’s&Co is all about exceeding the expectations - customer-oriented service, fast response, variety of the options, kind support. Thank you very much Anthony for your dedication and great advice.
5/5
GoogleHighly professional estate agent, they go the extra mile and I’ve been thoroughly impressed with all the staff I’ve engaged with in the business. A pleasure to work withPositiveResponsiveness, Professionalism
Agent replied · 14 June 2024
Hi Lee, We're glad you think so- thanks for taking the time to leave a positive review. All the best, Johns&Co Team
4/5
GoogleIn brief, 4 Stars for John&Co.: 5 Star for Lettings Manager, Andrew Shek 5 Star for Property Manager, Mohammed Ahmed 4 Star for Concierge 4 Star for Reception services Needs to improve holidays/Wkend communication at the lettings team. All good wishes .
5/5
TrustpilotIt was a great experience working with…
It was a great experience working with Amy and Rayan, they both helped make the process of finding a flat really easy and explained any questions we had at any given time even though we are out of the country.
5/5
GoogleGreat and helpful agent Bilal Qaisar and his colleague Helena Penn from this agency. Found me a home and it was a seamless process from the start till the end for a new expat in London. Efficient and highly recommended agency!
5/5
TrustpilotExcellent experience with Bailey!
Excellent experience with Bailey! Always available for helping in my relocation to London!
4/5
TrustpilotMelissa and Sam review
So far, we have had a good experience of signing up to a new tenancy - we had a good flat viewing and tenancy agreement review was undertaken over an electronic platform
5/5
Trustpilot97 Phoenix Court
I felt professional and efficient in my communication with Spyros. It was a perfect experience. Thank you so much for all your help and assistance.
5/5
GoogleReally responsive, always ready to help, and nice professional staff. Would recommend.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 14 June 2024
Hi Izzy, Thank you for the kind words and 5-star review! We're glad to hear that everything worked out and was a stress free, easy experience. Have a nice day.
5/5
GoogleHelped us really well with finding the right property, everything went very smooth, great working people and some lovely properties in their range.
Agent replied · 14 June 2024
That's great! Thanks so much for leaving a review! All the best, Johns&Co Team
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Tell us what you need and we'll put you in touch. JOHNSCO New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
