1/5
TrustpilotVery unprofessional
Very unprofessional, extremely hard to get hold of when you want something done.
Trusted Agent profile
John D Wood and Co Sales reviews
★★★★★
242 reviews across 2 platforms
9 Cale Street, London SW3 3QS
John D Wood and Co Sales's London office at 9 Cale Street is rated 3.6 out of 5 across 242 reviews on two platforms, including 54 Google reviews rated 4.9. The 188 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleRobert Green at the Cale Street office found, advised and nursed to completion my purchase of a stunning property in Cheyne Walk, all in a matter of a few days! I continue to turn to him for informal advice on property matters, which he gives cheerfully, promptly and highly competently. When it's time to sell, I know who I'll be instructing!
5/5
TrustpilotA very satisfied customer
I have let my flat with John D Woods for many years now and the company have always found me a very good tennant. The service has been extremely good and efficient. I would like to specially mention Shioeni Oates and Imogen at the Wandsworth branch. I would highly recommend John D Woods.
5/5
GoogleWe had a number of estate agents come to value our home in Chelsea. John D. Wood was the most impressive and turned out to be highly professional. A huge number of people came to view, but the team minimised disruption and sold our house very quickly for an excellent price. We definitely made the right choice!
5/5
TrustpilotSimon helped us to find a beautiful…
Simon helped us to find a beautiful home in Battersea! He was exceptionally professional and really listened to our needs. I’ve been recommending Simon and the John D Wood team to everyone.
1/5
GoogleI found a house through them and bought through them. Unhelpful do not get back to yo when they say they will
Agent replied · 25 August 2024
Thank you for taking the time to leave your feedback, if you wish you discuss your experience further on how we can improve our service please feel free to contact us at review@countrywide.co.uk. Kind regards, Maryjane.
1/5
TrustpilotALEXANDRA CROCKER Head of Lettings John…
JOHN D WOOD WIMBLEDON VILLAGE - ALEXANDRA CROCKER Head of Lettings - Wimbledon VillageDubious SALES PERSON do not use for rentals
5/5
TrustpilotBoth Jessie and Louna at John D Wood…
Both Jessie and Louna at John D Wood were professional, courteous and efficient.I’d recommend them highly.
5/5
TrustpilotAntonio - highly professional
Thorough & exceptional customer service from Antonio. He swiftly arranged a viewing for us and was fantastic at keeping us up to date with any developments throughout our property search. Highly recommended!
1/5
Trustpilotanother letting agent that view tenants as being a lower class in society.
Yet another letting agent that view tenants as being a lower class in society. If you want to be treated with respect and have maintenance issues and contract negotiations handled professionally I would try someone else
1/5
TrustpilotTerrible experience
Terrible experience - arrogant, dishonest and just awful estate agents. They give the industry a bad name. I would go out of my way to avoid dealing with them in the future.
5/5
TrustpilotA great experience with John D…
We had a great experience with John D Wood and specifically Alexandra Crocker and Emily Hughes communicated really well and were really receptive to our needs. Thoroughly recommended.
5/5
TrustpilotGreat service from Alexandra Crocker at…
Great service from Alexandra Crocker at John D Wood, she has always been very prompt and diligent, and managed to find tenants in what seemed like lightning speed!
1/5
TrustpilotIf I could give them no stars I would!
If I could give them no stars I would!They ignore calls and emails, don't contact us back. We have ongoing issues for months which they have done nothing about. Avoid them at all costs!!!!
5/5
TrustpilotIt’s been an absolute pleasure working…
It’s been an absolute pleasure working with James Setright so far…he knows his stuff and is passionate about property!
1/5
TrustpilotDisappointed with the customer service…
Disappointed with the customer service from J.D.Wood when things don't go well they won't help. Also their renewals dept is not good and their accounts dept is not well organised at present.Could do a lot better.
5/5
TrustpilotAmazing place!
Amazing place, great cocktails. Service perfect and good vibes
1/5
TrustpilotAbysmal service
Abysmal service. Lack of professionalism. Was promised the earth and then told to reduce my property price constantly to get a quick sale. Cowboy outfit posing as class Estate agents.
5/5
TrustpilotKelly and Nicole did a great job…
Kelly and Nicole did a great job reletting the flat … good focus and attentiveness … thank you
1/5
TrustpilotTerrible treatment
Terrible treatment. Violated part of the contract about the cleaning. The apartment is very dirty, on the balcony pigeon poo. I do not recommend working with them
1/5
TrustpilotTerrible treatment
Terrible treatment. Violated part of the contract about the cleaning. The apartment is very dirty, on the balcony pigeon poo. I do not recommend working with them
4/5
TrustpilotGreat local knowledge
Just spoken with Umar who was very helpful and knew the location inside out. This initial conversation has given me confidence and would definitely use again.
5/5
TrustpilotHave had a really good experience in…
Have had a really good experience in terms of buying and selling from John D Wood / Battersea. Would highly recommend
1/5
TrustpilotWish there was lower rating
Wish there was lower rating . Worst in the industry.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about John D Wood and Co Sales
How many reviews does John D Wood and Co Sales have?
John D Wood and Co Sales's London office has 242 reviews across two platforms: 54 on Google, 188 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is John D Wood and Co Sales's rating?
John D Wood and Co Sales is rated 3.6 out of 5 across all 242 reviews, and 4.9 out of 5 on Google from 54 reviews, checked 9 October 2026.
Where is John D Wood and Co Sales's London office?
John D Wood and Co Sales, 9 Cale Street, London SW3 3QS.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.