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★★★★★
57 reviews across 1 platform
London EC1V 2NX
Intent Inventories's London office is rated 4.9 out of 5 across 57 reviews on 1 platform, including 57 Google reviews rated 4.9. Checked 9 October 2026.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleMany thanks Kathi for your excellent and prompt service in letting my property. You have done this job for many years now and it all seems to run smoothly even though there are moments of crisis when urgent repairs etc have to be carried out.
5/5
GoogleWe were kept informed throughout. The team (especially Sarah) were extremely helpful and very professional. We have been impressed with the level of customer service provided and would definitely recommend them. A good experience in what is renowned to be a stressful time!
5/5
GoogleSuch an easy agent to deal with over email, phone or in person. Kathi made every so simple in what can sometimes feel like a very complicated process. Would reccomend to anyone in the property market.
5/5
GoogleWe are Working with Intent for multiple years, and we are very happy with the service we are receiving by Kyran and the team at Intent!
5/5
GoogleI had a fantastic experience working with Sarah West throughout my property purchase. She was incredibly helpful, always available to answer questions, and consistently kept everything moving. Sarah was proactive, responsive, and went above …
5/5
GoogleThank you to Mark West and his team for all the help and support selling my late Mother’s house. It was a challenging time but we got there. Thank you!
5/5
GoogleBoth Rob and Justine were helpful, warm, friendly and thoroughly professional throughout the whole process of obtaining a rental property. A pleasure dealing with them.
5/5
GoogleKathi is great - so reliable and helpful. I was locked out and she came to help on a Sunday evening
5/5
GoogleEfficient and reliable. Thanks Justine for your outstanding support.
5/5
GoogleI love dealing with intent. All Inventories and reports are thoroughly detailed. Bookings are quick and always favourable times. If you’re an agent or private individual I highly recommend intent. Christian the owner is the kind of guy people struggle to come across in business. Honest, reliable and hardworking. The girls in the bookings team particularly Amber and Lauren are an absolute pleasure.
5/5
GoogleI was very impressed with the service offered by Christian and the team at Intent Inventories. They responded quickly to my request for a check out report, which was thorough, detailed and very professional. The finished report arrived the same day. I consider it great value for money and will be using them again in the future.
5/5
GoogleI don't even know where to start because everything Rob and Justine did for me was nothing more than amazing. They are friendly, courteous, beyond helpful and go out of their way to try and make sure the outcome is what you want. They …
5/5
GoogleMichele showed us round a property in June 2026. She was respectful and understanding and let us get on with looking. We had specific requirements such as showing us the loft, garage space and asking the vendor to put the heating on during …
5/5
GoogleIntent Inventories have been absolutely incredible and here is why. I needed a last minute End of Tenancy Check out report, I called and Christian (owner) picked up the call and handled my query. He said he can get someone to the property the next day. He was super professional and I felt really reassured as I had already been let down by another company. Christian also organised an Inventory report too with the same person; Abena. I met Abena twice and she was unbelievable, she communicated with me throughout her day as to when she would arrive. I felt so comfortable with her that I left her in the flat with the keys and she kept them until she did the inventory check in. There were some issues with the professional clean she walked me through everything and was so professional it was a dream. The reports were sent almost immediately and email communication on some edits I needed on the reports was brilliant. The reports have incredible detail on them as well and they look at check in reports you have done with previous companies to cross compare. I cannot stress how good this service was I would recommend it to any private landlord, tenant and agent. Thank you for making my life a lot easier and for being so reliable and personable.
5/5
GoogleJustine and Rob are the real deal, knowledgeable, business-savvy, and always looking out for their clients. Responsive, clear, and genuinely helpful every step of the way. Highly recommend this team to anyone looking for an agency! …
5/5
GoogleIntent did both my check in and check out tenant reports. Both were totally professional. Christian who conducted both of my reports was punctual and very accessible for any issues. I would use this company again and that's the best recommendation anyone can give.
5/5
GoogleKathi and Sue have been looking after us for over 8 years now and have been so easy to deal with to sort any problems, visits, services and everything else involved with renting.
5/5
GoogleGreat service from start to finish. The staff are all friendly and attentive which makes the stressful situation of selling a house, that much easier!
5/5
GoogleProfessional people trustworthy good service, Kathi and Sue always help look after communication, very good, God bless. Thank both
5/5
GoogleGreat professional and fast inventory services. I would highly recommend and have enjoyed working with Christian and his team.
5/5
GooglePleasure in speaking to Christine and the team. Great service highly recommended.
5/5
GoogleA very professional outfit indeed. When working with other companies directly affecting your business its important that your dealing with an outfit thats professional and organised. Intent offer a very thorough service and the quality of inventories is to a very good standard. All in all it helps our clients see in more detail exactly whats going on in their properties. Highly recommended.
5/5
GoogleWe worked with Will from Intent and found him incredibly personable, professional, objective and helpful throughout the process. He made sure he was available to us for the week after our check in and even made himself promptly available over a bank holiday weekend which we found to be exceptional and quality service. Would highly recommend his service! Thank you, Will!
5/5
GoogleChristian and the team are fantastic to work with. They are efficient and reliable, and I look forward to continuing our working relationship.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Intent Inventories's London office has 57 reviews across 1 platform: 57 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Intent Inventories is rated 4.9 out of 5 across all 57 reviews, and 4.9 out of 5 on Google from 57 reviews, checked 9 October 2026.
Intent Inventories, London EC1V 2NX.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.