Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAs first-time landlords letting out our property, we were a bit nervous about the process, but working with Tyrone at Hauzoo made everything straightforward and stress-free.
He came highly recommended, and rightly so. Tyrone is always proactive, responsive and professional. He guided us through every step clearly and patiently, making sure we understood our responsibilities and felt confident throughout.
What really stands out is his pragmatic approach, always striking the right balance between our interests as landlords and ensuring a smooth experience for the tenants.
We’re really grateful for his support and wouldn’t hesitate to recommend Tyrone and Hauzoo to anyone looking for a reliable, hands-on managing agent.
Alice · 14 September 2025
★★★★★ 5/5
GoogleHaving spent a lot of time with various estate agents over the years it was a genuine surprise how friendly, reliable and helpful Tyrone and the team at Hauzoo are.
No photos from years ago, great customer service from arranging views, taking the apartment, moving in and making sure everything is great and welcoming as possible.
It really surprised me, particularly in London, to find such a human experience.
Mike · 30 April 2024
Agent replied · 9 June 2024
Thank you for your kind words and positive feedback. We are delighted to hear that you had a great experience with Tyrone and the team at Hauzoo. We always strive to provide friendly, reliable and helpful service to our clients and customers, and we are glad that you appreciated our efforts.
We are delighted that you found an apartment via Hauzoo, that you enjoyed the moving in process. We hope that you will love living in your new home.
Please do not hesitate to contact us if you have any questions or concerns.
Sincerely,
The Hauzoo Team
★★★★★ 5/5
TrustpilotTyrone Joseph has been extremely…
Tyrone Joseph has been extremely helpful and went above and beyond when supporting me on my rental journey. Patience, commitment and compassion are the words I would use to describe the approach used. Tyrone made sure to suggest properties of a high standard that met my needs which he was keen to fulfil. I would definitely recommend his support to anyone looking for a rental property
Rita · 6 July 2023
Agent replied · 24 August 2024
Thank you so much for sharing your positive experience with Tyrone Joseph! We're delighted to hear that he provided you with exceptional support throughout your rental journey. We appreciate your recommendation and look forward to assisting you or anyone you refer in the future. If you require further assistance or have any questions, please don't hesitate to get in touch.
★★★★★ 5/5
GoogleTyrone provided an honest, responsive and supportive service, helping me find great tenants and achieve a great rental income. I have used Tyrone in the past, will do in the future and recommended Tyrone to a friend.
Rachel · 30 April 2024
Agent replied · 11 June 2024
We truly appreciate your kind words and glowing review! It's fantastic to hear that Tyrone delivered an honest, responsive, and supportive service that led to the successful placement of great tenants and an excellent rental income. We're … More
★★★★★ 5/5
TrustpilotA great experience
I had the good fortune to have Tyrone managing the purchase of a flat in Catford for my daughter as a first time buyer. From the first moment of showing me the property he was amenable, helpful, clear and proactive for his seller. Throughout the process he has been efficient and responsive to our many questions and needs to visit the property. And in the tense moments of completing the sale he was always available to push the sale through. It felt like a team effort and my daughter now has her first lovely home! I cannot recommend Hauzoo enough. It has been an absolute pleasure. Thank you.
LC · 26 July 2025
★★★★★ 5/5
GoogleTyrone has been very helpful through the process. There have been some minor issues with my move but Tyrone has been excellent at helping to resolve these.
Kevin · 30 April 2024
Agent replied · 11 June 2024
Thank you for your positive review. We are delighted to hear that Tyrone has been helpful and are sorry for any inconvenience caused by any issues during your move. Thank you for choosing to work with Hauzoo. 😊 …
★★★★★ 5/5
GoogleMy husband and I were very satisfied with the service provided by Tyrone on behalf of Hauzoo. The whole experience was smooth and professional throughout, which was very important to us as first-time renters in London!
What really stood out was how well he knew the area, not just the basics, but what it’s actually like to live there. The viewing was smooth and well-organized, and Tyrone took the time to answer all our questions (and there were a lot!). Communication was great too, quick replies and clear updates on what was happening next.
Great experience through and through.
Oleksandra · 28 May 2025
★★★★★ 5/5
TrustpilotSo far, so good
Tyrone has been amazing throughout the entire process from start to finish (i.e. deciding what property management to go with and then preparing to advertise the property to ensuring the smooth move-in of the new tenant). Tyrone was really helpful, had great communication, addressed any queries/concerns we had, and could be relied upon to do anything that he had promised to do. I would highly recommend him to anyone.
Rachael · 10 September 2023
★★★★★ 5/5
TrustpilotLetting agent review
Our agent Tyrone made the process of finding our perfect flat a joy. So personable and a genuinely down to earth guy who’s also super knowledgeable about the properties and landlords he works with. Fantastic experience overall
Bret · 24 July 2023
Agent replied · 24 August 2024
We're absolutely thrilled to read your wonderful review! It's fantastic to hear that Tyrone made your journey to finding the perfect flat such a joyful experience. We pride ourselves on having agents like Tyrone who are not only personable but also highly knowledgeable about the properties and landlords they work with. Your kind words are truly appreciated, and we'll be sure to share your feedback with Tyrone and the entire team. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Here's to many more fantastic experiences ahead!
★★★★★ 5/5
GoogleTyrone is absolutely fantastic! Professional, friendly, and always available to help with any queries I might have. Genuinely going the extra mile, I couldn't recommend Hauzoo more
Aaron · 12 June 2025
★★★★★ 5/5
GoogleI had a viewing with Tyrone, when I needed to know how to find the exact apartment he was prompt to pick up the phone and help me out. Very friendly from the outset and enthusiastic at the chance to show me the apartment which made for a more comfortable viewing experience. Was also open to answering any question I had about the place in detail and made himself available to answer anymore question I have.
Hauzoo has been very good too, midway in the process with them but I feel theyve made the process very simple
Atila · 13 March 2025
★★★★★ 5/5
GoogleTyrone has been a pleasure to work with while organising the letting of my flat. He worked efficiently to put me in contact with the relevant staff who all worked professionally and communicated well. …
Sarah · 16 April 2023
Agent replied · 11 June 2024
Hi Sarah,
Thank you for sharing your positive experience with us! We're delighted to hear that Tyrone & the team provided you with a pleasant and efficient experience … More
★★★★★ 5/5
GoogleHauzoo have simply been great! We as landlords live abroad so had to place our trust in Hauzoo‘s hands. They found and screened three potential tenants within 3 days of listing the property and they recommended the best candidate match accordingly. It’s so important to find a good match as the future relationship depends on it. Hauzoo have been exceptional in their advice and above all, service. For both us and our tenants it was completely hassle free. Great to work with Tyrone and the Hauzoo team.
Kate · 10 June 2023
Agent replied · 11 June 2024
Thank you for your kind words Kate. We're so glad to have been able to help and work with you. All the best from all the team at Hauzoo.
★★★★★ 5/5
TrustpilotTyrone was so friendly and…
Tyrone was so friendly and accommodating throughout the entire lettings process! He and Hauzoo communicated next steps clearly and made transitioning to our new flat an absolute pleasure. Thank you!
Vic · 7 March 2025
★★★★★ 5/5
GoogleTyrone was amazing and helpful with getting all my needs and queries sorted through calls, emails and WhatsApp, no matter what time of day! Thanks for making the process and easy one!
Deen · 16 April 2023
Agent replied · 11 June 2024
Deen, Thank you for leaving such a positive review. The stresses involved in any property transaction are huge, and we are delighted to hear that you have had so much support whilst working with Hauzoo & Tyrone. If we can be of any further assistance I know that Tyrone and the rest of the Hauzoo team will be on hand to help.
★★★★★ 5/5
GoogleHave worked with David from Hauzoo on a number of occasions and he has always been professional and helpful. Information always provided on time and payments made promptly.
Samantha · 16 April 2023
Agent replied · 11 June 2024
Thanks for the review Samantha. David and the rest of our team here at Hauzoo are delighted to be working with you.
★★★★★ 5/5
Trustpilot5* A pleasure to do business with!
I have used David a few times to find new tenants and each time he has been amazing. A pleasure to work with and 100% professional and reliable. Each time he has gone above and beyond. I can honestly say he is the best in the business.
Clare · 4 December 2024
Agent replied · 27 August 2025
Hi Clare.
Thank you so much for your wonderful feedback! It's fantastic to hear that David has consistently provided you with excellent service. We’re delighted that he’s been able to make the process smooth and stress-free for you. Your praise means a lot to us, and we’re grateful for your trust and support. Here's to many more successful collaborations ahead!
★★★★★ 5/5
TrustpilotHighly recommend Tyrone and the team
Tyrone did a great job managing the rental of my property over the past 3+ years, and more recently handling the sale. He was always proactive, easy to deal with, and reliable.
Andrew · 9 April 2026
★★★★★ 5/5
Googleonly few words to recommend Tyrone and his company Hauzoo: quick & effective. Great job!
Massimo · 12 June 2025
★★★★★ 5/5
TrustpilotOutstanding service
I cannot speak highly enough of Tyrone who handled our house letting and subsequently sale. Not only does he get all the basics right by communicating quickly and clearly, but he is fair-minded and exceptionally thorough. He helped us to plan and carry out some light refurbishment before selling the house, sourcing and arranging contractors and following up with them where necessary, to the extent that we had to do almost nothing. He was really invested in the whole process without trying to cut corners or exploit anyone. And all of this for a very competitive fee. The best experience I have ever had with an estate agent, by a long way.
David · 31 July 2022
Agent replied · 24 August 2024
Hi David, we would like to thank you for providing a review of the service Tyrone and the Hauzoo team offered. We understand that the selling experience can be very stressful and Tyrone loves to go the extra mile to help his clients. If there is anything else we can help with in the future please let us know.
The Hauzoo Team
★★★★★ 5/5
GoogleTyrone has been absolutely fantastic during the whole rental process.
The amount of time and effort that Tyrone has put into my property has been incredible. We have had numerous phone calls, he has visited the property a number …
Dave · 16 April 2024
★★★★★ 5/5
GoogleWe had a fantastic & full circle experience with Tyrone at Hauzoo. Starting with Tyrone managing our property for us with brilliant tenants & then selling our flat for us. All of this was whilst we lived out of the country in Australia in a completely different time zone. Tyrone goes the extra mile with his service& communication. He is professional but also fun to work with. Highly recommend Hauzoo after working with the whole team, not just Tyrone.
Simone · 2 September 2024
★★★★★ 5/5
TrustpilotExcellent experience
We had a fantastic & full circle experience with Tyrone at Hauzoo. Starting with Tyrone managing our property for us with brilliant tenants & then selling our flat for us. All of this was whilst we lived out of the country in Australia in a completely different time zone. Tyrone goes the extra mile with his service& communication. He is professional but also fun to work with. Highly recommend Hauzoo after working with the whole team, not just Tyrone.
Simone · 28 August 2024
★★★★★ 5/5
GoogleHauzoo have provided a professional and reliable service to date. David is both knowledgeable and helpful and has consistently given great insight into the property sector.PositiveResponsiveness, Professionalism
Richard · 24 August 2022
Agent replied · 11 June 2024
Thank you for your review Richard. We work hard to ensure that all our clients get the best service & advice. Thank you also for your feedback on David; he really is a great asset to our business.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
