Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI’ve had such a great experience as a tenant. From the start, communication has been super easy, they’re always quick to reply, friendly, and really easy to talk to. Anytime I’ve needed something or had a question, they’ve been helpful and made sure things were sorted quickly. It’s clear they genuinely care about making things run smoothly for both the tenant and the landlord, and that’s made me feel really supported throughout my time here. I’d recommend!
Lucia · 16 July 2025
★★★★★ 5/5
GoogleI really enjoyed my experience with Harvey W James. Everything went very smooth and I was given a constant update on the progress of my tenancy. Have got nothing to complain about! Great work!
Roman · 21 June 2022
Agent replied · 20 June 2024
Hey Roman, Thank you for your very kind feedback and for taking the time to share it. Best regards, Harvey W James
★★★★★ 5/5
GoogleGreat experience with Harway w James... specialy great experience with Mr warren....he's so suppotive and good communication with him...I had experience of 4 real estate but one of the best suppotive real estate....100% I will share to my frnds and family....thanks a lot Mr warren..
Best wishes...
Thanks a lot..
Jakshu · 19 August 2025
★★★★★ 5/5
GoogleAs a new landlord I was impressed that they published a lot of the information I needed on their website (with links to more information), rather than (all the competitors) requiring me to phone them in the first instance. This way I knew when I spoke with them (I'd already done my reading) they weren't just spinning me a yarn/taking advantage of me being naive.
They have been transparent and efficient throughout the process and managed the challenges of COVID-19 in a supportive and friendly manor. Making sure that both myself as a landlord and my tenant were as happy and comfortable with everything that was going on.PositiveProfessionalism
David · 24 October 2020
Agent replied · 20 June 2024
Thank you for hiring us, We appreciate your business David, and we’ll do our best to continue to give you the kind of service you deserve. From Harvey W James
★★★★★ 5/5
GoogleFrom first arranging the viewing with us warren was a stand out amongst London agents. He was prompt arriving at the property and was very open with us about the flat itself, previous tenants, and the next steps of our process.
He was very accommodating, encouraging us to take our time and make sure the whole flat was up to our standards. He was knowledgeable about the surrounding area and gave us information on the community/lifestyle. He is very polite and easy to communicate with! We felt our time was honoured, and no pressure to make our decision right away (even though we loved it and made an offer fairly immediately.)
They’ve been more than accommodating especially it being the holidays!! Great experience
Alexa · 21 June 2020
Agent replied · 20 June 2024
Thank you for taking the time to share your experience with us Alexa. We're pleased to know that Warren provided such exceptional service during your renting process. We wish you the best in your new home! Harvey W James
★★★★★ 5/5
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Nizziiey · 6 November 2023
★★★★★ 5/5
GoogleAbsolutely great service! Everything was done perfectly and professionally. Thank you so much
Firat · 21 June 2021
Agent replied · 20 June 2024
Hi Firat, Thank you for your lovely comments! Good luck. Kind regards, Harvey W James
★★★★★ 5/5
GoogleThe agent is quite helpful in securing the apartment, and responded timely to any questions that we have during the process of moving in. All steps of moving in are clearly explained in the provided documents, the inventory report is extremely thorough and accurate with lots of photos documenting details. Highly recommend this agency.
QIXUAN · 21 June 2022
Agent replied · 20 June 2024
Hey Qixuan, Thank you for your very kind feedback and for taking the time to share it. Best regards, Harvey W James
★★★★★ 5/5
GoogleI Arden has been a great agent. Helping me find a place and being very responsive to questions after I have moved in. Would recommend their service.
Jason · 21 June 2023
★★★★★ 5/5
GoogleEasy to talk to even if you mess thing up they will sort and make sure you satisfied it not all about the the money to them it making sure thing are do right and on time and smoothly I would recommend them to anyone anytime keep up the good work .
Ade · 22 June 2019
Agent replied · 20 June 2024
Dear Ade,
Thank you very much for leaving your review. We are very pleased that you were satisfied with the service and we look forward to assisting you again in the future.
Best regards, Harvey W James
★★★★★ 5/5
GoogleI have been working with this agency for 5+ years. Great service!! Highly recommend
Kalina · 11 July 2025
★★★★★ 5/5
GoogleGreat and friendly service, best renting experience with these guys!
Anton · 12 August 2025
★★★★★ 5/5
Google5 🌟 experience, they are very reliable and operate with integrity and precision. Pleased to do business with them. …
Ruben · 16 April 2025
★★★★★ 5/5
GoogleA personal hands on touch - effortlessly take care of any issues which arise from the property. Exactly what lettings management should be; I'm now free to get on and do other things. Very empowering.
John · 21 June 2022
Agent replied · 20 June 2024
Hey John, Thank you for your very kind feedback and for taking the time to share it. Best regards, Harvey W James
★★★★★ 5/5
GoogleGreat service from the team at Harvey W James - great from the start, really explained the process of lettings to me, was patient and responsive to any queries I had. Most important delivered a A* service, and communications ongoing excellent - thank you team!
Helen · 21 June 2020
Agent replied · 20 June 2024
Thanks for the great review, Helen! We are thrilled you're happy with our management service and look forward to serving you. Harvey W James
★★★★★ 5/5
GoogleThe agent is very emphatic and helpful. They care about the tenant and do everything they can to take care of our interests.
Long · 21 June 2023
Agent replied · 20 June 2024
Hey Long Shao, Thank you for your very kind feedback and for taking the time to share it. Best regards, Harvey W James
★★★★★ 5/5
Googleabsolutely legit and amazing agency , agent helped me move in without even seeing a place because i was going through difficult times, really appreciate his help and everything he done. defenetly recomnededPositiveResponsiveness, Quality, Professionalism, Value
Aleksandrs · 24 October 2021
Agent replied · 20 June 2024
Hey Alexsandr, Thank you for your very kind feedback and for taking the time to share it. Best regards, Harvey W James
★★★★★ 5/5
GoogleA friend who have been using HWJ for years recommended them to me and I received very good service. They are trustworthy, transparent and professional so it is worry free for me. I would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Ying · 21 June 2020
Agent replied · 20 June 2024
We really do have the best Landlords! Thank you sooo much for your support! We are so grateful for the pleasure of serving you and delighted that we have met your expectations. From Harvey W James
★★★★★ 5/5
GoogleThe best agent ever!!!
I’m very thankful for him and his support,
Recomand everyone!!!
Marian · 16 April 2025
★★★★★ 5/5
GoogleGreat service and reliability. I’ve had experience with a lot of real estate agencies in London and this is hands down the best one. They are very responsive and friendly. 5 stars !PositiveProfessionalism
Luca · 21 June 2021
Agent replied · 20 June 2024
Luca, amazing words that mean a lot to the team here. Thank you so much.
★★★★★ 5/5
GoogleReally helpful agent. The process was quick and the agent guided us through all the process.
Kanisa · 21 June 2023
Agent replied · 20 June 2024
Hey Kanisa, Thank you for your very kind feedback and for taking the time to share it. Best regards, Harvey W James
★★★★★ 5/5
GoogleRenting process generally very smooth as a Tenant - but more importantly they are very much on the ball and they are happy to answer to any concerns you have at anytime which is extremely important
Tommy · 21 June 2020
Agent replied · 20 June 2024
Dear Tommy Thank you for your kind feedback and for taking the time to share your thoughts. I hope that you and your housemates enjoy your new home. Best regards, Harvey W James
★★★★★ 5/5
GoogleWas served an absolutely great, reliable and smooth experience moving to my new place, highly recommend!
Jaidee · 21 June 2023
Agent replied · 20 June 2024
Hey Jaidee, Thank you for your very kind feedback and for taking the time to share it. Best regards, Harvey W James
★★★★★ 5/5
Google10/10 experience on finding a new property to rent in London, would really recommend!
Nia · 21 June 2023
Agent replied · 20 June 2024
Hey Nia, Thank you for your very kind feedback and for taking the time to share it. Best regards, Harvey W James
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.