Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe are extremely grateful to Nick Hubner, Anna Ross and the rest of the team at Hamptons in Chelsea for their commitment, hard work and perseverance in securing a buyer for our property in a very difficult market. Nick is honest, genuine and very knowledgeable, so it was easy to follow his lead. Thank you for your polite and professional service throughout!
Akshay · 27 June 2025
Agent replied · 11 August 2025
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our team at Hamptons in Chelsea. Our commitment to honesty, knowledge, and professionalism is what sets us apart in the industry. Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe have been hugely impressed with the Hamptons Chelsea team throughout our sale process. Professional, reliable, well informed and personable. The advice they offered was practical and sound, always. Nick Hubner was consistently top drawer and so were those emmbers of his team that were involved. Terrific work!
Martin · 12 July 2025
Agent replied · 24 August 2025
Thank you so much for your glowing review! We are proud to have such a professional, reliable, and personable team at Hamptons Chelsea. We always strive to provide practical and sound advice to our clients, and we are thrilled that Nick and his team delivered top-notch service. Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe were lucky enough to be dealing with Emilie Antoine at this branch. The first flat she showed me wasn't right, but she really listened to what we were looking for and came back with a different flat that I loved (but sadly my husband didn't). Undaunted, she found us another flat that was outside her immediate area and it was perfect! She has been a total joy to deal with from beginning to end - attentive, proactive, calm, considered, thoughtful, totally professional and helpful with no hint of pushiness and I only wish all estate agents were as good as her! I can't recommend Emilie highly enough.
Promote her pronto, Hamptons!!
Tania · 19 March 2024
Agent replied · 17 June 2024
Thank you for your review Tania. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleI worked with Hugo when renting a flat in Chelsea - easy and seamless process with great communication! Would recommend to other prospective tenants!
Nicolas · 19 December 2025
Agent replied · 26 December 2025
"Thank you so much for taking the time to leave a review. We are thrilled to hear that you had a seamless renting experience with us and appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMy Family is mostly grateful . Our property search is handled by friendly and kind professionals from Chelsea team . The kind of "when we needed them the most " . We are thankful for Hugo and Anthony for the patience and straightforward approach. For reaching out to us regardless our circumstances . Communication is quick and efficient . Excellent organisational skills . Highly recommended !!!
Joan · 27 July 2024
Agent replied · 26 August 2024
Thank you for your review Joan. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleHugo & Jackie were both so professional and did an exceptional job at finding a tenant for our house within a week when it had previously been on with another agent for 2 months! They went above and beyond and gave a 5 star service.
Emily · 15 March 2025
Agent replied · 24 August 2025
Thank you for taking the time to leave us a review Emily. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
GoogleI had an outstanding experience working with Hugo at Hamptons. From start to finish, he was professional, proactive, and genuinely helpful. He took the time to understand exactly what I was looking for and made the entire letting process seamless and stress-free. His communication was always clear and timely, and he went above and beyond to ensure everything ran smoothly.
Tom · 19 December 2025
Agent replied · 26 December 2025
Thank you for your kind words! We're thrilled to hear that Hugo provided exceptional service and made your letting process stress-free. He truly goes above and beyond for our clients and we're glad you had a seamless experience. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHugo was very helpful and responsive
Charlie · 20 December 2025
Agent replied · 26 December 2025
Thank you for the kind words, we're glad to hear that Hugo was able to assist you. Our team is always here to provide quick and attentive service to our valued customers. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAlex did an exceptional job with top notch customer service throughout. Great communication and advice across our selling process and he made the whole experience easy and straightforward. Would thoroughly recommend Nick and the team at Hamptons Chelsea…..thanks again.
David · 27 November 2024
Agent replied · 11 December 2024
Hi David, we are delighted that you enlisted Hamptons Estate and Letting Agents Chelsea and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
GoogleWe were lucky enough to work with Hugo Webber who has the most friendly, helpful and kind agent we encountered. He is a problem solver and always looking to improve the experience for the tenant. He is able to build a strong bridge between the landlord and the tenant. Very impressive !
Aylin · 12 December 2025
Agent replied · 26 December 2025
Thank you for your kind words! We are so happy to hear that you had a great experience working with Hugo Webber. Our team takes pride in providing exceptional service to our clients and we are glad that Hugo was able to make a positive impact as a problem solver and mediator. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe are very, very grateful for the guidance and support from the Hampton's Chelsea team. A special thanks to Molly, Anna, and Nick for their patience, and eventually getting us the price we wanted on our flat. We look forward to doing business with the Hampton's Chelsea team again, when we put our next property on the market.
Matt · 27 March 2025
★★★★★ 5/5
GoogleDedicated and professional !
Less talk and more action!
We have dealt with many Estate Agents during our time and Hamptons have always delivered. Nick Hubner in particular has performed above expectations and delivered promises. Thanks to Nick and the Hamptons team we manage to sell our house in Chelsea through a quick and easy process with little involvement and effort from us. An absolute pleasure to deal with. Thank you!
Lena · 18 June 2022
Agent replied · 17 June 2024
Hi there Lena, thank you for leaving such a wonderful review. We pride ourselves on our customer service and are pleased to know that we provided you with the best. We wish you many happy memories in your new home.
★★★★★ 5/5
GoogleHugo was a real help to my family and I secure the property we had our heart set on. Hugo was very hands on, and kept the process moving swiftly and keeping us up to date throughout. Would highly recommend.
Oleh · 12 August 2024
Agent replied · 26 August 2024
Hi Oleh, we are delighted that you enlisted Hamptons Estate and Letting Agents Chelsea and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
GoogleI've had the pleasure of working with Hamptons Chelsea for the past couple of years, and I can't praise them enough, especially Anthony. His patience in answering my numerous questions has made the entire process seamless and stress-free. Highly recommend their services!
Phoebe · 3 June 2024
Agent replied · 17 June 2024
Thank you for taking the time to leave us a review Phoebe. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
GoogleHamptons rental was a great experience- I wouldn’t have been able to find the perfect flat on such time notice if it weren’t for Jessica! She really worked hard to understand my desires, and from my notes of preferences she put together a list of all great flats to tour that fitted my criteria! Jessica was a very timely correspondence and I couldn’t have asked for a better housing search experience than working with her and her team.
Gabriella · 18 June 2020
Agent replied · 17 June 2024
Thank you for leaving us a review. Customer service is very important to us and as such we are delighted to hear Jessica has such a positive impact on your experience with us. It is especially wonderful to hear that communication was to a high standard and we look forward to sharing this feedback with Jessica and the team. Thank you again.
★★★★★ 5/5
GoogleI recently had the pleasure of working with Hamptons estate agents on Fulham Road, and I can confidently say they are the best in London. The entire team is highly professional and efficient, making every step of the process straightforward and seamless. Hugo managed my property, and his expertise and attention to detail made everything smooth and stress-free. I’ve rented through many other estate agents over the years, but none come close to the level of service provided by Hamptons. I cannot recommend the Fulham Road team highly enough, if you’re looking for exceptional estate agents in London, Hamptons should be your first choice.
Kate · 8 November 2024
Agent replied · 22 November 2024
Thank you for your review Kate. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleMy Lettings Consultant Hugo and other members are extremely professional and helping me a lot. That is why I think Hamptons are one of best Estate and Letting Agents. Many thank you!
AKIKO · 9 September 2024
Agent replied · 17 June 2024
Thank you for your wonderful review Akiko. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 5/5
GoogleNick was exceptional in handling the sale of my property. His professionalism, attention to detail, and consistent communication made the entire process smooth and stress-free. Highly recommend his services!
J · 9 October 2024
Agent replied · 8 November 2024
Thank you for taking the time to leave us a review. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
GoogleI highly recommend Lucy Desborough at the Hamptons Property Management company and Nick Hubner on the Sales Department. Both of them are very responsive and kind and it was a pleasure to work with them.
Ela · 10 June 2024
Agent replied · 17 June 2024
Thank you for your review Ela. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleWe are very happy with our new house and the treatment received. Hugo was particularly helpful and supportive. Would recommend to anyone looking for accommodation in the area.
Ramón · 9 September 2024
Agent replied · 8 November 2024
Hi Ramón, thank you for your review. It is great to see that the team provided you with their standard exceptional service. We hope you enjoy your new home!
★★★★★ 5/5
GoogleMy experience with Hamptons Chelsea branch was excellent. They were a pleasure to deal with - helpful, polite, professional and their communications systems are very clear and efficient. I highly recommend them. Thank you Ruggero!
Caroline · 18 February 2024
Agent replied · 17 June 2024
Thank you for taking the time to leave us a review Caroline. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
GoogleI had the pleasure of working with Hugo, who managed to find me a very nice property with a unique outdoor space! The whole process was very easy and smooth, and Hugo was helpful from beginning to end. I definitely recommend him!
Thehouseful · 22 March 2025
★★★★★ 5/5
GoogleThe rental team have been professional, efficient and pleasant. Anthony Isaac has been supportive and responsive ensuring that the whole process is completed promptly and smoothly, thank you.
Loba · 3 June 2024
Agent replied · 17 June 2024
Hi Loba, we are delighted that you enlisted Hamptons Estate and Letting Agents Chelsea and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
GoogleTrying to sell your house, especially in these volatile times, is one of the most stressful things in life. You always hope to find an honest and understanding partner who is going to best represent you and find you the right buyers at the right price. And that’s what we found from the first moment we met Nick and Emilie. From an honest and realistic evaluation upfront through to the final sale of our house, they took the time to get to know us, gave us invaluable advice and always kept us regularly updated as to progress. We couldn’t recommend them more highly as trusted partners when it comes to selling your house.
Lola · 20 December 2023
Agent replied · 17 June 2024
Thank you for your review Lola. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
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