Trusted Agent profile · London

Greystar London reviews

1.5

★★★★★

213 reviews across 2 platforms

55 & 57 Nine Elms Lane, London, SW11 7DS

Greystar's office in London, at 55 & 57 Nine Elms Lane, is rated 1.5 out of 5 across 213 reviews on two platforms, including 14 Google reviews rated 5.0.

Google logo

5.0 / 5

14

Reviews on Google

This office

Trustpilot logo

199

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

1/5

Trustpilot

The Leasing Agents at Confluence at…

The Leasing Agents at Confluence at Three Springs in Durango CO lied to me often. You can not trust what they say EVER. Sleep in your car before you rent from this company.

Sucker · 6 June 2023

1/5

Trustpilot

Avoid Greystar properties

Dangerous security lapses continue. Management ‘solutions’ way too little way too late

ROBERT · 28 July 2024

1/5

Trustpilot

Charged us rent after we moved out

Charged us rent after we moved out. Refuse to answer phone or return calls. Will not work to correct their mistakes

Alexander · 2 December 2023

1/5

Trustpilot

I rented an apartment from Greystar and…they cheated me.

I rented an apartment from Greystar and my experiences have been on my website Greystarcrooks.com. for over 2 years and they haven't sued me for libel. They can't now because the 2 year statute of limitations is over. Don't rent form them.

Christopher · 2 October 2021

1/5

Trustpilot

Greystar has been ignoring repeated…

Greystar has been ignoring repeated health concerns regarding a cockroach infestation in the apartment. They have repeatedly ignored and then refused to take steps to exterminate them.

Kris · 6 March 2023

1/5

Trustpilot

Shoddy business

Shoddy business. They have 0 loyalty or respect for their customers. Wouldn’t go anywhere near this real estate business in the future. All they care about is taking your $$

Chris · 27 July 2022

1/5

Trustpilot

Living in their property is a…

Living in their property is a nightmare. Don’t do it

Agata · 25 January 2024

1/5

Trustpilot

WARNING- do not rent from greystar

WARNING- do not rent from greystar. Please file a complaint with Attorney General Washington DC- they are currently investigating greystar.

TJ · 14 December 2022

1/5

Trustpilot

Avoid if you expect maintenance for $2400/month!

Horrible customer service, maintenance and regional management.

ROBERT · 26 July 2023

1/5

Trustpilot

Poor management for Well house…

Poor management for Well house apartments at Sutton London (16 sutton court road, sutton SM14FX) in particular for car park

Arthur · 6 April 2022

4/5

Trustpilot

very good company with nice units for…

very good company with nice units for our team

Frank · 30 April 2023

5/5

Google

Rating only, no written review.

Sandra · 27 September 2024

Agent replied · 23 October 2024

Hi Sandra, Thank you for the 5 star review - we are super happy to hear you enjoyed your stay with us! We look forward to hosting you again when you are next in London! Wishing you all the best, Bob.

5/5

Google

Rating only, no written review.

محمد · 28 August 2024

Agent replied · 23 October 2024

Hi Mr Aljohani, Thank you so much for this 5 star review! It was a pleasure to host you and your family! We would love to see you again, let us know if you are planning a trip to London and we can get you booked in! Wishing you all the best, Bob

5/5

Google

Rating only, no written review.

Israel · 29 July 2024

Agent replied · 23 October 2024

Hello Israel! Thanks for staying at Gulaid House and for this 5 star review! It makes us very happy to know you had a lovely time with us! We hope to see you again soon and get in touch when you are coming back to see us! In the meantime I wish you a great weekend! Cheers Bob W

5/5

Google

Rating only, no written review.

Tim · 16 April 2024

Agent replied · 23 October 2024

Hi Tim, Thanks for the great rating ! I am delighted to hear you had a great time with us and look forward to welcome you again soon...! Let us know directly next time so we can take care of everything for you, Kind regards Bob

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Greystar's Google reviews
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