Trusted Agent profile · London

Great Newport Lettings London reviews

4.4

★★★★★ Great

25 reviews across 1 platform

177 Garratt Lane, London, SW18 4DR

Great Newport Lettings's office in London, at 177 Garratt Lane, is rated 4.4 out of 5 across 25 reviews on 1 platform, including 25 Google reviews rated 4.4.

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4.4 / 5

25

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

We have been renting from Great Newport Lettings for almost 2 months now and our experience has been brilliant. Any issues Bhavin has been so responsive and helpful, getting them seen to as quickly as possible. Would recommend, we love our new place! Thank you ** Updating as we’ve just left after over 2 and a half years renting with Great Newport. After all my experiences renting in London, this has by far been the most successful and enjoyable tenancy I’ve had. The communication is great, any issues are resolved quickly and easily, the property managers are friendly, the flat is well looked after and renovated for our arrival. Bhavin in particular is easy to get hold of and extremely fair and would go above and beyond to make sure we were comfortable and everything was good with the flat. We couldn’t recommend them enough and are really grateful for how accommodating they have been with us over the last few years. Thank you very much to Bhavin, Naynesh and everyone at Great Newport.

Jessica · 9 April 2026

Agent replied · 16 June 2024

Thanks Jessica for the positive review and I hope your stay continues to be comfortable.

5/5

Google

I had a really positive experience with this Great Newport Lettings. Communication was great throughout our tenancy, and Bhav always responded quickly to any issues we had with the property. The application process was straightforward and easy to complete, which made everything stress-free from the start. We were very fortunate to have Bhav and the team. I would definitely recommend to others looking to rent.

Blake · 16 March 2026

Agent replied · 16 April 2026

Thanks Blake, i hope you’re well. Thanks Bhav

5/5

Google

We had a great experience with Great Newport Lettings, especially Bhavin. He was professional, helpful, and really understood our needs, finding us the perfect property. We truly appreciate his excellent service and would highly recommend both him and the company.

Sohel · 11 May 2026

Agent replied · 11 October 2026

Thanks for a wonderful review

1/5

Google

BEWARE: 81 A Birchanger Road, DO NOT LET NOR BUY If you see a beige colour van regularly parked outside the property, this belongs to neighbours who have been living there for several years. The landlord is aware of the ongoing issues but has not taken effective action to resolve them. If you decide to rent or buy here, be prepared to experience ongoing antisocial behaviour from neighbours living in the same property. Issues experienced during our tenancy included: • Regular fly tipping in front of the property and in the back garden • Frequent late-night noise and weekly parties • Heavy drinking and smoking, with smoke entering the upstairs apartment • The shared main entrance repeatedly blocked • Constant disruption and disregard for other residents This situation resulted in many sleepless nights, ongoing stress, and repeated conflicts, making my family feel unsafe and uncomfortable in our own home. These concerns were reported multiple times to the agency and the landlord. While they were responsive in communication and stated they spoke to the neighbours, the behaviour never improved and no effective enforcement was carried out. Anyone considering renting or buying at 81 A Birchanger Road should be fully aware of these ongoing issues before making a decision.

Jean · 16 March 2026

Agent replied · 16 April 2026

I hope you are enjoying the wardrobe we gifted you at the end of your tenancy. Thanks Bhav

5/5

Google

Really positive experience with Great Newport Lettings. Bhavin is usually quick to respond to any problems or queries, which makes a big difference. Good agency to deal with.

Royce · 11 September 2026

5/5

Google

We had a great experience with Great Newport Lettings, they helped us find the perfect flat to rent. Bhav, Sam and Naynesh were professional and helpful which made the whole process easy and stress free.

Leighann · 27 October 2025

Agent replied · 26 December 2025

Thanks Leighann, thanks for the lovely review. All the best for your future journeys. Thanks Bhav

5/5

Google

Bhav was always really helpful during our time in one of Great Newport's Camberwell properties. We really enjoyed our time there!

Havelock · 27 September 2026

1/5

Google

🚨 DO NOT TRUST! 🚨 Naynesh and the team will lie to you, and leave you without anywhere to live with very little notice. It doesn’t matter if you’ve had your offer accepted, you’ve paid a deposit or signed a tenancy agreement. DO NOT USE THEM!

Toby · 27 October 2025

5/5

Google

We’re coming towards the end of our contract at our house and we sadly need to move out as it is being refurbished. Bhavin from Great Newport has been great with communication and open about the refurbishment before we even signed our contract. He was very helpful in trying to help us find somewhere else to live and sorting out any issues in our current house. When our fridge broke, we had a temporary fridge delivered the same day. Appreciate your help and would definitely recommend!

Katie · 17 June 2024

Agent replied · 16 June 2024

Hi Katie, I feel bad we couldn't extend the tenancy further for you. You girls have been perfect tenants and shame you're leaving. All the best for your futures. We appreciate the review you have given Great Newport Lettings.

5/5

Google

We rented from Great Newport Lettings for 2 years. Bhavin was really quick to respond to any issue or question. We had a few issues in the property and he was diligent in getting everything fixed for us. Bhavin genuinely cares about his tenants and it really shows.

Jenna · 25 January 2025

5/5

Google

Very positive experience renting with Great Newport. We rented for 2.5yrs with them and wish we could’ve stayed for longer.

Daisy · 9 April 2026

Agent replied · 16 April 2026

Hi Daisy, thanks for the positive review, the landlord also thanked you all as you kept the flat in excellent condition. Thanks Bhav

1/5

Google

Terrible company, very unprofessional, Bhavin doesn’t like that you reach out to him for complaints or general repairs.

Daily · 26 March 2026

Agent replied · 16 April 2026

Who is Daily Glowup ? Which address were you renting at?

1/5

Google

Extremely unprofessional agents. Went for a viewing and made me wait outside for 20 minutes saying the current tenant is showing others and to wait. Then suddenly texts me saying the tenant left the building at 1:30 pm. Whats funny is, I’ve been standing outside the entry since 1:15 pm and did not see a single person leave. The agent Naynesh stopped responding to my texts and calls and finally switched off his phone

Mh · 13 April 2024

Agent replied · 16 June 2024

Dear Mh, we are sorry about this incident and will take action with staff members who have not done their job properly.

5/5

Google

Very accommodating. Rented from them for years and had no issues.

Michael · 16 February 2026

Agent replied · 16 April 2026

Thanks Michael for the review. I hope you are well. Thanks Bhav

5/5

Google

Bhavin and his team have managed my properties in London for 5 years and they really take care of everything and they take a personal approach to their work.

Ricky · 16 April 2023

Agent replied · 16 June 2024

It's been a pleasure working with you all these years! And thanks for the review.

5/5

Google

Been renting with Newport for over 2 years and it’s been great! Bhavin is so responsive, any issues and it gets sorted immediately.

Stephanie · 13 April 2024

5/5

Google

We’ve been dealing with Great Newport for the last 5 months and they have been amazing. Any issues or queries we have had, Bhav has responded to us immediately and got it sorted for us. Would highly recommend!

Rory · 13 April 2024

Agent replied · 16 June 2024

Thanks so much Rory for a nice review. We are always ready to help. Thanks Bhav

5/5

Google

We rented a property for just over a year. Communication was always good with Naynesh and Sam. All maintenance issues were sorted promptly and paperwork, return of deposit etc. were issue free. Happy to recommend.

James · 27 June 2025

5/5

Google

Very easy to deal with, communicative throughout

MD · 13 April 2024

Agent replied · 16 June 2024

Thanks Mikey ! Wish you boys the best.

5/5

Google

Been with Great Newport Lettings for around 18 months. They’ve been very helpful and responsive in helping us. Easy and quick communication 👍🏼 …

Rachel · 15 October 2024

5/5

Google

We recently rented the property in osward road in balham, from great Newport and we are very happy with the service provided by them. And I would highly recommend landlords and tenants to use them.

Ronnie · 16 April 2023

5/5

Google

Good location and well maintained property. Very quick and helpful communication and no issues getting deposit back. Would recommend

Lucy · 13 April 2024

5/5

Google

Well done to Great Newport Lettings they managed to let my one bed flat in tooting and got above the asking price. I'm very happy with the service and my new tenants.

Amit · 16 April 2023

5/5

Google

Rating only, no written review.

Shay · 4 October 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Great Newport Lettings's Google reviews
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