Trusted Agent profile · London

Goldschmidt and Howland London reviews

4.9

★★★★★ Excellent

55 reviews across 2 platforms

249 West End Lane, London, NW6 1XN

Goldschmidt and Howland's office in London, at 249 West End Lane, is rated 4.9 out of 5 across 55 reviews on two platforms, including 52 Google reviews rated 5.0.

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5.0 / 5

52

Reviews on Google

This office

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3

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Flat hunting in London can be a bit of an extreme sport and Daniel made it much easier for us. He provided much support securing our new flat and was very informative regarding every step of the process.

Álvaro · 11 October 2023

Agent replied · 16 June 2024

Hi Alvaro, we really appreciate you taking the time to leave this review. Thank you.

5/5

Google

Neil found us our dream flat. He showed us the property, answered all our questions in detail, responded always quickly and guided us through the entire process with ease. We can't recommend Neil and Goldschmidt enough.

Mel · 11 October 2023

Agent replied · 16 June 2024

Thank you Mel for your 5-star review. We are so glad to hear that you enjoyed your experience with us. We do strive to provide the best possible customer service and feedback helps us to continue to improve. Thanks

5/5

Google

It took a while for me to find the right property and Harrison Knight was not only incredibly helpful and nice to work with, but very patient, and persistent. He's committed to finding clients the right property no matter how long it takes. I've dealt with a lot of companies and agents... Harrison and Goldschmidt & Howland West Hampstead are by far the best. Thanks a lot, guys!

Meagan · 11 October 2023

5/5

Google

An extremely professional approach from agents with a vast knowledge and history of the area which made the sale of our property easy. A great team and special thanks to Mark for completing the deal.

Helen · 11 October 2023

Agent replied · 16 June 2024

Thanks for your lovely review.

5/5

Google

Big thank you to Neil for helping us with the purchase of our new home. We had a brilliant experience thanks to his help. We put a lot of tight deadlines onto his plate and he went the extra mile to make the purchase go through.

Stephanie · 11 October 2022

Agent replied · 16 June 2024

Thank you Stephanie for your review

5/5

Google

We can’t recommend and sing Neil Probert praises enough! He was absolutely incredible throughout our entire process from start to finish and beyond, always available to answer any questions. We honestly can’t thank him enough for ensuring we bought our dream flat in our dream location.

Alana · 30 May 2025

Agent replied · 27 July 2025

Thank you for leaving such a kind review Alana, we really appreciate it.

5/5

Google

The service we have enjoyed from the West Hampstead branch has been exceptional from start to finish. Harrison found us a lovely apartment, arranged viewings on the shortest of notice, answered our questions quickly and professionally, kept us constantly updated, and even gave us his mobile number to contact him over the holiday period (despite the offices being closed). Carly then ensured that the tenancy process was swift, smooth and trouble-free. Having dealt with more than a dozen letting agents in the last 2 months, the service provided by Goldschmidt’s was easily the best.

Ranjit · 11 October 2023

Agent replied · 16 June 2024

Thank you so much Ranjit, for your kind review.

5/5

Google

Nat was wonderful. So helpful and helped us to find our dream rental.

Annabel · 11 October 2024

Agent replied · 16 June 2024

Hi Annabel, thank you for leaving us a review; we are delighted that you were happy with our service.

5/5

Google

Thoroughly professional, positive experience. The Goldschmidt team were punctual, polite & experts in the local area - and Harrison was a joy to deal with. Highly recommend!

James · 11 October 2023

Agent replied · 16 June 2024

Hi James, thank you for taking the time to leave this review. We are pleased you were happy with the service received.

5/5

Google

Mark and Louie and the rest of the team at Goldschmidt did an incredible job on my and my partner’s sale in the West Hampstead area. Helpful throughout and got us a great result. Would recommend them to anyone.

Chris · 13 May 2025

Agent replied · 24 August 2025

Thank you for your kind review, Chris. We really appreciate your positive feedback.

5/5

Google

Great service from start the finish. Harrison found me a lovely apartment and was always available to answer any questions. Thank you Harrison, highly recommend.

Nik · 11 October 2023

Agent replied · 16 June 2024

Nik, we really appreciate you taking the time to leave this review, thank you.

5/5

Google

A huge thank you to Neil and his team at Goldschmidt for the sale of my flat in the neighbourhood. A very professional attitude who looked after the seller extremely well. Cannot recommend highly enough!

Andrew · 11 October 2022

Agent replied · 16 June 2024

Andrew, Good to hear, thank you for taking the time to review.

5/5

Google

Daniel was very professional and helpful. We saw the property within 24hrs and had the tenancy signed within a week. Would highly recommend!

James · 11 October 2023

Agent replied · 16 June 2024

James, we really appreciate you taking the time to leave this review. Thank you.

5/5

Google

Such a great agency to work with! Nat in the lettings team helped us so much and made the whole process simple from start to finish, catering to every need and question promptly and efficiently.

Sarah · 20 May 2025

Agent replied · 27 July 2025

Thanks for taking the time to write this lovely review, Sarah, we really appreciate it.

5/5

Trustpilot

Just wanted to say a big thank you to…

Just wanted to say a big thank you to Mandie Gold at G&H. I rented a property through them for over 8 years and Mandie provided a professional and great service. As a long term tenant, I can’t recommend her and G&H more. Thank you.

Claire · 9 April 2024

5/5

Google

I had a marvelous experience with Goldschmidt & Howland West Hampstead. Through their attentive, communicative customer service I was able to move in to my dream apartment. Many thanks to their team!

Adelaide · 16 April 2025

Agent replied · 25 October 2024

Adelaide, thank you so much for the review. We are thrilled that you enjoyed our service and appreciate your feedback.

5/5

Google

I really like dealing with this agency for renting a flat in West Hamstead. **Nat Veiner** (estate agent in the branch) was very transparent with the conditions and available to answer any question during letting process. Big thanks to the team and especially to **Nat**!

Andrei · 11 October 2024

Agent replied · 25 October 2024

Andrei, thank you for taking the time to leave us such a kind review. We will be sure to let the team know your feedback.

5/5

Google

We used Goldschmidt on West End Lane for many years to let out our flat on Cleve Road. They were always excellent in finding us really good tenants and managing things smoothly. We have now sold the property, and Neil Probert, the selling agent did a great job in managing the process seamlessly for us, combined with a good Welsh sense of humour.

EmHo · 11 October 2023

Agent replied · 11 October 2026

Emma, your feedback is very much appreciated - thank you.

5/5

Google

We used Goldschmidt on West End Lane for many years to let out our flat on Cleve Road. They were always excellent in finding us really good tenants and managing things smoothly. We have now sold the property, and Neil Probert, the selling agent did a great job in managing the process seamlessly for us, combined with a good Welsh sense of humour.

Emma · 22 July 2023

Agent replied · 16 June 2024

Emma, your feedback is very much appreciated - thank you.

5/5

Google

I received consistent support and guidance throughout the stressful process of selling my flat. It makes all the difference when you’re able to lean on the experience and expertise of knowledgable and helpful people. I highly recommend the team of Neil and Mark if you are buying or selling a property.

Michael · 11 October 2023

Agent replied · 16 June 2024

Hi Michael, thank you for your kind review, we really appreciate it.

5/5

Google

Nat helped us from beginning to end - so caring and helpful throughout the whole process! Thank you so much!!

Costanza · 25 February 2025

Agent replied · 16 April 2026

Thank you so much for your kind review! We really appreciate your positive feedback.

1/5

Trustpilot

I would not recommend this company due…

I would not recommend this company due to their lack of professionalism and organization. After three months, I was informed that the flat was only available for cash buyers because it lacked the EWS1 and other necessary documents. They should have communicated this upfront, saving me the cost and effort of involving a solicitor just to ask the property management company.

Gabriele · 18 July 2024

5/5

Google

Great friendly service, very responsive and personable. Best experience I have had with a real estate agent!

Francisco · 11 October 2024

Agent replied · 16 June 2024

Francisco, thank you so much for the review. We are thrilled to hear that you enjoyed our service and appreciate your feedback.

5/5

Google

Worked closely with Harrison Knight when he helped me find a let and the service was exceptional, very friendly and personable approach - He is a top professional! Would definitely recommend him and G&H.

Brad · 11 October 2023

Agent replied · 16 June 2024

Brad, thank you very much for your kind review.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Goldschmidt and Howland's Google reviews
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