Gerald Eve's office in London, at One Fitzroy, is rated 2.6 out of 5 across 7 reviews on 1 platform, including 7 Google reviews rated 2.6. See how it compares with other estate agents in London.
A review of the London office. Shown as written, first names only.
★★★★★5/5
Google
Pedro was providing excellent service for us, very grateful to him.
Alexei · 27 March 2022
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★1/5
Google
I was shown around a warehouse £1m+ rent annum. Guy was late, security wasn't there to open up and I was on a tight timeline for next appointment. He was new to be fair but didn't have much key info. Emailed him twice and a 'Partner' who initiated our conversation was CC'd. No response.
Perhaps my company was deemed not worthy of their place/I was considered a tyre kicker. But I think to ghost me was highly unprofessional
Ben · 11 May 2026
★★★★★1/5
Google
Worst facilities/management company have ever worked under. Consistently changing and re tendering contracts to line their own pockets. The contractors they contract at a cheap price correspond that with the works they do (shoddy). They just tell clients what they want to hear and do the complete opposite. Complete shambles of a management company. If my building/property was being managed by them I would quickly re think my options as they are cheap corner cutting pocket lining people. Never pay there bills on time and constantly have contractors coming to site demanding money and payments. STAY AWAY
James · 19 November 2024
★★★★★1/5
Google
Never use this company as a contractor! We've been asked to do the job for them on 7 Aug, it's been done the same day. Today is 16 Sep and we are still chasing the payment when we've been promised the job would be paid straight away. It's been 40 days now and we haven't heard from them about the certain date of payment.
Also the generic number for inquiries (+442074933338) doesn't even work.
Anytime · 27 March 2021
★★★★★5/5
Google
Pedro was providing excellent service for us, very grateful to him.
Alexei · 27 March 2022
Agent replied · 13 June 2024
Hi Alexei, thank you for your positive review. We are glad to hear Pedro was able to assist you.
★★★★★5/5
Google
Excellent organisation!
Milu · 16 November 2025
★★★★★4/5
Google
Rating only, no written review.
George · 27 March 2023
Agent replied · 13 June 2024
Hi George, thank you for your positive review.
★★★★★1/5
Google
Rating only, no written review.
Steve · 27 March 2020
Agent replied · 13 June 2024
Hi Steve, we are sorry to see the review you've left. To help us rectify this, could you please email us some more information to webteam@geraldeve.com
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Gerald Eve hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.