Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAn excellent service from start to completion
Fine and Country have just sold our house in Wales. We found their service excellent. Gareth conducted the viewings and always informed us that he was there ready for the clients viewing. He also gave us feedback directly after the viewing. He was always professional, positive and polite. Fine and Country Wales also used a company ASAP who followed through with buyers and both parties solicitors. This kept us informed daily at the progress of the sale. I could not recommend Fine and Country enough. Excellent service, excellent people. Thank you.
Richard · 11 December 2025
★★★★★ 1/5
TrustpilotNo response to telephone voicemail or emails...
Shocking that an estate agent doesn't respond to voicemail messages I've left to enquire about viewing a property that I'm interested in purchasing.
Bhav · 2 July 2026
★★★★★ 1/5
TrustpilotWhat a diva!
What a diva!
F&C operate a franchised company and so you are at the mercy of independents but lured by fancy advertising and excessive costs.
And therein lies the issue, if the going gets tough…..
Clara worked hard, no doubt, but when the going got tough, in a hissy fit, she incorrectly accused me of withholding pertinent facts, and she privately contacted my solicitor, which I found incredible seeing as she had sold an appartment a few doors down the month before!
Very disappointed.
Not to be recommended.
Chris · 23 September 2024
★★★★★ 1/5
TrustpilotFrightening and traumatic experience
Frightening and traumatic experience: When I got back to Brocco on the Park, a Fine and Country hotel, at 1.30am, sober, after attending a 50th (the reason for my stay) the door was locked. No one answered the phone, nor my knocking at the door, or the doorbell. After many panicked attempts, including calling my husband and waking him up to ask for help, I called my friends whose party it was and got a cab across town to sleep on their sofa. I had very little sleep. At least I had somewhere to go. The hotel had a night porter, but he must have been sleeping on the job. Also they were supposed to give me a code for the door, which they did not do. I was cold, tired and afraid to be stranded on my own in the middle of the night. My essential medications along with the rest of my carefully packed belongings were in the room.
CJ · 1 June 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
