Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have loved working with Findlay.
Jack and the team are just such a nice bunch and patiently worked with us for much of 2025 guiding us through the process of becoming first time landlords.
We felt finding the right tenants meant first finding the right estate agents to work with and with Findlay feel our flat is in very safe hands.
Thank you Findlay!
Karen · 15 January 2026
★★★★★ 1/5
GoogleI would give Findlay 0 star rating if there is such option! After going through all the ins and outs of arranging sales of my flat and signing sales agreement with them which took almost a week, Jack Abel decided it’s not worth his time to sell right before he puts the property on market. I was properly shocked by how unprofessional he was and how badly he treated his client. It’s a total waste of my time.
There are a few reasons why Jack did that. 1. I already have photos and videos prepared for the sale so there is no extra money to be made on this. Jack pushed quite hard on this 2. Jack evaluated the property himself but a few days later he decided to reduce price by 50k so it’s easier for him to sell. Bear in mind this is all before the property went onto the market.
Obviously I didn’t allow him to do so
I won’t recommend anyone using Findlay especially Jack Abel. Very disappointed
Bryan · 28 April 2024
Agent replied · 26 August 2024
This is an entirely inaccurate review and has been posted out of spite. This is patently an effort by Bryan Du (AKA Ping Du) to bully a hard-working member of our team. The uncomfortable truth is that Mr. Du’s expectations for the sale of his flat were so high and Mr. Du was so delusional that we decided not to proceed with marketing his property. This decision was also based on a previous bad experience working with Mr. Du where he refused to settle a payment that was due. We would advise all estate agents and tenants to steer well clear of Mr. Du.
★★★★★ 5/5
GoogleFindlays have been excellent at helping me rent out my first property. The team have been responsive and professional , guiding me through the entire process. The small intimate truthworthy nature of their operation is a breath of fresh air after initial conversations with the large high street agents. Highly recommend Jack and his team
Graeme · 15 December 2025
★★★★★ 5/5
GoogleI had a great experience with Jack and the team!! Jack was so friendly, professional, and always quick to respond to any questions I had. The whole process, from viewing the property to moving in, was smooth and stress-free. Highly recommend Jack - thanks again!
Ani · 15 November 2025
★★★★★ 5/5
GoogleWe haven't even moved in yet and Rachel has been amazing! She's been very reliable, great communication and calm in stressful situations!
Christina · 15 March 2026
★★★★★ 5/5
GoogleIn the Wild West of property sales where anything can happen, Findlay Property, and in particular Jack Abel, are one of the few companies who can be trusted to work tirelessly with your very best interests at heart. I've never come across an agent so dedicated and so willing to go the extra mile to ensure their clients go away happy. Whether you're buying, selling or renting in London, Findlay deserve to be top of your shortlist. You honestly won't regret it
Roy · 28 February 2024
★★★★★ 5/5
GoogleI've rented in London for 8 years and always had issues with landlords and estate agents. It's been so refreshing to rent with Findlays. They have been amazing since our viewing and we have happily rented with them for nearly two years. They are very responsive to emails and whenever there is an issue in the flat, they always sort it asap. And to be honest, the flat we rent was in such good condition we rarely have issues!
Marianne · 15 November 2025
★★★★★ 5/5
GoogleA big massive thanks to Cristian for organising a contractor on the day when our door was not closobg properly. Not only did they turn up the same day, but the also fixed it. Really appreciated, Sabine
Sabine · 28 July 2025
★★★★★ 5/5
GoogleWe are very grateful to the Findlay’s team, Jack Abel in particular, for making our first time buying an absolute breeze. Jack was attentive and helpful throughout the process and always worked in our best interests. Findlay’s will be our go-to from now on.
Felix · 15 April 2025
★★★★★ 5/5
GoogleJack Abel and his team are simply amazing and the best property agents you could wish for in Hackney. Not only they are experienced, skilled and helpful but also adaptive to your personal circumstances as it was our case with little ones …
Alfredo · 15 April 2025
★★★★★ 5/5
GoogleIt's been a great pleasure buying a property through Findlay, we worked with Jack who was very accommodating and on it, he kept the ball rolling and helped speed up the process significantly, he helped as much as he could with information …
Nadim · 15 April 2025
★★★★★ 5/5
GoogleI few months ago, I was in Broadway market shopping in a DIY shop when I discovered Findlay Estate Agent. I was in the middle of doing some work in our property, so I wasn’t particularly well dressed when I decided to step in the agency. I was very well received by Jack the letting agent Manager and other staff. Initially, what impressed me the most was the synergy and friendliness between the Findlay team in this office. You could tell that they work together and there is a lovely atmosphere. It was this first encounter that made me decide to engage Findlay agency to let our property. And from the first visit from Jack in our property I was very impressed by his faultless communication skills, his excellent knowledge of the rental market and his impeccable manners: indeed, he even took his shoes off when he visited our property. Jack was instrumental in securing good tenants for our property. After each viewing, he gave us a detailed written report on how the viewing went and always answered my numerous questions with a lot of courtesy. In no time, Jack and his team were able to secure excellent tenants for us. I would recommend Findlay as an estate agent. They are straightforward and made renting our property effortless. I believe that behind every good team there is a great Director. Many thanks to Simon too.
Lauren · 24 May 2023
★★★★★ 5/5
GoogleFindlay recently helped us with the sale of our flat and I would highly recommend them, particularly Jack Abel. We originally contacted Jack years before we sold the flat, but unfortunately we were unable to sell due to cladding issues. …
James · 15 April 2025
★★★★★ 5/5
GoogleRachel was absolutely fantastic throughout the whole process! She was incredibly friendly and answered all questions. She went above and beyond to help us secure the flat we wanted, and we truly appreciate all the effort she put in. Her …
Kristy · 15 April 2025
★★★★★ 5/5
GoogleJack and his team helped me navigate a very complicated property purchase recently, and despite the fact that the sale was sadly unable to proceed for reasons outside of everyone's control, I would nonetheless recommend Findlay Property in …
Tam · 15 April 2025
★★★★★ 5/5
GoogleWhat a life saver Findlay is ! Was not excited to start looking for a place this year, but they sorted us out with a place that was perfect for our budget and so quickly done. We love it! Big shout out to Jack in particular, our main touch point. He's always gone above and beyond for us, we moved in in August to a spotless and well functioning flat, and anything minor repairs needed since then he has personally seen to right away. Such a pleasure! Thanks Jack and Findlay.
Jack · 22 January 2023
★★★★★ 5/5
GoogleJack helped me find a great flat after I’d been looking and struggling to find the right place for 8 months in a very competitive market. The flat was professionally cleaned for when we moved in, we’ve found the agency to be really friendly and personable when dealing with them too! Thanks Jack!!
Tom · 28 April 2024
★★★★★ 5/5
GoogleI have been renting a 1-bedroom flat from Findlay for the past two years, and I can confidently say they are the best property agents I have come across in London. Their team is not only highly professional and efficient but also genuinely …
Nina · 15 April 2025
Agent replied · 15 April 2026
Hi Nina, that is very kind of you! We wish you the the best of luck for the future!
★★★★★ 5/5
GoogleFindlay managed a property for me for 5 years. In a business that is typically populated by sharks, the gentlemen at Findlay stood out. Above all I found them to be trustworthy. The was an absence of nasty surprises and hidden charges. Rather than feeling exploited - as I had done in experiences with other property management agents - I was being treated as a valuable long term customer by Findlay. Prices were fair and I genuinely felt that the property was in good hands while I was overseas and out of the UK. Their style is relaxed and friendly but they also manage to be efficient. Highly recommended
Michael · 22 June 2017
★★★★★ 5/5
GoogleThroughout my stay Findlay Property always were very professional and helpful. Any issues were dealt with promptly and were given priority. Edita and her team were always available whenever needed.
Dr · 25 August 2022
Agent replied · 21 June 2023
Hi, thanks for your kind review, it was a pleasure having you as tenants. Best of luck for the future!
★★★★★ 5/5
GoogleWe found Findlay incredibly professional in selling our property, providing the right type of advice and keeping us up to speed with the sale process. Would definitely recommend.
Daniel · 1 April 2026
★★★★★ 5/5
GoogleThese guys are just the greatest. Hands down the best estate agents I've ever had the pleasure of dealing with. They are both professional and personal, and they always go the extra mile to make sure that you are happy.
We rented a 3 bedroom flat for almost two years. The Findley people were helpful from day one. They took good care of us and always helped out if we encountered any problems.
I would happily recommend Findley to anyone looking for a place in east London.
Joel · 23 June 2013
★★★★★ 5/5
GoogleJack Abel @ Findlay organised my apartment when I put it up for sale. Jack is highly organised and sells in a calm likeable way and was very accurate in his price estimation.
J · 27 July 2024
★★★★★ 5/5
GoogleWe bought a property and Jack at Findlay facilitated the whole sale. Overall we had an excellent experience, Jack was super helpful all times. Whenever we had a question or required to get access to the property, he was responsive, flexible and tried to accommodate our needs. We can only recommend them :) thank you so much!
Susana · 25 August 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.