Eagle Letting Bureau London reviews

★★★★★ 5/5

Google

I’ve been renting through Eagle Letting for several years now and have had nothing but great experiences, a real contrast to previous letting agencies. They’ve always been friendly, easy to contact, and helpful whenever I needed anything. Any small issues in the flat were handled quickly and taken seriously, which gave me real peace of mind. Overall, I’ve felt well supported as a tenant and would confidently recommend Eagle Letting. The team is professional and a pleasure to deal with.

Erem · 14 March 2026

★★★★★ 5/5

Google

I was a tenant with them for a few years. They were always helpful. No issues at all. Everything was smooth and done efficiently.

DJRAZMUSIC · 14 February 2026

★★★★★ 5/5

Google

My family has used Eagle Letting to manage our properties for decades, and we’ve had nothing but a great experience. They're reliable and quick to resolve any maintenance or tenant issues that come up. Most importantly, they’ve built a high level of our trust over the years and have done a great job at maintaining a happy relationship between us and our tenants.

Seda · 14 March 2026

★★★★★ 5/5

Google

An agency that actually provides a personal service. Aishe is always there when we need her.

Fatos · 14 February 2026

★★★★★ 5/5

Google

My husband and I have been tenants of a flat managed by Eagle Lettings for five years, the easiest time as tenants. Inventory at check in, deposit secured, easy communication through the years, health and safety checks yearly, and smooth check out. As we now leave for our own property, we want to thank Ayse and all the Eagle Lettings team for their assistance in these years.

Elena · 21 May 2025

★★★★★ 5/5

Google

I've lived there for over 7 years. Enjoyed the communication that I had with the staff and Aisha is the best. She helped me out a lot

Arben · 14 August 2025

★★★★★ 5/5

Google

I have rented a flat under their management for 4+ years and couldn’t be any happier with the service I received. They were prompt to answer any questions I had, they would send somebody quickly if I needed a repair or a replacement of anything in the flat. Very friendly people! Highly recommended!

Lina · 14 February 2026

★★★★★ 5/5

Google

The staff is amazing. They're friendly. Aisha is the best

Antonini · 14 August 2025

★★★★★ 5/5

Google

I had a positive experience with Eagle Lettings. They were professional, approachable, and quick to respond whenever I had questions. The whole process felt straightforward and stress-free, which I really appreciated.

Ismail · 14 February 2026

★★★★★ 5/5

Google

Me and my sister have been renting with eagle for 4 years. There small team is always there when we need them. We definitely recommend the agency

Tiki · 14 February 2026

★★★★★ 5/5

Google

Shuk, Ayse and Nate have always been very helpful and highly professional when dealing with my property - really recommend this company!

Rochelle · 14 February 2026

★★★★★ 5/5

Google

Very efficient place. The staff are helpful and things were always taken care of fast. Great agency

Hasan · 14 March 2026

★★★★★ 5/5

Google

Excellent experience with Eagle Lettings. Very professional, and quick to respond to any queries i had. I would highly recommend.

Leanne · 14 February 2026

★★★★★ 5/5

Google

Great service, I have been renting for 3 years now and never had any issues. Highly recommend!

Hannah · 14 February 2026

★★★★★ 1/5

Google

Dreadful agency ! I have no idea why they even have a real estate license. I rented a flat for one year with Eagle Letting Bureau and it has been the worst experience. Untrustworthy and fake. The lack of respect for their tenants is beyond. You must chase them all the time to eventually get inefficient support. It took us nearly 5 months to get our deposit back (thankfully it was protected by the DPS). Valuable advice would be to STAY AWAY.

Alexandra · 27 February 2023

★★★★★ 5/5

Google

I’ve had a great experience with this agency. I’ve been working with them for 5 years and they’ve always been reliable, professional, and easy to deal with. Their prices are fair and I’ve always felt I could trust them. Highly recommended!

Ali · 14 February 2026

★★★★★ 5/5

Google

Super recommended - Had a great experience with them

Maurik · 14 February 2026

★★★★★ 5/5

Google

Lovely team, always helpful and kind. Thank you !

Emily · 14 February 2026

★★★★★ 5/5

Google

I’ve been renting through Eagle Lettings for the last three years and they’ve been great the whole time. The staff are always friendly, helpful, and quick to sort things out when needed. I’ve always had a good experience with them.

DJ · 14 February 2026

★★★★★ 5/5

Google

I’ve absolutely loved my experience with Ayse and the team. Any issues I had with the property were resolved promptly. Ayse was always responsive to me. Would definitely recommend using Eagle Lettings.

Deyna · 28 November 2024

★★★★★ 5/5

Google

As a landlord, I’ve had a great experience working with Eagle Lettings. They’re professional, reliable, and communicate clearly, which makes managing the property much easier. I’ve felt confident trusting them to look after both the property and the tenants.

Fil · 14 February 2026

★★★★★ 1/5

Google

Where to start? Finally got our deposit back from the DPS 4 months after moving out. Before Eagle respond to this review, with their copy and pasted generic response, about how the deposit return responsibility is the landlords and dps, they should acknowledge how they’re an AWFUL ‘intermediary’. They’re quick to communicate any so called problems the tenants leave behind, yet the silence is deafening when it’s the other way around. Upon moving out, we scrubbed the flat spotless, beyond better than previous tenants had left it (was so bad we had to get our own cleaner in). A few days later we get a call telling us the flat wasn’t left in the best state and they need to collect some money from our deposit to sort out. Here’s the best part.. They started sending us images of damages that were there prior to us moving in e.g dents on the wall, mould in the shower, disgusting oven. They really should cross reference their images with their own inventory. Upon this outrageous accusation that we did this, we immediately opened up the inventory and found all these damages + dirt to be existing before we moved in (thanks inventory!) As we responded back to their images of damage, highlighting how they already existed they went MIA. No responses, no answering of phone calls. Clearly they realised they got caught out on their utter bullshit. They’re liars and don’t care. They’re responding to the negative reviews trying to shift blame, stating they’re intermediary and how they are “here to assist in the process and can help facilitate communication with the landlord or provide guidance on how to raise any concerns with the DPS”.. so do your job and be the intermediary? Respond to messages and answer your phones. Glad to have our hands clean of them.

Nabila · 11 October 2024

★★★★★ 1/5

Google

I had a highly unsatisfactory experience with Eagle letting agency. Their dishonesty became evident when it took us an agonizing six months to receive our deposit back. The staff seemed more adept at fabricating stories than providing genuine service, making the entire process a regrettable ordeal.

Clément · 28 March 2024

★★★★★ 5/5

Google

Eagle have rented out my six properties for the last 20 years. They have found great tenants for me, and are quick and efficient to renew so I have never had a gap. They are a family business long established in the area and I have always found them excellent to deal with.

Pembe · 25 May 2023