Trusted Agent profile

Drury Estates reviews

4.3

★★★★★ Great

27 reviews across 1 platform

2 Nottingham Court, London WC2H 9BF

Drury Estates's London office at 2 Nottingham Court is rated 4.3 out of 5 across 27 reviews on 1 platform, including 27 Google reviews rated 4.3. Checked 9 October 2026.

4.3 / 5

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I have just moved into a flat managed by Drury estates and they really are quick to handle a problem when I have one. Arthur is friendly, professional and reliable as a property manager and as I hope to stay in this flat for a while I feel confident in his, and the companies, abilities to make my lease a stress free one, so I can focus on my studies. My transition from my old flat to this new one was easier than usual, it’s nice not being given the run around and knowing your manager has you covered efficiently. I highly recommend them.

A · 16 April 2021

Agent replied · 13 June 2024

Thank you very much for your feedback and kind words.

5/5

Google

Arthur was extremely professional and responsive. He eased us through the entire process from start to finish. His recommendations along the way were extremely useful and definitely quickened the entire process. All in all he left no stone unturned in making sure that we had a comfortable first time buyer experience.

Shayaan · 16 April 2022

Agent replied · 13 June 2024

Thank you Shayaan it was a pleasure to deal with you also and look forward to working with you again soon.

5/5

Google

Arthur Mellule expertise and guidance of the London/ UK housing market was instrumental in sourcing my recent buy to let property. He took onboard my requirements and was able to identify a number of properties that fit my spec within a short timeframe. Arther was easy to work with, informed, very responsive - these attributes ensured the experience was seamless and much less painful! Would highly recommend Arthur and Drury estates.

Baljit · 27 March 2023

5/5

Google

Arthur has been an absolute pleasure to work with. He is responsive and professional, and genuinely cares about the state of his properties. Not all parts of the organisation are as well organised and helpful as Arthur is, but the general experience is a positive one.

Laura · 16 April 2021

Agent replied · 13 June 2024

Thank you Laura for your valuable feedback. We will review our processes and see where we can make improvements.

5/5

Google

Arthur and Jade were really helpful in getting us the new rental flat. The experience was smooth starting from viewing the flat to signing the contract. Arthur was really responsive to all our queries and made sure we can have a smooth moving in experience. I highly recommend Dury Estates!

Sharad · 16 April 2022

5/5

Google

Arthur is extremely professional and thoughtful. The whole moving process was so smooth and easy. Excellent support and care about the details. It was an absolute pleasure working with Arthur. Couldn't recommend more!

Magdalena · 27 March 2023

1/5

Google

Terrible company, old apartment in terrible condition, they don't want to give me my money back, I'm very disappointed 😡 …

Ana · 29 July 2024

Agent replied · 26 December 2025

Hi Ana, We’re sorry to hear about this, and we always want to help. We can’t find any record of a tenancy under this name, so it may be a mix‑up. Would you mind contacting us at email@druryestates.co.uk with any details so we can look into it right away? If this was posted in error, we’d really appreciate an update or removal. Thank you!

5/5

Google

We had a great experience letting through Drury Estates. Professional, honest, and incredibly responsive. It was a breath of fresh air compared to our other experiences in the London renting market. Our first viewing with them was a perfect match and the process to move in was seamless. Can’t recommend enough!

Nina · 16 April 2021

Agent replied · 13 June 2024

Thank you for your kind words Nina it was a real pleasure to deal with you as well!

5/5

Google

Fantastic service!!!!!! I have just settled in London. A very nice supervisor from Drury Estates helped me a lot to find the amazing apartment I live in now. I have many requirements of the apartment and this one meet all my expectations! He helped me all the way patiently. Definitely worth every penny I spent.

Jia · 16 April 2018

Agent replied · 13 June 2024

Thanks Garrett, it was a pleasure to help you with your property search.

1/5

Google

Unfortunately not a good experience with this company, i cant recommend

Morgana · 29 July 2024

Agent replied · 26 December 2025

Hi Morgana, We’re sorry to hear about this, and we always want to help. We can’t find any record of a customer or tenancy under this name, so it may be a mix‑up. Would you mind contacting us at email@druryestates.co.uk with any booking or reference details so we can look into it right away? If this was posted in error, we’d really appreciate an update or removal. Thank you!

5/5

Google

very good service, Arthur is very professional and thoughtful. The whole purchasing process went smoothly!

Xuyao · 27 March 2023

5/5

Google

The staff at Drury Estates were always super helpful and really responsive to any issues we had. It was my partner and I first home together and they made it a really easy process of moving in/out and renting.

Caitlin · 16 April 2022

Agent replied · 13 June 2024

Thanks Caitlin, best of luck in your new home!

1/5

Google

Bad experience, avoid this company!!

Morgana · 29 July 2024

Agent replied · 26 December 2025

5/5

Google

A super efficient experience with Arthur, really responsive and a quick turnaround for our clients corporate let. Highly recommend

Laura · 16 April 2021

Agent replied · 13 June 2024

Thank you Laura that is kind of you to say, having a great relocation agent on the other side certainly made our job a lot easier!

5/5

Google

The service is very timely and meticulous. I feel relieved to rent a house with Drury. Highly recommended.

Luna · 16 April 2021

Agent replied · 13 June 2024

谢谢！Thank you for your review Luna!

1/5

Google

Very bad customer service

Zakaria · 27 December 2022

Agent replied · 13 June 2024

Hi Zakaria, thank you for your review. I've had a look through our system and we don't have any record of contact with you. Could you please contact us directly at email@druryestates.co.uk and I would be very happy to address any concerns you have. Thanks Arthur

5/5

Google

Great lettings agent! Very responsive and professional, helped me let a property very quickly and swiftly!

Dante · 16 April 2021

Agent replied · 13 June 2024

Thanks for your review Dante, we hope you enjoy your flat!

5/5

Google

The simplest and quickest moving in process I’ve experienced. Honest, responsive and trustworthy - couldn’t rate highly enough. Great property, excellent support. Pleasure to deal with.

Pablo · 27 March 2023

1/5

Google