Dominus New Homes London reviews

★★★★★ 5/5

Trustpilot

Smooth sales process in East Quarter

From the first day we came to view the building in East Quarter, Leila was super insightful and honest with how we should consider things. As first time buyers we instantly felt at ease with Leila's experience, we had viewed multiple other developments and felt very hard "sold" to, which put us off them. We were partly overseas during the process and Leila facilitated multiple viewings to help us make our decision. We are very happy with the apartment to date and have experienced no issues in our process.

Shane · 18 March 2025

★★★★★ 5/5

Trustpilot

Super happy- loving our Home!

Property buying can be daunting but How lucky were we on this on .. felt We had knowledge and guidance throughout the process… Leila was an Extra touch .. super happy With our new home.. Thanks for dealing with all Our over whelming Questions throughout the process!!!

Austin · 11 February 2026

★★★★★ 5/5

Trustpilot

A big Thank You to Leila.

We just wanted to say a big thank you to Leila from Dominus New Homes! She was incredibly helpful, polite, and professional throughout the process of buying our flat. Her support made everything so much easier, and we’re truly grateful. We’ve now been living in the flat for two years, and we still love it just as much as the day we first saw it. Thank you, Leila, for helping us find our home!

Tina · 28 January 2025

★★★★★ 5/5

Trustpilot

We had a good experience

We had a good experience, a quick process to purchase at a reasonably discounted price, with Leila being very helpful, polite and available throughout the process. And her dog Paloma is a sweetheart! The aftercare team was responsive when we had snags or issues post-moving in and in already two instances they have been quick and fixed the issues. The building has some issues which I think are relatively small and to be expected of a new build but otherwise it was done at a high level and we are very happy with the flat, building and location.

Arvi · 16 October 2024

★★★★★ 5/5

Trustpilot

Thanks for your Help!

I recently had the pleasure of working with Leila while buying my flat in East London and I wanted to share my experience.From the start, Leila demonstrated a professional, friendly approach. She made the process of buying a flat much smoother than I anticipated.I appreciated how Leila maintained clear and open communication. She was responsive, available and always helpful which made it easy to ask questions and stay updated on the progress. Thank you Leila!

Sam · 21 October 2024

★★★★★ 1/5

Trustpilot

Please take note from the other reviews…

Please take note from the other reviews below. Everything about Waters Edge Court has been a disaster. Defects not fixed, police raids, stolen parcels I could go on. I have no idea how the developers have Leila to run the sales and aftercare teams. She is unhelpful, unresponsive, constantly lies and is just plain rude. It’s also really unprofessional to have her dog follow her round the development scratching floors and leaving muddy footprints everywhere

Waters · 25 September 2024

★★★★★ 5/5

Trustpilot

We moved into our new home in 2025

We moved into our new home in 2025. Like most new builds, we had a few teething issues, but nothing unexpected. Leila was helpful throughout the process. She knew her stuff about the property and the area, which made things easier for us. Leila was professional and answered our questions promptly and we appreciated having a knowledgeable agent to guide us through the purchase.

Jeffrey · 24 February 2025

★★★★★ 1/5

Trustpilot

Terrible experience

Terrible experience Very disappointed with this developer, they pride themselves on being a family run business with a highly professional sales team, they were rude, lied and were extremely unprofessional. They were not there to help you every step of the way… they take your money, run and hide. Despite the property being finished to a fairly good standard, internally, (although we are snagging still 6 months on… and have had two leaks) we are left with an unfinished development, with breaches in approved plans, left right and centre and Dominus have walked away. We have been left with a car park that is flooded and has been for months… electrical cables held up by cable ties, fire doors that don’t shut, EV points that have never worked, holes in the walls. The car park plans are not what were approved, no internal lifts and stairs from the apartments to the car park and is NOT secure despite the marketing material stating this, as did the sales team and the management fee paying for a roller shutter… Bin stores that look like glorified sheds with doors that don’t shut, the landscaping not done, left with mud piles and unfinished paths, exposed drains, cracks in the driveways and paths… we could go on. So very disappointed, this was our first home and spent a lot a money, these developers are cowboys and they have left us high and dry. They hide behind the ‘sales’ team UniqueHomes Ltd (since liquidated) and contracted building firm, keeping their hands clean and void of any direct responsibility …when they most certainly are not. The sales team are questionable with one particular individual, she was the most unprofessional, rude person we have ever dealt with. Very disappointed with them… would not buy again from them if we had a choice. Out for the money and don’t care about their ‘clients’

Client · 23 January 2026

★★★★★ 4/5

Trustpilot

We bought a flat from overseas and…

We bought a flat from overseas and Leila has been a wonderful agent who remained available to us for consultations. She made our visits to London seamless and provided us the guidance to complete the purchase. She is very patient and kept us on track with the timelines. She had also sent us all the information required in relation the after care issues. We highly recommend Leila and this property.

Maricar · 15 October 2024

★★★★★ 5/5

Trustpilot

A great buying experience

A great buying experience - thanks to Leila for all her hard work and for making the process seamless!

Shanice · 11 February 2026

★★★★★ 5/5

Trustpilot

Thank you

Recently moved into my new home, which I love! Thanks to Leila and the team for all their help.

Morgan · 27 January 2026

★★★★★ 4/5

Trustpilot

Leila

Leila was incredibly quick and efficient with her responses, always ready to help in any way possible. She was proactive in chasing the legal aspects of the sale, ensuring everything moved forward smoothly. Her dedication and professionalism made a significant difference in our overall experience.

Leidy · 14 April 2025

★★★★★ 5/5

Trustpilot

Happy buyer in a happy home !

We absolutely love our new home! We moved in, in 2024. The process was very smooth and we had some snagging issues when we moved in which were attended to and resolved. Nick was especially helpful to us and gave us the confidence that we were looking for

Ruffles · 14 February 2025

★★★★★ 5/5

Trustpilot

Good Experience

This was my first time purchasing a property and I felt nervous, however, Leila did her upmost to make sure I understood the process from start to finish. Leila put me at ease and kept me updated along the way. Thank you Leila, we love our new home!

Fia · 28 January 2025

★★★★★ 1/5

Trustpilot

Builds fancy homes but they will claim…

Builds fancy homes but they will claim every pence of your deposit. All tenants in our building got really high claims for things that were wear and tear or poor building quality. Horrible practice by this builder.

Not · 29 April 2026

★★★★★ 1/5

Trustpilot

Great Experience

Moved back in 2024. We had a couple of issues, which are currently being tackled (admitedly could be done with a bit more haste...). A big part of our purchase was due to Leila! Unlike other sales teams at other developments we've visited previously, she was helpful and lovely through every stage (both her and her dog Paloma).

Fede · 12 August 2025

★★★★★ 5/5

Trustpilot

Good experience

Leila has been super helpful and lovely the entire time. Very quick to respond and help out. Still responsive even now I’ve completed

Ellie · 21 January 2025

★★★★★ 1/5

Trustpilot

Do not buy anything from this Company

Do not buy anything from this Company. You will regret just like 64 apartments in Bow Exchange E3. Just stop by Waters Edge Court and talk with any resident. Cheaply constructed, everything falls apart, aftercare team does not do anything at all. We are all left behind with many problems and systems that do not work. Do not believe in their beautiful brochure, it is all a lie.

Stefanno · 18 September 2024

★★★★★ 1/5

Trustpilot

Shambolic…

The review from ‘Buyer’ is definitely fake / the developer themselves. As one of the earliest movers into the site in Jan 2023 I can tell you that nobody is happy with the development and, although the surrounding area may be ‘gorgeous’, the developer has certainly ruined the development itself. Despite being finished to a completely sub-par quality and suffering from issues like regular flooding, the developer will not respond or engage with completed buyers and has refused all requests to visit the site. At the first opportunity possible, they have disappeared off the site and ignore all contact.I would advise that you do not buy from Dominus. I imagine they will be receiving plenty of enforcement action and legal challenges from both the council and residents!

James · 10 December 2023

★★★★★ 1/5

Trustpilot

Jason was the worst estate agent that…

Jason was the worst estate agent that cannot handle a phone call properly, they are definitely cowboy developers. Avoid at all cost

Sai · 14 December 2023

★★★★★ 5/5

Trustpilot

Loving E3 living!

I have to disagree with the below review. I love my new apartment at Waters Edge Court, and have found Leila nothing but super helpful and professional. P.s The kitchens are great!

Emma · 14 October 2024

★★★★★ 5/5

Trustpilot

Buyer

I have just completed on a flat at their Epsom Development - the flat is beautifully kitted out and the location is gorgeous! The Sales Team were great - they guided me through the process step by step. As a first-time buyer, their advice and knowledge were really helpful!

Buyer · 26 October 2023

★★★★★ 5/5

Trustpilot

A Happy Buyer

A Happy Buyer! Thanks for all your help Leila. Super efficient, informative and friendly!

Kerry · 20 March 2025

★★★★★ 5/5

Trustpilot

Completed on my property over a month…

Completed on my property over a month and couldn't be happier with my new home and the service during the sales process and the after-care. Thank you!

Sebastian · 27 August 2024