Trusted Agent profile · London
★★★★★
839 reviews across 1 platform
298 Elgin Avenue, Maida Vale, London, W9 1JS
Dexters's office in London, at 298 Elgin Avenue, is rated 4.9 out of 5 across 839 reviews on 1 platform, including 839 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleMarwane has kept in touch, went above and beyond for our search in London and I would recommend him for such a service!
Dear Engincan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
5/5
GoogleLewis has been incredibly kind, understanding, and helpful in helping us find the right property! He is very responsive and on top of everything. I highly recommend Dexters and Lewis!
Dear Carinn, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma, Customer Relations Team
5/5
GoogleIzzy Esposito assisted us to find a flat to rent in London. She clearly understood our needs, sent relevant options and had a great communication throughout all the process. Thank you Izzy for your time and support!
Dear Daniela, Thank you for your kind comments regarding Izzy and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team.
5/5
GoogleAfter having a terrible previous experience, I was relieved to be dealing with a very approachable and friendly office team. They really do care unlike a lot of other estate agencies, they will go out of their way to help! A special shout out to James Simmons who has been extremely helpful and a pleasure to deal with throughout the process of signing our tenancy agreement. STRONGLY RECOMMEND DEXTERS!!!!!
Dear Emily, Having read your review, we would like thank you for your feedback about our Maida Vale Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleExcellent experience with Tristen here - genuinely knowledgeable about properties and makes the process so clear. He remembered details I told him and followed up by email straight away.
5/5
GoogleWe had a bit of rocky start with Dexter and our new flat. The previous tenant did not maintain and report any issues during his stay, leaving a hell of a "ToDo-list". Lucky for us that we had Rupal Patel on the job. She is a complete angel and solved all our issues swiftly. She really is a star and Dexter is lucky to have her! Five stars for Rupal *****
Dear Nebojsa, We are really pleased to read your positive review regarding the service from Rupal at our Maida Vale Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleGreat service from Dexters. Alber was very helpful throughout, communication from him was impeccable, he made the process very straightforward and provided good and practical solutions whenever there was an issue or concern.
Dear William, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team
5/5
GoogleWe have been renting a flat managed by Dexter for the past 3 years. The first year or so has been quite complicated and we didn't get much support. However, since Soraya Perez took over the management of our property things have improved greatly. She has always been very helpful and she managed to sort out all the issues we have encountered along the way. Thank you Soraya!
Dear Giorgio, I am writing to say thank you for your kind comments about the service you received from our Maida Vale Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleEva has been a fantastic help in finding great new tenants for my property. From the start she has been responsive, personable and professional. I would definitely recommend her and Dexters services!
Dear Billy, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
5/5
Google10/10 service. If anyone is looking for an agent, Karishma is the lady to go to. Extremely helpful and a pleasure to work with
Dear Jit, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleIzzy has been the best agent I have dealt with. Her professionalism throughout the whole process has made my property search smooth sailing !!
Dear Grace, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
5/5
GoogleI had a wonderful experience working with this company, and I want to especially thank Ms. Jasmine for her outstanding service. She is incredibly diligent and was always patient in answering all my questions, no matter how many I had. Her attention to detail and commitment to ensuring everything went smoothly made the process stress-free and enjoyable. I highly recommend this company, and I’m grateful to Ms. Jasmine for her excellent support.
Dear Amir, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
5/5
GoogleI've had a positive experience with Dexters, particularly lettings agent Lorenta M. She has been attentive, helpful and very understanding in my search. This can't be said for all lettings agents in London. She was happy to view properties over facetime and in person AND at weekends, letting me take as long as I wanted. Thank you Lorenta and Dexters.PositiveResponsiveness, Quality, Professionalism
Dear Rufus, Thank you for taking the time in providing such lovely comments about Lorenta in our Maida Vale office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleI spoke to Bianca in the Maidavale office property search, she was extremely helpful and had great knowledge of properties and the area. She also offered us mortgage broker and solicitors services. We found a property outside of London, with another agent, but we really appreciated all the help and advice and would definitely recommend Bianca and Dexters to our family and friends!
Dear Carl, Thank you for taking the time in providing such lovely comments about Bianca in our Maida Vale office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleI highly recommend Aaron from Dexters! He honestly was the best agent I ever had. He was extremely professional, organized, friendly and reliable. He totally got what I was looking for and efficiently helped me finding my dream home. Meeting him made the whole moving process just so much easier! Would definitely come back to him anytime. Thanks again Aaron!PositiveResponsiveness, Quality, Professionalism, Value
Dear Kathrin, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleDealing with Seb Hockaday has been a pleasure. Polite, diligent and paid attention to the parameters of our search. We've gone with another agent, but Seb's professionalism should not be overlooked. Hopefully our exit from our current (Dexter's) rental will go as smoothly... Thanks again Seb.
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI spoke to Lewis I believe and he was great! Definitely felt attended to and excellent service from him! Keep it up!
Dear Zakia, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleLewis is great and was very helpful with what I needed! definitely one of the best agent in London I’ve come across
Dear Foyin, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
5/5
GoogleIzzy has been incredibly professional and supportive throughout my flat search in London. She is responsive, knowledgeable, and truly cares about finding the right place. Highly recommend her!
5/5
GoogleSeb Hockaday was extremely friendly and helpful when I was moving into a new flat. He wasn't pushy and gave me time and space to make a decision, which was greatly appreciated, and I ended up in the place I wanted the most! Thanks Seb
Dear Jonny, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleIzzy was extremely helpful as she went above and beyond to ensure we can see a flat during a bank holiday where the original agent was off sick. Thank you very much!!
Dear Bistra, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team
5/5
GoogleHad such a wonderful experience with Dexters. Leorenta was very professional and extremely helpful. She truly understood my needs and wants and catered to them. I would like to thank you once again publicly for all your help. Would definitely recommend this to anyone looking for a home. Top quality service. THANKS ONCE AGAIN ;)
Dear Libert, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWe found our place in London in the wonderful area of Little Venice thanks toTudor Ciocoiu, who showed as the flat and took care of everything regarding the renting process. After almost 7 months of living there I want to also mention and thank Soraya Perez, our property manager for the great co-operation and help we received with everything we needed. All in all, Dexters is highly recommended.
Dear Elina, I am writing to say thank you for your kind comments about the service you received from our Maida Vale Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleI had a lovely experience with dexters maida vale and Jasmine was such a delight. She made the process so easy!
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.
