Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleReally happy we went with Alex Lund from Dexter's. Theres loads of letting agents out there but Alex really impressed us. He came across as very genuine and was there to support us with any and all questions.
Stephen · 14 June 2020
Agent replied · 13 June 2024
Dear Stephen, Having read your review, we would like thank you for your feedback about our Northfields Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleGreat service! Very helpful and highly professional staff. Highly recommended.
Anh · 16 December 2023
Agent replied · 13 June 2024
Dear Anh Ngoc Vu, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleHelpful and efficient. Achieved a good sale. Thank you
Patricia · 16 December 2023
Agent replied · 13 June 2024
Dear Patricia, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleHad a great experience with this agency as a tenant for many years. Mostly dealt with and felt looked after by the lovely Daisy Wills, always quick to respond, efficient and professional
Natasa · 14 June 2021
Agent replied · 13 June 2024
Dear Natasa, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleAfter going through how ever many agents we luckily found Shervin. He really took time to understand exactly what we were after and he absolutely delivered. He 100% made the process as smooth as possible. So many thanks to him👍🏾 …
Lynx · 28 November 2023
★★★★★ 1/5
GoogleCOMPLETE RIP OFF COMPANY DO NOT USE.
Rented a flat from them which they didn't mentioned stinked of dead pest if you close the windows, and fridge which came with the property was broken before moving in. took hundreds of pounds of agency fees and deposit and did nothing to rectify the problem to this date.
Expect me to pay rent for a property i never moved in to.
Jay · 26 August 2019
★★★★★ 5/5
GoogleI had a great experience with the lettings team, first class! Would highly recommend!!!
Elisa · 14 June 2023
Agent replied · 13 June 2024
Dear Elisa, Thank you for taking the time to rate your service with our Northfields office. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleVery professional, speedy, accommodating service! Highly recommended to rent our with Ruchika of Dexters
Rajpal · 14 June 2023
Agent replied · 13 June 2024
Dear Rajpal, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWould 100% recommend. Very helpful and prompt in answering queries about the property and very easy to contact. Was great to have your help!
Vitulan · 14 June 2022
Agent replied · 13 June 2024
Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Northfields office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGreat team, really responsive and helpful. Pam in particular was great in keeping things moving and making sure communication in our chain was clear.
Beth · 14 June 2022
Agent replied · 13 June 2024
Dear Beth, It’s great to hear that you have had a brilliant experience with our Northfields office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleExcellent experience buying through Dexters. We had Liam as our agent who was absolutely fantastic throughout the process - great communication and extremely helpful throughout. Thank you!!PositiveResponsiveness, Quality, Professionalism
Kerry · 25 August 2021
Agent replied · 13 June 2024
Dear Kerry, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Louise Smith Customer Relations Team
★★★★★ 5/5
GoogleDexters have been the utmost professionals in regards to helping us let out our house. We would strongly recommend them, Alex took good care of us and their whole team has been very accommodating.
P · 14 June 2020
Agent replied · 13 June 2024
We appreciate you taking the time to submit your review regarding the service you received from our Northfields Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleAll round professional service,especially Daniel who was very helpful and got the property on rent very quickly . Excellent job
Avi · 26 August 2019
★★★★★ 5/5
GoogleDealt with both Liam and Pam who were both very proactive in dealing with us purchasing our first home. Fantastic service, communication and professionalism - I would highly recommend.PositiveProfessionalism
Markus · 14 June 2021
Agent replied · 13 June 2024
Dear Markus, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Louise Smith Customer Relations Team
★★★★★ 5/5
GoogleI have had brilliant service from Aaliyah Hussain at Dexters. She's incredibly professional, has listened to me and made helpful suggestions for properties for me to view and has been very supportive. Thanks!
Kate · 14 June 2020
Agent replied · 13 June 2024
Dear Kate, We greatly appreciate you putting aside the time to submit a review about our Northfields Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleIt has been a pleasure to rent our current property with David Hughes at Dexter's. He's been extremely professional right from our initial conversations, through to moving in. We are incredibly pleased with the service we received from him.
Cheers!
Syeda · 29 September 2023
★★★★★ 5/5
GoogleWe switched from another agent to Dexters and were not disappointed. They were professional throughout and did an excellent job selling our house. Would definitely recommend them.PositiveResponsiveness, Professionalism
Philip · 14 June 2021
Agent replied · 13 June 2024
Dear Philip, Thank you for taking the time to leave such great feedback regarding your experience with our Northfields office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GooglePam from the Sale team was very helpful, offered effective communication, and practical solutions to support exchange my contact smoothly. Thanks
Tina · 14 June 2022
Agent replied · 13 June 2024
Dear Tina, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGood guys and always ready to help our experience of finding the right house and helping us settle in was made a beautiful experience. Highly recommend them
Himanil · 14 June 2021
Agent replied · 13 June 2024
Dear Himanil, Thank you for your kind words regarding our Northfields office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 1/5
GoogleNever call back and own RSK so reduce competition
Steve · 18 June 2023
Agent replied · 17 June 2024
Dear Steve, I am sorry to read your 1 review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMilos Ozegovic was is v helpful and deals with matters quickly with my rental property
Julia · 26 August 2019
★★★★★ 1/5
GoogleIt's unfortunate that you cannot rate below 1. Worst experience ever, from Lauren, to Daniel, to the other managers Grace and Michael, we had the pleasure to speak also to the director for how they messed up, and still not able to solve the issues. Even the landlady of the flat changed agency. Awful experience and I wouldn't even recommend to my enemies.
Chiara · 26 August 2019
★★★★★ 5/5
GoogleHave been using Dexters since 2006 until ~2014, stepped away for cheaper management fees for 3 years with disastrous results and returned to their care in 2017. They brought my house back to its original condition and found reliable tenants and managed all repairs to exemplary standard. Couldn't fault, would happily recommend especially for overseas landlord. Low stress turn key management. Thanks Dexters!
Adam · 26 August 2019
★★★★★ 5/5
GoogleArun and Liam have been so fantastic and reassuring throughout my buying process. I couldn't recommend them more!
Alicia · 18 June 2022
Agent replied · 17 June 2024
Dear Alicia, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
