Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSteve was so friendly and approachable from start to finish. His communication is excellent, he is highly efficient, very easy to contact at any time of day, and he was always positive with nothing being too much trouble. Would highly recommend to others looking to sell, or considering viewing a property with him
Jennifer · 18 June 2026
Agent replied · 18 August 2026
Dear Jennifer,
Thank you for your wonderful review! We're thrilled to hear that Steve provided you with exceptional service and was always there to assist you. Your recommendation means a lot to us, and we are committed to maintaining the high standards you experienced. If you need any further assistance, please don't hesitate to reach out.
Best regards,
EweMove Coggeshall & Braintree South
★★★★★ 5/5
GoogleWe had a very positive experience with this estate agency when viewing a property in Coggeshall last week. Donna was professional, knowledgeable, and well prepared, taking the time to show us around the house thoroughly and answer all of our questions clearly. The viewing was well organised and unhurried, which we really appreciated. Overall, a high standard of service and a very good first impression.
Stephen · 18 January 2026
Agent replied · 18 August 2026
Dear Steve,
Thank you for your kind words and for taking the time to share your experience. We’re delighted to hear that Donna provided you with a professional and thorough viewing of the property in Coggeshall. We strive to ensure every client feels valued, and your positive feedback reinforces our commitment to high standards. Should you have any further questions, please don’t hesitate to contact Donna.
★★★★★ 5/5
GoogleSteve & Donna were both friendly & professional. They have a thorough knowledge of the housing market in our local area. As a result we were able to achieve a good selling price for our property. They were always available to give advice & answer our questions - this made the selling process as seamless as possible.
Debbie · 18 August 2025
Agent replied · 18 August 2026
Hi Debbie and Trevor, we're so pleased to hear about your positive experience with us. Your satisfaction is our top priority, and it's wonderful to know that we you feel that we achieved a great price for your property. Thank you for … More
★★★★★ 5/5
GoogleDonna and Steve were very helpful, friendly and accommodating in trying to sell our house. Of all estate agents I’ve worked with they are the most flexible and communicative!
Dawn · 18 April 2026
Agent replied · 18 August 2026
Dear Dawn,
Thank you so much for your kind words! We’re thrilled to hear that we provided you with a positive experience marketing your house. We strive to be flexible and communicative, ensuring that our clients feel supported throughout the process. We appreciate your feedback and look forward to assisting you or your friends in the future!
Best wishes
Donna & Steve
★★★★★ 5/5
GoogleDonna was friendly and easy to talk to. She offered plenty of help, advice and in-site into selling/buying and support with the process regardless of listing or not. I feel we have gained a useful and friendly face to keep in the contact book and I know we’d be sure to get a reply.
Faye · 18 August 2025
Agent replied · 18 August 2026
Really nice to meet you. Thank you for the review. Look forward the helping you in the future in some way.
★★★★★ 5/5
GoogleIt was a pleasure to deal with Donna at Ewe Move. Nothing was too much trouble and she was very professional and extremely helpful at a very difficult time for me. I would definitely recommend Ewe Move. She dealt with any problems or queries very quickly.
David · 18 October 2025
Agent replied · 18 August 2026
Dear David,
Thank you so much for your glowing review! I am delighted to hear that you felt … More
★★★★★ 5/5
GoogleDonna was meticulous in doing all possible to advertise, check buyers and overcome the many problems and issues that arose in the sale of my flat.
She and her husband produced a really excellent advertisement with first class …
Vince · 18 October 2025
Agent replied · 18 August 2026
Hey Vince, thank you so much for your kind words! We're thrilled to hear that you found us, to be meticulous, efficient, and great at overcoming challenges. We're also glad to hear that you were happy with the advertisement and photography … More
★★★★★ 5/5
GoogleWe wanted a valuation for our property as we are looking to sell potentially in the next year. Donna was friendly and professional, demonstrating a good understanding of the local market. We would be happy to use their services in the future.
Anita · 18 September 2025
Agent replied · 18 August 2026
Hi Anita. It was so nice to meet you and Geoff. Thank you for your positive comments. I look forward to assisting you later this year.
★★★★★ 5/5
GoogleSteve was great. Such a lovely guy - very professional and knowledgeable. At this stage we were looking for an understanding of where our property sits within the market, for potential future sale. I would have no hesitation selling my house with him.
Boyd · 18 August 2025
Agent replied · 18 August 2026
Hi Boyd. It was a pleasure meeting you. Thank you for your positive review! I look forward to assisting when you decide that the time is right for you.
★★★★★ 5/5
GoogleMichele has been absolutely brilliant. She’s shown us around a couple of properties so far and it’s been a pleasure. Michele takes the time to listen to her clients needs, isn’t pushy at all and really wants us to be happy. She’s …
Jemma · 6 April 2026
★★★★★ 4/5
GoogleWe bought our current house through Brockenhurst 17 years ago and, therefore, decided to use them again for our sale. We have been mostly happy with the service we have received from the team. Michelle has been fantastic in keeping us informed at every stage of the, sometimes stressful, process. Thank you.
Vicki · 31 August 2024
Agent replied · 31 August 2026
Thank you for your long-standing trust in Brockenhurst. We're pleased you've been mostly happy with our service during your recent sale. Michelle's dedication to keeping you informed throughout the process reflects our commitment to client care. We appreciate your feedback and thank you for choosing us again after 17 years.
★★★★★ 5/5
GoogleBrockenhurst were great during my time working with them. They have been very flexible, very professional and brought in a buyer who is a good fit for us. Thanks very much to Dave, Aidan and team!
Elliot · 31 August 2024
Agent replied · 31 August 2026
Thank you for taking the time to leave us a review and for giving us a perfect 5-star rating! We are thrilled to hear that you had a great experience working with us at Brockenhurst Estate Agents. … More
★★★★★ 5/5
GoogleWas lovely meeting Donna, she was professional but friendly and not pushy as we haven't decided yet about selling our house, we just wanted a valuation. We agreed she will contact us in about 6 months time to see what we want to do but can contact her if we decide to sell.
V · 18 August 2025
Agent replied · 18 August 2026
Hi Veronica it was a pleasure meeting you and Scott. I look forward to helping when the time is right for you.
★★★★★ 1/5
GoogleThese are a contractor to my council to carry out grant funded works. We’re supposed to contact me but after weeks of waiting, I chased them. Booked an appointment and then it’s an hour after they should be here. They are not here. Despite sending reminders urging me to remember they are coming. Seems like they can’t actually remember themselves. If I was making the decisions I would fire this company. Drinking the grant funding but dragging the whole process slower with incompetence.
Tim · 22 August 2025
★★★★★ 5/5
GoogleSteve recently came out to value my property, and I was really impressed with his professionalism and approach. He was punctual, friendly, and clearly very knowledgeable about the local market. He took the time to explain everything in …
Adam · 18 October 2025
Agent replied · 18 August 2026
Hi Adam, thank you for the 5 star review, positive words and recommendation. Our aim is to provide a no pressure service to both sellers and buyers with no "hard sell", so your comments are very welcome. Regards Steve
★★★★★ 5/5
GoogleDonna very professional and available at all times to help with viewings and valuations. Also her team of advisors with associated house buying needs equally very helpful. …
Ron · 18 November 2025
Agent replied · 18 August 2026
Hi Ron,
Thank you for the five star rating and review. I am here for any further help I may be able to provide. … More
★★★★★ 5/5
GoogleWe had an outstanding experience working with David Burrows. His hard work, persistence, and commitment throughout the process were exceptional. From the start, his wise advice, ability to read the situation, and clear communication made …
Larissa · 31 August 2025
Agent replied · 31 August 2026
Thank you so much for your kind words, Larissa. We're thrilled to hear that you had such a positive experience with David. His dedication, insight, and clear communication are qualities we’re incredibly proud of, and it’s wonderful to know … More
★★★★★ 5/5
GoogleSo far very happy with the sales process and glad we chose Brokenhurst. The team, especially Sarah, Emma and Karen, worked with tenacity to list and sell the house quickly, even managing to get viewings in the day after we signed the …
Rich · 31 August 2021
Agent replied · 31 August 2026
Rich, thanks so much for your review. It's great to hear you've had a fantastic experience particularly knowing that you've seen this with everyone you've interacted with at Brockenhurst. The team will be really pleased to hear your feedback.
★★★★★ 5/5
GoogleJust wanted to give a big shout out to all the team at Brockenhurst. Andy and every member of his team that we have encountered has been warm and friendly but also extremely professional and diligent. We've been kept completely up to date …
Michele · 31 August 2024
Agent replied · 31 August 2026
Thank you so much for your kind words, Michele! We are so glad that we could help you through this difficult time and that you felt supported by our team. Your 5-star rating means the world to us, and we hope to be of service to you and your family again in the future.
★★★★★ 1/5
GoogleReally disappointed with this company. They carried out an insulation survey of my property and it took them 7 months to produce the report which contains fundamental errors. Despite the latest EPC recommending cavity wall insulation and that you can literally see into the empty cavity, these guys reported that there is cavity wall insulation already installed. I wouldn’t recommend this company for property surveying.
Josh · 6 February 2025
★★★★★ 1/5
GoogleTwo missed appointments due to agents being late, claiming they were delayed at previous viewing, which made us feel we weren't worth their time. Very little contact once a buyer was found (none for two months prior to move) unlike the …
Ian · 31 August 2025
★★★★★ 5/5
GoogleBrockenhurst have been terrific throughout. From well informed and accurate initial valuation advice, effective marketing, efficient viewing process through to securing the sale. Communication has been great, keeping everyone informed at …
Ian · 31 August 2024
Agent replied · 31 August 2026
Thank you so much for your kind words, Ian! We are delighted to hear that you had a great experience with us and that our team were able to provide you with the service you needed. We are extremely grateful for your 5-star rating and your recommendation. We look forward to working with you again in the future.
★★★★★ 5/5
GoogleSarah has been absolutly fantastic throughout the entire process often going above and beyond. I can't say I was the easiest of clients following a bad experience we had as a buyer by another local estate agent, so you could say I needed …
Emma · 31 August 2022
★★★★★ 5/5
GoogleSarah was determined to find our next home as she knew we had been looking for several years. She was a great help and gave her vision of each place we saw. It was really useful to tap into her experience. She did find us our home too. Jo …
Phoebe · 31 August 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
