Trusted Agent profile · London
★★★★★
57 reviews across 2 platforms
95 Wigmore Street, London, W1U 1FF
Colliers International Property Consultants Limited's office in London, at 95 Wigmore Street, is rated 2.2 out of 5 across 57 reviews on two platforms, including 21 Google reviews rated 3.6.
Every review we hold for the London office, from every platform, shown as written. First names only.
1/5
TrustpilotUseless!
I have been using Colliers as a party wall surveyor. 2 years! Still going on. Made the mistake of using them as they were recommended by NHBC. Absolute joke. Had a different surveyor every month, none of them any good at keeping in touch. Handed over contact to NHBC as they were the only ones they spoke to. Absolute nightmare! An extra 2 years living in a house that's falling down around us.
1/5
TrustpilotI’ve been an occupier in XYZ building…
I’ve been an occupier in XYZ building for a few years and I’ve watched it go downhill. Many of the long‑standing staff have gone and standards have slipped and the place can be messy and dirty at times. The current building manager, Chantal, lacks experience. She’s often unhelpful, blunt and appears lazy. The management team as a whole does not come across as professional, which has been disappointing for tenants and visitors alike. I don't think the landlord or managing agent will take these concerns on board and make some improvements soon.
1/5
TrustpilotAVOID
AVOID! COMPLETE SCAM. I have been lied to from the start of my tenancy and had an extra £6K added to what my tenancy should have cost including the sales person lying about the availability of shorter tenancies to then they cancelled my notice when provided and added another month. Complete con. Avoid as many companies who will treat their tenants better in the area.
1/5
TrustpilotI expect an estate agent to manage a transaction fairly, this did not happen here.
Unfortunately, this was a very stressful experience due largely to the estate agent’s conduct. They appeared to prioritise the buyer’s interests at every stage, often at my expense, and failed to act impartially or professionally. My normal experience of moving home is both solicitor prepare a legally binding agreement then a completion date is set. The lack of balanced advice and support caused significant frustration and anxiety to an already difficult situation as I was ordered to sell due to a difficult divorce. I have enclosed an unprofessional email from the Sales Progressor & Administrator that caused me great stress. So much stress I called and was told the buyers had arranged for a sofa to be delivered and internet to be installed. I was threaded the buyers would pullout if I didn't agree to move with less than one week notice. The whole situation became so stressful I had to contact my solicitor, causing extra costs to myself, inform Colliers no date would be made till an exchange of contracts document was agreed between both parties.
1/5
TrustpilotIt is so bad they keep telling false…
It is so bad they keep telling false things about people which they never did.
1/5
TrustpilotI was assaulted at one of their facilities
I was assaulted at one of their properties. My car had been t boned in their parking lot. While dealing with all of this, two thugs jumped into my daughters car with three children inside and attempted to carjack her car with the kids inside! They put their hands on my grand daughter and stole her iPad right from her hands, she is 7! When I attempted to contact the management, I reach John Jensen from San Francisco and he never even allowed me to tell him what I wanted before hanging up on me! Rude, uncaring, and their facility in San Pablo is dangerous and there is no security!
1/5
Trustpilotdisappointed in building service
As one of the CEO tenants in this XYZ building, I feel it is important to express my concerns regarding the changes in management. Since the new management company was appointed, I've noted a significant decline in the quality of building management.
1/5
TrustpilotDoing work at 1am
Doing work that is on a roller gate for a car park so loud for last few nights including mechanical loud tools. I assume so the customers won’t get disturbed during the day but it’s okay for surrounding people who are trying to sleep at 1am to be disturbed
2/5
TrustpilotNever called me back
Never called me back. I found that to be unprofessional. Why tell people you can help them but not let them know if they don't wish to proceed with it but instead tell you they'll call you back and never do. They don't make a good impression if they are to sell your property in the future.
1/5
TrustpilotNick and Sam at the Birmingham branch…
Nick and Sam at the Birmingham branch are absolute JOKES. They have no knowledge of doing business. We applied for buy a property, we could only talk once and after that they did not answer the phone, messages or emails. We contacted their manager to complain about these people, but she has same behaviour. Because of this people we missed the property, i don't think this branch has any intention of selling property or doing business.
1/5
TrustpilotPathetic and border line criminal.
Logged a call with them about an issue. 1 month later no reply. Called them and was put on a que. 2 mins later the call was cut off.
1/5
TrustpilotTerrible experience with Colliers on…
Terrible experience with Colliers on multiple occasions. Horrible communication, dishonest, unreliable, unprofessional, malpractices and unlawfully deducting money from your warranty. Do not trust them!
1/5
GoogleDisappointed is an understatment they manage the trading estate we are on emails constantly ignored, phones never picked up and 3 months and still trying to get some basic replies from them after moving into the unit.
1/5
TrustpilotColliers International - useless
Colliers "property manages" for my home owners association. Their level of total incompetence and utter contempt for their customers is unbelievable. They provide managers with NO experience and charge ridiculous fees. How a company like this can stay in business is incomprehensible to me. Colliers employment reviews say they are a good place to work. I can certainly see that since their employees appear to do no work at all!
4/5
TrustpilotImproved Experience Over Time
11/13/23 UPDATE: I'm changing my review to four stars (up from 1 star originally). It appears the problem with the flies was due to reliance on Orkin, who did not address the problem adequately. They hired a new company, Sprague Pest Control, today, who came out and addressed the fly problem. I appreciate the Colliers tried a different company in an attempt to resolve the issue for us.
1/5
Trustpilot4 weeks - no one has got back to me
Enquired 4 weeks ago online.
1/5
TrustpilotThe worst realestate agent by far
The worst realestate agent by far. Put the rent up during lock down whilst my partner and I (working in beauty & hospitality) weren’t able to work and had a baby. Took weeks to get people out to fix things. Tried to charge us to pressure wash the courtyard ground/walls after moving out when it wasn’t done for us prior to moving in. Took over a month to get our bond back, we had to lodge it ourselves through the rental board. Colliers STILL owe us a credit and it’s been over two months and they’re not responding to our emails/calls. Pathetic company.
1/5
TrustpilotI have been phoning this company and…
I have been phoning this company and keep being brushed of just what to speak to someone but keep being told I will get some to phone you back still waiting
1/5
GoogleOn 22.10.20 we submitted our invoice for translation services for the MIZAL project in Germany to Colliers’s project manager David K. In the meantime we have sent various payment reminders and payment requests to this project manager as well as mails to the management of Colliers in UK and Germany. In spite of various promises we have not been paid by Colliers to date. We are now forced to bring this case to the court.
1/5
TrustpilotLandlords beware
Had to to contact them 3 times regarding a property which has lay empty for 4 years. Eventually told me by email it is under offer so wasted 3 weeks for no reason. Poor landlord probably assumes there is no interest in the property over these years. Awful service. Read the reviews Colliers, sort yourselves out !
1/5
GoogleDreadful. they never answer their phones. Never reply to messages. They manage accounts for other companies where bills go unpaid and as a result damages the reputation of the companies they manage. Yet again we are taking legal action that could have been avoided by a conversation
1/5
GoogleColliers / nile management treat their suppliers appallingly / bullying. Asked us to tender, we arrived minutes late, cancelled the meeting, left an awful and largely untrue google review.
1/5
TrustpilotThis company has bullied and lied
Absolute jokers, so unprofessional, have no idea what they are doing!! Untrained and aggressiveNo wonder their employees rate them 1star!!🚩
5/5
TrustpilotI'm an end user for the industrial…
I'm an end user for the industrial space I own and colliers helped me get what I needed and when I needed it.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Colliers International Property Consultants Limited's London office has 57 reviews across two platforms: 21 on Google, 36 on Trustpilot (across the whole business).
Colliers International Property Consultants Limited London is rated 2.2 out of 5 across all 57 reviews, and 3.6 out of 5 on Google from 21 reviews.
Colliers International Property Consultants Limited London, 95 Wigmore Street, London, W1U 1FF.
