5/5
GoogleMahid was very helpful and communicates very well.
Trusted Agent profile · London
City and Urban London reviews
★★★★★
56 reviews across 2 platforms
25 Phipp Street, London, EC2A 4NP
City and Urban's office in London, at 25 Phipp Street, is rated 4.3 out of 5 across 56 reviews on two platforms, including 53 Google reviews rated 4.5.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleI can't speak highly enough of City & Urban. I initially rented my place from Mahid and John has managed it since, to an exceptional standard. Any issues I've had have been promptly dealt with. They're extremely reliable and responsive. I would highly recommend to any potential renter or landlord.
5/5
GoogleVery professional and nice. Philip was friendly and helpful throughout the whole letting process.
5/5
GoogleBrilliant agency. After years of rubbish estate agents we are so glad to be with City and Urban. John our property manager is amazing- both during the moving in process and since we’ve been here he has always been professional and more importantly friendly- he’s made us feel like people not customers. He is truly an asset to the team. Highly recommend them!
5/5
GoogleJohn & the team at City & Urban are really friendly and responsive. We've had a few issues with our flat, as is normal, and they've dealt with all of them within a couple of days at most. Very happy with the service!
5/5
GoogleI couldn't recommend this agency more! Easy to deal with, professional 100%! Every agency should work like City & Urban Shoreditch. Especially massive "THANKS" goes to Mahid. He was more than helpful 😊 …
5/5
GoogleSuper professional service from start to finish. Response times always exceptionally fast and easy to get a hold of with any issues. Would highly recommend to both tenants and landlords.
1/5
GoogleCon: - Late for viewing appointment - Lots of typos in all correspondence - Took over £3k off me and then gave the flat to someone else - Overall unprofessional Pro: - Did give me my money back, which, at that point, came almost as a surprise
5/5
GoogleReally good service. Had the pleasure of speaking to Maheed today. He took his time to awnser all of my queries and was very professional. Would highly recommend.
5/5
GoogleThey've been very helpful with my check out experience and have been quite lovely throughout. I can say even after the very initial little inconveniences I've had with the flat they have behaved very professionally and in a trustworthy manner.
4/5
GoogleCity & Urban is a nice Estate Agents, I visited briefly to enquire about properties and renting. The staff are friendly and are happy to advise you what you need to think about prior to going ahead with any big decisions.
5/5
GoogleProfessional and trustworthy team; very attentive to any issues and they have been proactive in their communication
5/5
GoogleA very cool bar with the most delicious wines and beers.
4/5
GoogleExcellent agency and a great team. Very professional and responsive to my requirements. Smooth process and would highly recommend them.PositiveResponsiveness, Quality, Professionalism
1/5
GoogleI don’t know how you hire “professional” agents like Philip. He was so rude we decided not to deal with this agency anymore.
5/5
GoogleVery cool bar, the most delicious wines and beers
5/5
Googlegreat service and nice peoplePositiveResponsiveness, Quality, Professionalism
5/5
GoogleExcellent service by Mahid, highly recommended.
5/5
GoogleExcellent service. Very professional and always responsive. Would definitely recommend!PositiveResponsiveness, Professionalism, Value
5/5
GoogleGood honest Agents with excellent customer service. I have used City and Urban (Shoreditch Office for almost 10 years now.
5/5
GoogleGreat estate agent, using the latest tech to promote homes for sale and great customer service :)
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
