Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 1/5
YellWaste of Time - Unprofessional at best
Terrible company, would strongly recommend avoiding at all costs no matter the quality of the property advertised. It is more than likely that it doesn't exist! No internal coordination and total time wasters.
RalphL-10 · 26 November 2018
★★★★★ 5/5
TrustpilotKin is helpfut
Rating only, no written review.
孙琪 · 30 May 2026
Agent replied · 6 June 2026
Thank you for your review, glad to hear kin could help you.
★★★★★ 5/5
TrustpilotDainik
Mark · 29 May 2026
Agent replied · 6 June 2026
Thank you for your review, glad to hear Dainik could help you.
★★★★★ 5/5
TrustpilotAlaster provided great service
Alaster provided great service! Very friendly, always on top of things and quick to respond to any queries.
Jorge · 15 June 2022
★★★★★ 1/5
GoogleThe WORST company which I EVER choose in my whole life!!! No reply, no answer, no solution... What shall I say? At least they are expensive! Worst communication and costumer service ever!
John · 13 June 2017
★★★★★ 1/5
YellOpenly lie on their property details
Send details of a property to me that was not something they actually had to sell, admitted on the phone they do this to get call backs, so they can up-sell you.
JamesU-10 · 3 March 2017
★★★★★ 5/5
TrustpilotLouis Merritt of South Property Management
Louis Merritt (South Property Management) has helped to recover more than what we anticipated from the tenant and is responding quickly to our queries.
Jeanny · 19 November 2020
★★★★★ 5/5
GoogleThe experience has been very nice. The agents are very friendly, highly informative and ensured the on boarding of the tenancy was done professionally to our satisfaction
Anil · 27 August 2019
★★★★★ 5/5
TrustpilotXin Has been very helpful and efficient…
Xin Has been very helpful and efficient with all the issues I presented him.
Simo · 23 June 2022
★★★★★ 5/5
Trustpilotproperty management
Catarina and the entire team are excellent in managing my property, and are very quick whenever troubleshooting is required
E · 24 September 2021
★★★★★ 5/5
GoogleThe experience has been very nice. The agents are very friendly, highly informative and ensured the on boarding of the tenancy was done professionally to our satisfaction
Anil · 13 June 2019
★★★★★ 5/5
TrustpilotHappy with the quick service provided…
Happy with the quick service provided from Louis, very helpful to sort the problem I was having at home
Marta · 10 June 2021
★★★★★ 5/5
TrustpilotMylene replies really quickly and gave…
Mylene replies really quickly and gave good advice whenever I had any problems. Thankyou!
FL · 19 February 2022
★★★★★ 1/5
GoogleAdverts for places that aren't available just to get your details. Reposted frequently on multiple sites. Don't waste your time on them.
Adrian · 12 June 2020
★★★★★ 1/5
YellPlease read all the reviews!
Avoid this company like the plague. You will have to take them to court to receive your deposit back.Please do not ignore the negative reviews.
LukeS-250 · 30 October 2018
★★★★★ 5/5
TrustpilotGood service from Amruta Satia.
Rating only, no written review.
Him · 25 February 2026
★★★★★ 5/5
TrustpilotMurat Colak and “East Property…
Murat Colak and “East Property Management” were very helpful to solve our maintenance issues.
Gregory · 15 December 2021
★★★★★ 1/5
YellRUN!!!
Avoid! Horrible ! They wil keep your deposit then you will have to take them to court!Hiddden fees everywhere!!!!This agencies should close down !!!
MantasK-3 · 1 June 2018
★★★★★ 1/5
YellPLEASE STAY AWAY FROM THEM
unprofessional, rude and lazy ... I have no idea how this letting agent is still on the market .. probably the worst agent in London
AlessandroB-2 · 4 July 2016
★★★★★ 1/5
YellTERRIBLE!
Most incompetent staff. Once you pay your deposit, expect to make at least 5 calls for them to even acknowledge an issue. NEVER AGAIN!
AnkitJ-1 · 22 March 2017
★★★★★ 5/5
GoogleLisa Tang helped me get the property I wanted very quickly and efficiently! Excellent customer service, very happy with her dealings!
Lee · 13 June 2019
★★★★★ 5/5
TrustpilotThanks Amruta
Rating only, no written review.
Amine · 21 January 2026
★★★★★ 5/5
GoogleThanks for help ! Only aldgate office is really unprofessional !!
Dlugi · 12 June 2021
★★★★★ 5/5
GoogleGreat experience with Martin who was pro-active and efficient. Cheers.PositiveResponsiveness, Professionalism
Sacha · 12 June 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.