Trusted Agent profile · London

Chancellors London reviews

4.6

★★★★★ Excellent

28 reviews across 1 platform

42, Totteridge Lane, London, N20 9QJ

Chancellors's office in London, at 42, is rated 4.6 out of 5 across 28 reviews on 1 platform, including 28 Google reviews rated 4.6.

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4.6 / 5

28

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I recently had the pleasure of working with Sahand at Chancellors Estate Agency, and I have to say, the experience was exceptional. From start to finish, Sahand was incredibly knowledgeable, professional, and helpful throughout the process of finding my dream home. What impressed me the most was Sahand's dedication to understanding my specific needs and preferences. He took the time to really listen to what I was looking for and worked tirelessly to find properties that met those criteria. His communication was always clear, prompt, and friendly, and I felt like I was in good hands every step of the way. Overall, I highly recommend working with Sahand and the team at Chancellors Estate Agency. They are truly committed to providing exceptional customer service and going above and beyond to help their clients find their perfect home. Thank you, Sahand, for making this experience so enjoyable and stress-free!

The · 14 April 2024

Agent replied · 12 June 2024

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Working with Sahand has been an absolute pleasure! His expertise, professionalism, and dedication to finding the perfect property were outstanding. Sahand went above and beyond to ensure a seamless and stress-free experience throughout the entire process. His knowledge of the market, attention to detail, and genuine care for his clients truly set him apart. Thanks to his guidance and support, I found my dream home swiftly and effortlessly. I highly recommend Sahand to anyone seeking an exceptional and reliable estate agent. Thank you for your incredible service and for making my home-buying journey an absolute delight!

Arya · 14 April 2024

Agent replied · 12 June 2024

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

We sold our flat through Chancellor's and the service was exceptional. Both Oliver and Sahand were friendly, approachable and professional and did a great job in selling our flat. The communication was excellent and they were very helpful throughout the process. Would highly recommend.

Adam · 14 April 2024

Agent replied · 12 June 2024

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Throughout the whole process of buying a new house, I spoke to countless estate agencies, so when I came across Oliver at Chancellors, I knew he was an absolute gem! He patiently listened to what I was looking for ( I found it wasn’t very often that an agent actually listens), built a rapport, suggested a relevant property that ticked my boxes and I loved straightaway. He also supported both my side and the vendor’s side through the whole process… with patience, kindness and professionalism! Exactly who you need on your side in one of the most stressful periods of your life!

Aleks · 16 September 2024

Agent replied · 23 October 2024

Dear Aleks Dimitrova, Thank you so much for your wonderful 5-star review! We are thrilled to hear about your positive experience with Oliver at Chancellors - Totteridge Estate Agents. It’s our mission to provide exceptional service, and we’re glad to know that Oliver was able to listen to your needs, build a rapport, and find you a property that you love. Your acknowledgment of his patience, kindness, and professionalism means a lot to us. We understand that buying a home can be one of the most stressful experiences in life, and it's our goal to make the process as smooth as possible for our clients. Thank you for choosing us, and we wish you all the best in your new home! If you ever need assistance in the future, please don’t hesitate to reach out! Warm regards, Chancellors - Totteridge Estate Agents

5/5

Google

Everything has been perfect from start to finish. Sahand has been a joy to work with and has provided me with first class service. If you’re looking for a property, chancellors is the place to go!

Sam · 14 April 2024

Agent replied · 12 June 2024

Thank you for this wonderful review Sam. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

You will find nobody better than Oliver Virdee to sell your property. He is professional, knowledgeable, reliable, communicative and will do exactly what he tells you he will do. He will gather all the necessary information, market your property, keep you fully informed and execute every stage with precision, speed, tact and sensitivity to the situation. He does 'what it says on the tin'; what he promises, will be exactly what he does. He was a pleasure to deal with, he kept us on our toes with his attention to detail and high level of communication, keeping us fully informed at every stage. He was a pleasure to work with, we would have no hesitation to approach him again, should the need arise. Thank you most sincerely, Oliver, for everything.

Amanda · 14 April 2024

Agent replied · 12 June 2024

Hi Amanda, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

1/5

Google

Daylight robbery... I'm £80 out of pocket and have got nothing to show for it. It is Chancellors process to refer you to Lifetime Legal for an AML check before your offer is submitted. This consisted of: 1. 5 min call to run an experian check and take your card details. 2. ID check on the Credas app. I'm aware of this fee, but only after your offer is accepted (Purplebricks charges £60, but most estate agents will not charge the buyer a penny). My offer was rejected and therefore I have lost £80 for a check that costs less than £15 when done by a solicitor. I'm now checking with each estate agent whether they have these fees in place as I cannot fall in love with a property and pay £80 to submit an offer each time and be £100s out of pocket - it's ridiculous. No problem with the people that work there. Just with whoever decided to pass on the AML fee to the buyer and profit from it.

Merry · 14 April 2024

Agent replied · 12 June 2024

Sorry for misunderstanding that has been caused, we will be reviewing closely with our team to avoid any confusion moving forward. We are pleased to confirm that our records do confirm the offer was formally confirmed and communicated to the seller in advance of the AML process starting. Many thanks

5/5

Google

I recently just sold a property via Daania and Oliver. They are really a dream team. I went to two other estate agents and had the worst experience, limited viewings, inconsistent and limited feedback. And then I went to Chancellors. Everything changed for the better, Oliver was in touch on a regular basis, actively searching for potential buyers and providing feedback on viewings and guiding sale strategy, it was great. I just felt just ease working with Oliver and he’s just a good guy all round. Daania got the actual sale and she was easy to approach and available when I needed to speak to her, she’s very personable and easy to get on with. I also went for a recommended solicitor via Chancellors and they did a decent job. Great job Oliver and Daania! I also went through Chancellors

J · 13 June 2022

1/5

Google

I really do not recommend anybody use these estate agents, especially for sales- but also for rent. They are not helpful, completely abdicate their responsibilities and I completely regret ever doing a sale with them - I wish I had never got involved with them and advise everyone to stay away.

Nina · 16 October 2024

Agent replied · 23 October 2024

Thank you for letting us know about this Nina, we are sorry to hear that you are currently frustrated with our service. So that we can look into resolving this for you please contact us at directors@chancellors.co.uk. Thank you.

5/5

Google

Matthew and Liam at A&R have been absolutely brilliant in helping us to sell our house. Their professionalism and attention to detail were second to none. I was kept informed at all stages of the process of selling our house and their advice and good humour cannot be faulted. We felt very supported and well represented as we went through the emotional process of selling the family home. Phone calls were always returned promptly and if any negotiation had to undertaken, they were both straight on to it - we never had to chase any aspect of selling the house. I thoroughly recommend A&R, and in particular Matthew and Liam, to any potential sellers out there. Thank you both for all your hard work!

Cath · 15 June 2015

5/5

Google

We came across Anscombes when we went to view a house they were marketing which we really liked. We then put our house on the market through them the following week at a competitive commission rate. We had great photos done and viewings were arranged really quickly. From putting our house on the market at beginning of Feb, to finding a buyer, losing a buyer, finding another buyer, and then moving into our new house at end of July, 6 months start to finish was pretty good going I think. Liam and Matthew were very professional, approachable and responsive. They also encouraged us to deal direct with our buyer on a sticking point with their solicitor. This ended with things being resolved very quickly and I would encourage others to have direct contact between themselves rather than relying completely on solicitors. Despite a few minor hiccups, looking back the process was really very straightforward. I would use Anscombes in the future and recommend them to others.

LouPry · 15 June 2015

5/5

Google

Liam Evans of Anscombes is in our eyes what every estate agent should aspire to be like. From the moment we met him his positive and calm energy rubbed off and quickly took away the stresses of looking for our dream home. Liam made our journey a pleasant one ensuring that all the information we needed was at hand and he was not pushy (unlike many agents we have dealt with), he let us take our time looking around the property, we didn't feel under pressure at all. Throughout the process Liam was on hand, if he wasn't available when we called, he called us back at his earliest convenience (which was never too long). He assisted with the vendor and with the solicitors and truly made buying our property a pleasurable and stress free experience. Liam, thank you ever so much and Anscombes should rest assured that they have a huge asset to their team. We will recommend Anscombes and Liam personally to anybody looking to purchase a property

Anastasios · 15 June 2015

5/5

Google

Liam Evans of Anscombes is in our eyes what every estate agent should aspire to be like. From the moment we met him his positive and calm energy rubbed off and quickly took away the stresses of looking for our dream home. Liam made our journey a pleasant one ensuring that all the information we needed was at hand and he was not pushy (unlike many agents we have dealt with), he let us take our time looking around the property, we didn't feel under pressure at all. Throughout the process Liam was on hand, if he wasn't available when we called, he called us back at his earliest convenience (which was never too long). He assisted with the vendor and with the solicitors and truly made buying our property a pleasurable and stress free experience. Liam, thank you ever so much and Anscombes should rest assured that they have a huge asset to their team. We will recommend Anscombes and Liam personally to anybody looking to purchase a property

Tas · 30 December 2014

1/5

Google

If I could I will give 0 stars. The worst agency in London. Leave people without water for weeks. Don't bother to call back. Keep saing that property menager it's on other phone when you try to solve your problem. Highly don't recommend.

Ewelina · 14 November 2024

Agent replied · 9 November 2024

Hello Ewelina, thank you for highlighting this, we will look into this for you right away. Please email us at directors@chancellors.co.ukso we can investigate further. Many thanks.

5/5

Google

We're now not able to move house at the present time (unfortunately) but wanted to thank Jake for being so helpful in our recent search. He showed us some great properties which would have been perfect for us if we'd been able to go ahead. When we can go forward we won't forget he went that extra mile!

Kay · 14 June 2018

5/5

Google

Recently worked with Francesca from Ringland in Whetstone on a property. She and the team were very responsive to calls, flexible with appointments and very professional. When it comes time to sell, they will be the first estate agent I pick the phone up to.

Greg · 14 June 2016

5/5

Google

Francesca was extremely helpful and responsive. The transaction wasn't the easiest but we got there in the end. Francesca helped speed things up and was in control of the whole sitution. I would definitely use them in the future.

June · 14 June 2017

5/5

Google

So pleased we chose Chancellors. Between Daania and Oliver, we couldn't have wished for a better team to help us at every stage of the process. Very grateful for all their hard work, quick responses and advice.

Clare · 13 June 2022

Agent replied · 12 June 2024

Thank you Clare for this wonderful review. We are so pleased that you had such a positive experience with us, and we will share this amazing feedback with the relevant teams.

5/5

Google

Oliver, Francesca and the team were fantastic at every stage of the sales process. Really friendly vibrant team who went the extra mile to ensure the sale of our property went smoothly. I would highly recommend!

Sting · 14 June 2016

5/5

Google

Both Jake and Ollie were looking after my property search and i would be happy to recommend them. A breath of fresh air. Both seemed to genuinely have my best interests at heart.

Claudio · 14 June 2018

5/5

Google

Dealing with Roberto who has been very helpful. I would recommend him to anyone looking to buy or sell as he is very professional and has excellent local knowledge.

Karimbo · 14 June 2019

5/5

Google

Oliver and Francesca worked really hard and showed great commitment to the sale of our property. We were very happy with the service provided.

Mr · 14 June 2018

5/5

Google

Oliver is the best!

David · 14 June 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Chancellors's Google reviews

Questions about Chancellors London

How many reviews does Chancellors London have?

Chancellors's London office has 28 reviews across 1 platform: 28 on Google.

What is Chancellors London's rating?

Chancellors London is rated 4.6 out of 5 across all 28 reviews, and 4.6 out of 5 on Google from 28 reviews.

Where is Chancellors's London office?

Chancellors London, 42, Totteridge Lane, London, N20 9QJ.

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