5/5
TrustpilotI would like to give a special mention…
I would like to give a special mention to Jessica at CBRE, who has been exceptional throughout our recent property search.
Trusted Agent profile
CBRE Industrial reviews
★★★★★
31 reviews across 2 platforms
St Martin's Court, 10 Paternoster Row, London EC4M 7HP
CBRE Industrial's London office at St Martin's Court is rated 1.6 out of 5 across 31 reviews on two platforms, including 7 Google reviews rated 2.7. The 24 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotVan driving idiot bully
Judging by all the awful 1 star reviews on line about CBRE then this companies culture was well represented today by the dangerous driving by the arrogant Moron driving the Ford Transit registration BK75NXV that tail gated within 1 metre of my rear bumper today at 70mph northbound on the packed M5 near Gloucester. He was so close I couldn't even see behind to move left even though indicating that I wanted to out of this fools way. Only have a forward facing dashcam although noted the event and logged with Gloucs police earlier. This bully pushed everyone out of his way in the third overtaking lane for miles whilst driving well in excess of tge speed limit. This CBRE outfit whoever they are clearly have no employee professional driver standards or procedures.
1/5
TrustpilotNot paid and very bad management airbus chester
Airbus is great but it's a shame you have 3rd party company's on site that dont pay their staff properly. CBRE you have 30 night staff not paid properly. Shameful!!! shift allowance, sick pay, holidays, service years, when staff leave and dont get replaced, your supervisors are on the same money as the cleaning team, lone working on jigs, unbelievable. The main person is Martin the soft service manager for cbra he lies to all the staff and treats people like rubbish No support, training, and some of the others mansgers too but I'll put that into the email I'm sending to the main person at airbus. I no that I have put this review on airbus indeed but this company is employed by airbus to deliver a service and must take some responsibility and understanding what's going on. CBRE don't have a clue and hope someone takes notice from airbus and looks into this. Start by speaking to the night team that are treated so bad it's an understatement.
1/5
TrustpilotVerbal harassment
I was subjected to verbal abuse and harassment from a contracted worker in front of customers.I reported the incident to the area manager and it's been 3 weeks of waiting;no communication,no apology or action has taken.
1/5
TrustpilotCBRE commercial contract staff unprofessional
If I could give zero stars I would!. I have had the displeasure of speaking to 4/5 different staff members of CBRE commercial in the past 2 weeks and I have never experienced such rudeness and lack of professionalism. I don’t know where they find the staff that seem to think it’s okay to conduct business like this.
2/5
GoogleThe tenancy deal went through quickly enough, but the year-long collaboration was complicated by slow communication and ignorance of flat`s conduct. To add things up, the deposit wasn`t returned for a month and a half after the end of the tenancy !
1/5
Trustpilotnothing but a cowboy company recently…
nothing but a cowboy company recently where I work they replaced the speed humps but the contractors they used where so dumb.they replaced the first one as you drive in but the second one they decided to leave till last there was two big holes which my car hit being 4am in the morning I couldn't see them now my car is ruined.even if email there head office and get a reply the people who work there are halfwits that's putting it mildly absolute cowboys the lot of them .
1/5
TrustpilotDelays, etc etc
Delays, wrong parts, wrong information, cost to our finish a project considerable.
1/5
TrustpilotAbsolute scum company who lie to staff…
Absolute scum company who lie to staff and bully apprentices.
1/5
TrustpilotTHEY STOLE MY HOLDING DEPOSIT
They stole my holding deposit only because i didn’t want to use open banking which is completely my choice whether i would like to use it or not. Although had choices of using open banking or uploading documents my reference was failed. Real estate agent told me that “we can’t refund your deposit back because landlord spent for the repairs of the flat” which doesn’t make sense as he spent for his flat,not for me. Legally they have to refund my deposit when referencing is failed they didn’t refund my deposit. Stay away!
1/5
TrustpilotThis company is the worst company I…
This company is the worst company I have ever dealt with.
1/5
TrustpilotIm a driving instructor whos out with…
Im a driving instructor whos out with my learners, i was in a little industrial estate in stockton in tees, a little village called sedgefield when all of a sudden a male driving a CBRE van came so quick towards us my learner had to steer out the way, humping the curb.. a male in his 30s- 40s with a male passenger.
1/5
TrustpilotDeliberately aggressive driver
An employee at this company deliberately drove his van into the side of my car in an act of aggression. Neither myself, nor the police have been able to get a response from the company. They are wilfully ignorant and obviously condone and support poor behaviour from their drivers! Avoid this company however possible!!
1/5
TrustpilotWhitney Beatson from CBRE
Whitney Beatson from CBRE - absolute disgrace to the company in my view. Unprofessional, does not reply to e-mails, in breach of tenancy agreement by withholding my deposit for almost 3 months now without any reason. And even asked me to remove my honest earlier review!
1/5
TrustpilotNever work with Cbre for rental lettings residential
It appears I’m unable to leave less than one star. Are used CBRE as my agents to rent an apartment in the City of London and they failed on every single count. I was left in darkness for three days with my five year old and they thought I would be okay to wait nearly 2 weeks to get the lighting fixed. They then messed up and hold onto my rental deposit of ~ £3.7k for two months.
1/5
TrustpilotYou would expect your agents not to…
You would expect your agents not to ghost you. Perhaps my standards are too high.
1/5
GoogleGod knows how CBRE recruit useless and incompetent cowboys FCs specially in the heart of financial district. For the attention of 50FR management or regional director cbre you need to take action or it is going to effect the team and cbre an investigation should be in place, I hope this will be looked into.
5/5
TrustpilotTrying to buy a commercial property…
Very helpful after i left a review
1/5
TrustpilotCommercial real estate leisure stole my money
The commercial real estate leisure team are headed up by someone who took my money and did literally nothing and then lied. I had to take them to court and won my case and only then did I recover my money.
1/5
TrustpilotWorked for cbre for 6 years.
1/5
TrustpilotPeople who don’t listen
I have found CBRE to be highly manipulative and inhumane. They have not only been aggressive in stance but very much out for their own gain.
1/5
GoogleThey definitely do not answer your questions and do not return your calls.
5/5
GoogleI had a very pleasant experience working with CBRE. The teams are consistently finding solutions and by far the market leader in all things property.
1/5
TrustpilotThe worst property management company
If you are renting and CBRE will become your property manager, think twice!!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about CBRE Industrial
How many reviews does CBRE Industrial have?
CBRE Industrial's London office has 31 reviews across two platforms: 7 on Google, 24 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is CBRE Industrial's rating?
CBRE Industrial is rated 1.6 out of 5 across all 31 reviews, and 2.7 out of 5 on Google from 7 reviews, checked 9 October 2026.
Where is CBRE Industrial's London office?
CBRE Industrial, St Martin's Court, 10 Paternoster Row, London EC4M 7HP.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.