Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotA huge & expensive mistake to have trusted BestGapp.
Very sadly, I entrusted Michael Bennett of BestGapp with the letting of my property. A security key was given to an un-Named tenant whose background had never been checked, and who appears to have lived at my property in addition to the Named tenant. I discovered my property was seriously dilapidated after only 3mths when I initiated the Q1 inspection that Michael had failed to. After refusing to either act in or represent my interests at all, I was obliged to fire BestGapp. Tenant left, but - yet again in breach of the AST and apparently on the advice of Michael - failed to professionally clean the property, having also taken belongings of the property. BestGapp have held a lien over the deposit that I paid to register at the DPS and have refused to allow the DPS to adjudicate, which I believe to be illegal. A hugely stressful, distressing and time-consuming experience that BestGapp have ensured through their unpleasant conduct cannot be resolved amicably.
Maribel · 13 July 2022
★★★★★ 5/5
GoogleFaced with the need to enter the legal minefield of leasehold enfranchisement and to let out my property, I appointed Best Gapp to handle both issues. Alistair Boscawen at Best Gapp gave me impeccable advice and guided me through the process of leasehold enfranchisement before taking over the task of finding me a good tenant and managing the home I hope to return to in the not too distant future. Thank you, Alistair.
Simon · 17 April 2015
★★★★★ 5/5
GoogleCourtney Manton, the owner of Best Gapp negotiated the enfranchisement for my house in Belgravia and did a fantastic job. The agency then went on to sell my house and got a fantastic price. I would recommend them to any one.
Andrew · 17 April 2013
★★★★★ 5/5
GoogleExcellent service from courteous and professional staff which made our house purchase as stress-free as possible.
Lalage · 15 April 2020
★★★★★ 5/5
GoogleOne of the best estate agency in London
Hiteishee · 16 April 2017
★★★★★ 5/5
GoogleRating only, no written review.
Joanna · 15 April 2021
★★★★★ 5/5
GoogleRating only, no written review.
JCMARBLE · 15 April 2020
Agent replied · 24 October 2024
Dear Jose,
Thank you very much for you recent rating of Best Gapp. We are extremely grateful.
Kind regards
Giles Cook
Head of Residential Agency
★★★★★ 5/5
FacebookRating only, no written review.
Giles · 3 May 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
