5/5
TrustpilotBerkeley Homes do it right
Berkeley Homes really helped us to settle in quickly and to start really enjoying our new property in its perfect location
Trusted Agent profile · London
Berkeley Homes North East London Ltd London reviews
★★★★★
766 reviews across 2 platforms
South Quay Plaza, Canary Wharf, London, E14 9SH
Part of Berkeley Homes North East London Ltd, see every office.
Berkeley Homes North East London Ltd's office in London, at South Quay Plaza, is rated 3.9 out of 5 across 766 reviews on two platforms, including 265 Google reviews rated 4.2.
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Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGreat sales and especially aftercare…
Great sales and especially aftercare team! Sarah C - thank you very much for your professional and outstanding customer service received! 5 Stars!!! ⭐️⭐️⭐️⭐️⭐️
5/5
TrustpilotAn outstanding level of customer service for a reputable developer.
The post sale and customer service teams were great. They were extremely responsive, friendly and helpful.
5/5
TrustpilotI’m satisfied with the process of buy…
I’m satisfied with the process of buy an apartment from Berkeley Group, especially for Debbi’s efficient communications and support. Thanks!
5/5
TrustpilotTake good care of customers’ need and…
Take good care of customers’ need and feeling, while at the same time providing professional and efficient service.
5/5
TrustpilotAlways keep me updated during the…
Always keep me updated during the purchasing process, quite impressed by that.
1/5
TrustpilotDO NOT BUY
DO NOT BUY, they produce dangerous homes, just Google Worcester Park Fire. They are not taking any responsibility for their shoddy work. Please trust us
5/5
TrustpilotWonderful experience
Berkeley has excellent customer service team.Sarah and Hannah are very helpful and professional. I really appreciate it. Highly recommended.
5/5
TrustpilotGreat customer service
Great customer service, very helpful and quick to answer any questions. Bought new build off plan, home was perfect on arrival.
2/5
GoogleWork in progress but very judgemental staff. Try and enter this place eith clothes that don't fit there expectations they talk down at you.
5/5
TrustpilotQuality Developer
We had a great overall experience with buying our first home with the Berkeley Group. Quality developer with high standards for both their product and service.
5/5
TrustpilotGreat team work
Great team workGreat service Great costumer serviceEveryone is very nice and prompt to help
1/5
TrustpilotLots of corners cut in system…
Lots of corners cut in system engineering leading to pre-mature boiler failures. Improper installation. Recommend independent review if engineering before purchase.
5/5
TrustpilotExcellent investment experience from…
Excellent investment experience from Berkeley Group, a good sense of quality and security of the property, world class standard of property development and customer services team.
5/5
TrustpilotI had a smooth legal and practical…
I had a smooth legal and practical completion and handover with the professional, kind and responsive assistance of Berkeley’s people.
5/5
TrustpilotSmooth and attentive all the way…
Smooth and attentive all the way through the process. Top marks to all Berkley colleagues 👏
5/5
TrustpilotReview
Yes, it is very good. The sale team is very helpful.
5/5
TrustpilotGenerally it’s quite good purchase…
Generally it’s quite good purchase experience about all the staff and especially sales manager Kai.
5/5
TrustpilotGood design and excellent customer…
Good design and excellent customer services which made me satisfied as an international buyer.
1/5
TrustpilotBunch of cowboys
Bunch of cowboys. Sales driven culture driven by misleading customers and blatant lying. Zero customer focus. I’m pretty surprised they are allowed to operate in this manner.
3/5
GoogleA bit confusing as it is difficult to find the way to your desired place inside the south quay square. As you can't find the signs to guide you.
5/5
GoogleBeautiful building with great common space and gardens although the layout of the flats is not ideal and no private balconies
5/5
GoogleVery nice neighborhood, quite hype, super clean and very well maintained with nice restaurants and thank you, very close to the center of London, I recommend.
5/5
TrustpilotRating my questionnaire experience
Rating my questionnaire experience Swift questionnaire giving me space and time to give honest feedback.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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