Trusted Agent profile · London
★★★★★
449 reviews across 2 platforms
Unit 1, 1B Fountain Park Way, White City Living, London, W12 7NP
Benham and Reeves White City's office in London, at Unit 1, is rated 4.6 out of 5 across 449 reviews on two platforms, including 27 Google reviews rated 5.0.
Tell us what you need and we'll put you in touch. Benham and Reeves White City hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent customer service
Excellent customer service! In early January I spotted an apartment for rent, it was exactly what I was looking for in terms of location, price, and everything else.
Hi David, thanks for sharing such kind feedback here for the service experience you've had renting a property with Rubel and Thuraya in our Kensington lettings team. We are thrilled to hear you've felt so well supported. Thanks for your custom. - Ruth, B&R
5/5
TrustpilotBuying property…
I was dealt by Mr Thomas Grossi.he was always very helpful and willing to assist and giviing up todate information without unnecessary delay.
Hi Abida, we are very pleased to hear you've benefited from Tom's property sales expertise and professionalism and are glad to hear you've had such a good service experience with Benham and Reeves, thank you for your custom. - Ruth, B&R
5/5
TrustpilotI rarely post reviews
I rarely post reviews, and like most people, I only post when the service is excellent (or bad). I was AMAZED with the level of service and the extra mile, the entire team at the Surrey Quays branch, went to ensure a smooth move in the process last week and a follow-up call today asking if everything is working ok. A massive thanks to Maria, Kelechi and Xiang.
Thank you Nicky, we're really glad to see your five star rating shared here and to know you had a great service experience with our Surrey Quays letting and management teams. We appreciate it,- Emily, B&R
5/5
TrustpilotBuyer- great service
I bought a property that was marketed by B&R. Very happy with the service provided and the support throughout the purchase process. Many thanks especially to Roman Salehi!
Hi Alexis, its great to hear such lovely feedback here for the service you've had from Roman in our London sales team. We are really glad to hear you've benefited from his expertise and that you've felt well supported throughout the property purchase process. Thanks for your custom. - Ruth, B&R
5/5
GoogleDealt with Zak, couldn't have been any more helpful from start to finish.
Hi Conor, we are thrilled to hear you are having such a great experience with our White City lettings team. Di and Zakreally appreciate your kind acknowledgement of their helpfulness. Thanks for your custom. - Emily, B&R
5/5
TrustpilotQuick service and quick to respond and…
Quick service and quick to respond and quick to reolve a problem
Thanks Gerard, we're glad we've been responsive and quick in our service back to you. Thanks for sharing a five star rating here, its appreciated. - Ruth, B&R
5/5
TrustpilotThe Benham and Reeves team and Danish…
The Benham and Reeves team and Danish have been an excellent and professional group to work with. They are consistently prompt in responses and always make themselves available to respond to any concerns.
Hi Javad, thank you for your highly positive feedback for the service you've had from our Woolwich lettings team, we are glad to hear the service is consistent for you. Thanks for your continued custom. - Ruth, B&R
5/5
TrustpilotMany thanks to Abbas Efir!
Abbas Efir is my property manager and he has been doing a great job, he’s always very responsive and super kindThanks for all your help Abbas you’re the best!
Hi Giulia, thank you for sharing a five star rating here. We are thrilled to hear you are having such a great service experience from Abbas in our property management team. Thanks for your custom.- Ruth, B&R
5/5
Trustpilotimmense gratitude
I cannot begin to express my gratitude to Rahim for his support, help, guidance, empathy and compassion in anabling us to find the best home. His support went above and beyond a transaction and he was there every step of the way, no question was a silly one and no request was a big deal, this enabled a calm, peaceful and successful process and move in and we can’t be grateful enough. He was most professional and extremely kind. Thank you so much.
Hi Munira, its great to hear you've had such a great lettings experience from Benham and Reeves and that Rahim went the extra mile. We're glad you've benefited from his expertise and professionalism. Thanks for your custom.- Ruth, B&R
5/5
TrustpilotYoshi Tsuji and his team are great to…
Yoshi Tsuji and his team are great to work with. Always provide high quality support and introduce professional clients to us. It has been a pleasant experience working with Yoshi.
Thank you very much for sharing a five star rating here and for telling us about your service experience with Mr Tsuji, our Japan Desk Manager. We are very glad you have had such a good experience and found the lettings process to be professional. Thank you for your custom.- Ruth, B&R
5/5
TrustpilotGreat Letting Agents
Benham & Reeves are great at what they do, the staff are efficient and friendly who made the whole process of getting new tenants easy, a pleasure to deal with them - particularly Rahim Velji who was our letting agent
Hi Toulous, we appreciate you sharing a five star rating and are very pleased to hear you've had a efficient and friendly service experience from Rahim and our Colindale lettings team. Thank you for your continued custom.- Ruth, B&R
5/5
TrustpilotBengam &Reeves ,very helpful and professional people
Bengam &Reeves is a very serious company! And very very helpful! Rubel is very friendly and he helped me with all I need to know and do . I recommend this company as they are very professional people
Hi Oana, its great to hear you've had such a positive experience with our lettings service in Kensington and we appreciate you recommending us, thank you for your custom.- Ruth, B&R
5/5
TrustpilotKyle and Veronica were really nice and…
Kyle and Veronica were really nice and supportive, they do provide us with useful information and we are happy with the great living experience.
Hi Jiahui, we're pleased to hear you've had such a positive renting experience with Benham and Reeves and are glad you've benefited from Kyle and Veronica's collective expertise. Thanks for your custom.- Ruth, B&R
5/5
TrustpilotMy experience with Francesca Moralis…
My experience with Francesca Moralis was outstanding. She was professional and responsive, swiftly securing reliable tenants for my property. The entire process was seamless and stress-free. I highly recommend her services.
Hi Munera, thank you very much for your lovely service feedback, we're pleased to hear you've had such a great experience as a landlord with Benham and Reeves. We appreciate your custom.- Ruth, B&R
5/5
Trustpilotimmense gratitude
I cannot begin to express my gratitude to Rahim for his support, help, guidance, empathy and compassion in anabling us to find the best home for myself and my daughter. His support went above and beyond a transaction and he was there every step of the way, nothing question was a sill one and no request was a big deal, this enabled a calm, peaceful and successful process and move in and we can’t be grateful enough. He was most professional and extremely kind. Thank you so much.
Hi Munira, its great to hear you've had such a great lettings experience from Benham and Reeves and that Rahim went the extra mile. We're glad you've benefited from his expertise and professionalism. Thanks for your custom.- Ruth, B&R
5/5
TrustpilotIvan and team are always very…
Ivan and team are always very professional and available when help is needed with our long term lets.I would have no hesitation in recommending them as letting agents.
Hi Lorraine, its great to hear you are finding the London lettings and property managment service provided by Ivan and the team professional and efficient. We are very grateful for this feedback and for you sharing a five star rating here. Thank you for your continued custom with us.- Ruth, B&R
5/5
TrustpilotFast and communicative in a scenario…
Fast and communicative in a scenario with lots of moving parts!
Hi Ro, its great to hear you've had a good service experience with Benham and Reeves. We are well used to working fast pace with lots of moving parts and are glad you've benefited from our expertise! Thanks for your custom. - Ruth, B&R
5/5
TrustpilotThank you Denisa for your excellent service!
We would like to thank Denisa for her high efficient service for the maintenance of the flat. We moved in since 2019, whenever needed, we always can get professional help in time. She and her team is the good reason to keep us renewing our lease year by year. We really appreciate it.Thank you Denisa!
Thank you very much for your very kind words about Denisa and our property management service. We are thrilled to hear you value the service, this is wonderful to hear.- Emily, B&R
5/5
TrustpilotMawaddah
I would like to thank Di who has been looking after us for the last few years as a tenant, i am always able to rely on him on every thing such understanding honest and straightforward and of course i cant forget to thank Jade as well many respect to both of you.
Thank you Mawaddah, its very kind of you to take the time to appreciate Di and Jade at our Hyde Park lettings branch. They are thrilled to see your lovely comment and five star rating.- Emily, B&R
1/5
TrustpilotShocking Practice
We had videos of a property and an offer accepted, put down the holding deposit as per requirements. Only to be told, the price had changed (by around 200pcm) and we didn’t have the flat.Incredibly poor service, should not have taken a deposit if this was the case. Then it took them over a week to return the greater than £400 deposit. Cowboy-esc structure to the company in this regard. Would avoid if you can.
Hi ML, we're very sorry for any inconvenience caused to you. The landlord decided not to proceed with the tenancy and it seems we fell short in getting your deposit returned as quickly as we would usually do. We will be looking into this in case of any learning on our part. - David M, B&R
5/5
TrustpilotExcellent Service
Many thanks to Rahim Velji and the team at Benham and Reeves for successfully letting my flat again. I have used Benham and Reeves for many years and have always received a very efficient and attentive service.
Hi David, thank you very much for leaving a five star rating here which Rahim and the lettings team are very glad to see. We also glad to hear that as a landlord with us for many years, you are still receiving high levels of service from us. We appreciate your custom.- Emily, B&R
5/5
TrustpilotEdelyn Reynolds was a pleasure to work…
Edelyn Reynolds was a pleasure to work with! She made the entire process very clear and straightforward, was extremely responsive, and came back to me on my queries in amazing time. I would highly recommend working with Edelyn and Benham & Reeves!
Hi David, thanks very much for your very kind words which encouraged Edelyn greatly. Its good to hear you've had such a good service experience and we are worthy of your five star rating. Thanks!- Emily, B&R
5/5
TrustpilotA good agency
The agents, Yoshi and Ivan, worked very hard to find the right tenants for our flat. They took care of everything and ensured smooth process.
5/5
TrustpilotThe process was handled professionally…
The process was handled professionally from start to finish and the tenant was obtained quickly. I would particularly like to thank Raj the manager of the Beaufort Park office.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Benham and Reeves White City hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
