Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. Tan Pham and Jeffrey Boateng have always give us very prompt response when we had any questions and our property hunting and shifting was very smooth.Would definitely recommend them!!
Sonal · 31 March 2022
Agent replied · 12 June 2024
Thank you Sonat, we really appreciate your five star rating and lovely feedback about our Canary Wharf lettings team. Jeff and Tan are very pleased to hear you've had a good service experience with us.- Emily, B&R
★★★★★ 5/5
TrustpilotGreat service
Great service. Always very quick to deal with any issues.
Maivand · 25 January 2024
Agent replied · 12 June 2024
Hi Maivand, we're pleased to see your five star rating here and glad to hear you're happy with the service. Thanks for your custom.- Emily, B&R
★★★★★ 5/5
TrustpilotWonderful experience
Wonderful experience!
Bryant · 25 June 2024
Agent replied · 24 August 2024
Hi, many thanks for leaving a five star rating here. We are very pleased to hear you've had a wonderful experience with the services we've provided. Thank you!- Ruth, B&R
★★★★★ 5/5
GoogleNice service at all times
Izzo · 27 March 2024
Agent replied · 21 June 2024
Thank you Izzo, great to hear we are consistently meeting your service expectations, thanks for sharing a five star rating here, we appreciate it.
- Ruth, B&R
★★★★★ 5/5
TrustpilotA great service and never have any…
A great service and never have any problems.
Richard · 19 January 2024
Agent replied · 12 June 2024
Thank you Richard, it's great to hear you're happy with the service and never have any problems. This is music to our ears! We appreciate your custom.- Emily, B&R
★★★★★ 5/5
TrustpilotWesley Ramsay has done a good job
Wesley Ramsay has done a good job. Many thanks for the wonderful service!
Sally · 22 September 2023
Agent replied · 12 June 2024
Thank you Sally, we appreciate you sharing a five star rating here for the service provided by Wesley at our Hammersmith lettings branch. - Emily, B&R
★★★★★ 5/5
TrustpilotSmooth process
Jomar has helped me throught it all since the day I arrived. He is a smart, helpful and efficient lad! Thanks alot Jomar
Omar · 18 November 2022
Agent replied · 12 June 2024
Thanks very much Omar, it's lovely to hear you've had such a good service experience from Jomar at our Canary Wharf branch. We're particularly glad to hear you found him helpful. Thank you for sharing a five star rating too. It's really apprecaited.- Emily, B&R
★★★★★ 5/5
TrustpilotA very positive letting experience…
A very positive letting experience dealing with Tanya and Lily. Very helpful and professional approach and felt like a more personal service than many other property agents provide.
Richard · 1 April 2022
Agent replied · 12 June 2024
Thanks for your highly positive feedback Richard and for sharing your five star rating here with the community. We are glad to hear our service is different to other agents, this is what we strive for so we are very pleased to hear this.- David M, B&R
★★★★★ 5/5
TrustpilotProfessional team
Rent a studio in Limehouse. Jeffrey, Maria and Francesca are all very helpful to help me settle in. Thanks.
Kin · 15 March 2023
Agent replied · 12 June 2024
Thanks for your five star rating Kin Yu, our lettings team were glad to hear you've had a good experience renting with us.- Emily, B&R
★★★★★ 5/5
TrustpilotGreat experience with Krystal and…
Great experience with Krystal and Maria. Prompt and helpful responses throughout the letting process
Rosie · 7 July 2023
Agent replied · 12 June 2024
Hi Rosie, thank you for sharing a five star review here which Krystal and Maria are very pleased to see. We're glad you found the service great and we wish you well in your new home.- Emily, B&R
★★★★★ 4/5
TrustpilotWe were very pleased with the service…
We were very pleased with the service from Sam Shah and Penny Cheung of Benham & Reeves.I have been rental before arrived in London .I can say Professional and efficient Sales Teams .
Yen · 17 January 2021
Agent replied · 12 June 2024
Thank you very much Yen Chan for your kind feedback, we are glad to hear you had such a positive experience with our sales and rentals teams and got the services you expected. Thank you!best wishes, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotWe have been using Benham and reeves…
We have been using Benham and reeves for our properties for several years now. They have been very helpful and responsive. I would highly recommend them.
Christine · 31 March 2022
Agent replied · 12 June 2024
Thanks Christine, we're really pleased to know you find us helpful and responsive. We really value your custom and five star rating shared here.- Emily, B&R
★★★★★ 5/5
TrustpilotProfessional and friendly staff
Professional and friendly staffVery good communication
Mr · 20 December 2023
Agent replied · 12 June 2024
Hi Mr Haboubi, we're pleased to hear you've found our staff professional and friendly, these are important attributes we value too. Thank you for your custom.- Emily, B&R
★★★★★ 5/5
TrustpilotIt was a great easy experience
It was a great easy experience, they helped me with almost everything, and they also gave me a quick answer for all of my questions.
Turki · 30 March 2022
Agent replied · 12 June 2024
Thank you Turki, our Nine Elms team are very appreciative of your five star service rating. We're pleased to hear you had such an easy experience with us.- Emily, B&R
★★★★★ 5/5
TrustpilotExcellent Always BR by Mr. Barrak & Mr. Ahmad, on behalf-Amutha
The service as lending manager and the other related services are really very supportive and continuous.Thanks
AMUTHA · 20 February 2023
Agent replied · 12 June 2024
Thank you very much for your kind feedback which has been passed on to our Nine Elms lettings & management team, they will be very pleased to see this service appreciation.- Emily, B&R
★★★★★ 5/5
TrustpilotGreat work
Great work from Shanghai office, always help at the right time.
Yi · 14 July 2023
Agent replied · 12 June 2024
Thank you Yi, we are are very pleased to hear you are happy with the service and receiving timely help when you need it. - David M, B&R
★★★★★ 5/5
TrustpilotAbbie White helped us tremendously in…
Abbie White helped us tremendously in sorting out our new flat and was a pleasure to work with every step of the way.
Frank · 3 March 2022
Agent replied · 12 June 2024
Thank you Frank for sharing your five star rating here and with the TP community, we really appreciate it. Abbie was thrilled to see this lovely feedback. We wish you well with your tenancy.- Emily, B&R
★★★★★ 5/5
TrustpilotNick Hubbard
Very professional service being offered especially their prompt action to locate suitable tenant.
Aga · 23 March 2023
Agent replied · 12 June 2024
Hi Aga, thanks very much for your kind feedback and five star rating. Nick and all the Ealing lettings team are pleased to hear you've found the service professional. Thanks for trusting us with your property.- Emily, B&R
★★★★★ 5/5
TrustpilotProfessional agency
Great experience, we were assisted by Di and Jade with utmost professionalism
Pietro · 10 March 2023
Agent replied · 12 June 2024
Thank you Pietro, we're thrilled to hear you've had such a great experience with Di and Jade from our lettings team. - Emily, B&R
★★★★★ 5/5
TrustpilotMy agent is Mr Di Gong
My agent is Mr. Di Gong
Cathleen · 3 August 2023
Agent replied · 12 June 2024
Thank you for sharing a five star rating here Cathleen, Di is very appreciative. - Emily, B&R
★★★★★ 5/5
TrustpilotTanya manages my property so well she…
Tanya manages my property so well she is great as dealing with difficult tenants and resolving situations.
Hannah · 31 March 2022
Agent replied · 12 June 2024
Thank you for the five star rating shared here Hannah and also for telling us how happy you are with the way Tanya in our property management team manages your property. It can be a very stressful job so this feedback means alot - thank you.- Emily, B&R
★★★★★ 1/5
TrustpilotIf you book a viewing the agent may not turn up
Book a viewing with an agent to view a property at Imperial Wharf.The agent cancel the viewing 15 min earlier our appointment and they didn't even apologise.Very unprofessional estate agency
Max · 28 February 2018
Agent replied · 12 June 2024
Hi Max, we have joined Trustpilot recently and hope to respond as quickly as we can to reviews. Sorry you did not have a good experience on that occasion. Our negotiators do have mobile phones so I can only apologise on their behalf if they were late. Kind regards, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotGreat experience for property sale
Jeremy found a suitable buyer for our property in a difficult market after another estate agent didn't succeed. Definitely recommend.
SANDER · 7 September 2021
Agent replied · 12 June 2024
Thanks very much for your feedback, we're thrilled to hear you had such a great selling experience with us and will be recommending us.best regards, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. Edelyn Reynolds always give me very prompt response when I have any questions.
Xu · 30 March 2022
Agent replied · 12 June 2024
Thank you Xu, Edelyn and the Woolwich lettings team are pleased to hear you have had a great service experience. Thanks for rating us with five stars too.- Emily, B&R
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.