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AULondon
Trusted Agent profile · London
Auriens London reviews
4.4
★★★★★ Great
8 reviews across 1 platform
2 Dovehouse Street, London, SW3 6BF
Auriens's office in London, at 2 Dovehouse Street, is rated 4.4 out of 5 across 8 reviews on 1 platform, including 8 Google reviews rated 4.4. See how it compares with other estate agents in London.
Three reviews of the London office. Shown as written, first names only.
★★★★★5/5
Google
Amazing settings. Right in the middle of Chelsea. The apartments are like any grand apartments in any major European city. Grandiose! The restaurant is first class. The food and service is second to none. But the best thing about the Auriens really is their Concierge team, right out of a 5* star deluxe hotel. It is more of a proper hotel service than a retirement home. Dan and Istvan in particilar are the true unsung heroes of the operation. Thank you to all of you for making this place and my time there so truly fantastic.
Nicholas · 14 April 2024
★★★★★5/5
Google
Excellent service. The waiter called Bhairon was very professional and attentive.
Nick · 18 June 2024
★★★★★4/5
Google
They should’ve stuck to only using one colour for the bricks when they built it.
Jayden · 15 April 2023
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★5/5
Google
Amazing settings. Right in the middle of Chelsea. The apartments are like any grand apartments in any major European city. Grandiose! The restaurant is first class. The food and service is second to none. But the best thing about the Auriens really is their Concierge team, right out of a 5* star deluxe hotel. It is more of a proper hotel service than a retirement home. Dan and Istvan in particilar are the true unsung heroes of the operation. Thank you to all of you for making this place and my time there so truly fantastic.
Nicholas · 14 April 2024
★★★★★1/5
Google
Rude staff, concierge always in their phones and ignore you are present. Awful security team beware motorcycle robbers are prying around this development. Defect period is over and any issues in the flats are now not their responsibility
Downing · 14 April 2024
Agent replied · 12 June 2024
Dear Downing Atlas, I hope this finds you well. I wanted to personally reach out to address the concerns you shared in your recent review of your visit to Auriens Chelsea. I am truly sorry to hear that your experience did not meet your expectations, and I sincerely apologise for any disappointment you felt during your visit. At Auriens Chelsea, we are committed to creating an exceptional living experience for our residents and visitors, and it's clear that we fell short of that goal during your visit. Your feedback is invaluable to us, and we take it seriously as an opportunity to learn and improve. I would like to personally invite you to revisit Auriens Chelsea. I am confident that your second visit will provide you with a much more positive and enjoyable experience. Our team would be delighted to show you around and answer any questions you might have. If you are open to revisiting, we can arrange a suitable time for your return visit. Your insights are important to us, and we genuinely hope to have the opportunity to change your perspective on Auriens Chelsea. Thank you for taking the time to share your thoughts, and I look forward to the possibility of welcoming you back soon. Warm regards, Auriens
★★★★★5/5
Google
Excellent service. The waiter called Bhairon was very professional and attentive.
Nick · 18 June 2024
★★★★★4/5
Google
They should’ve stuck to only using one colour for the bricks when they built it.
Jayden · 15 April 2023
Agent replied · 12 June 2024
Dear Jayden
I hope this email finds you well. I wanted to personally reach out to address the concerns you shared in your recent review of your visit to Auriens Chelsea. I am truly sorry to hear that your experience did not meet your expectations, and I sincerely apologise for any disappointment you felt during your visit.
At Auriens Chelsea, we are committed to creating an exceptional living experience for our residents and visitors, and it's clear that we fell short of that goal during your visit. Your feedback is invaluable to us, and we take it seriously as an opportunity to learn and improve.
I would like to personally invite you to revisit Auriens Chelsea. I am confident that your second visit will provide you with a much more positive and enjoyable experience. Our team would be delighted to show you around and answer any questions you might have.
If you are open to revisiting, we can arrange a suitable time for your return visit. Your insights are important to us, and we genuinely hope to have the opportunity to change your perspective on Auriens Chelsea.
Thank you for taking the time to share your thoughts, and I look forward to the possibility of welcoming you back soon.
Warm regards,
Auriens
★★★★★5/5
Google
Professional staff and 5 ⭐️ ⭐️⭐️⭐️⭐️ apartments!
Recycle · 15 April 2023
★★★★★5/5
Google
Rating only, no written review.
CakeBaker · 16 September 2024
★★★★★5/5
Google
Rating only, no written review.
Pav · 14 April 2024
★★★★★5/5
Google
Rating only, no written review.
Ivan · 15 April 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Google