Trusted Agent profile · London
★★★★★
2,382 reviews across 2 platforms
20 Streatham High Road, London, SW16 1DB
Andrews Estate Agents's office in London, at 20 Streatham High Road, is rated 4.7 out of 5 across 2,382 reviews on two platforms, including 349 Google reviews rated 4.9. See how it compares with other estate agents in London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotGood team!
Having registered with Andrews and speaking to a couple of lovely people, I met Issy from the Downend branch for a viewing, and she was extremely helpful and professional! Great context of the local area too, would definitely recommend.
Hi James , Thank you for the five star review and the recommendation. It is fantastic to hear that Issy was helpful , professional and had great knowledge of the local area. Thanks , Lisa
5/5
TrustpilotSelling mums house could have been…
Selling mums house could have been stressful but Claire and Ashley made things easier. Kept me informed of progress and was always available if I needed help. Professional, friendly and polite, I would recommend Andrews at Westbury On Trym Bristol.
5/5
TrustpilotAndrew’s have dealt with a property sale
Andrew’s have dealt with a property sale for us which has just completed. At all times through the process the were very professional and kept us informed of the sale progress. We would definitely recommend them to others.
Hi Paul, thank you for taking the time to write us a positive five star review! Amazing to see that our team have been able to guide you through the sale process and kept you updated throughout. Thanks for the recommendation too and all the best for the future, Laura.
5/5
TrustpilotLouise at Andrew’s Balham has delivered…
Louise at Andrew’s Balham has delivered exceptional customer service and support with issues we’ve faced and has provided good communication at all times. She’s always polite and kind and works hard to ensure we’re treated well.
Thank you, Fergus! We're thrilled to hear about your positive experience with Louise. Your kind words and recognition of her hard work mean a lot to us.
5/5
TrustpilotIssy (Downend branch)
Issy (Downend branch) was very helpful showing me around an amazing rental property today. She was very friendly and knowledgeable about the flat, not to mention very prompt in sending through the application form. Thank you!
Thank you, Joel! We're thrilled to hear that Issy provided such excellent service. We'll be sure to pass along your kind words to her. Best of luck with your application!
5/5
TrustpilotGreat attitude and knowledge from all…
Great attitude and knowledge from all staff at Andrews, especially Shannon and our agent Paul. Very clear, helpful information and communication from all of the team. Very prompt when returning calls/emails which made me feel less stressed and worried.
5/5
TrustpilotPositive experience looking to rent
Mark from the lettings team was extremely helpful and personable, he went out of his way to help us in looking for a rental property. Our experience was wholly positive and I would recommend to anyone looking for a rental in the Bath area.
Hi Thomas, thank you for taking the time to leave us a five stair review. Fantastic to see that Mark and the team at Andrews lettings in Bath were able to deliver such a brilliant experience for you. Thanks, Rhys
5/5
TrustpilotWe have received an offer on our house…
We have received an offer on our house through the Bath office with Emily & Emma. They have both been incredibly helpful, knowledgeable and have kept us informed throughout the process. It has been great to work with them. Thank you.
Hi Lucy, thank you for the five star review. Amazing to see that Emily & Emma have been such a good source of knowledge and support for you through your sale. Thanks again, Rhys
5/5
TrustpilotKeli Viana at the Southfields branch…
Keli Viana at the Southfields branch went above and beyond what would ever be expected. I would recommend her personally to anyone. She truly is an asset to the team to Andrews and I would not have my first house without her excellent work and 10/10 persistence on my behalf
Hi Kaya, thank you for taking the time to write us a five star review for the team at Southfields, in particular mention to Keli. Fantastic to see she was on hand through your experience and brilliant to see you are now a proud home owner! We hope you're settling in well.Thanks, Rhys
5/5
TrustpilotTeam Nancy Henley & Jason Brock fan …
I have recently used Andrews for successfully renting a property in Horley.I can assure anyone that Nancy Henley & Jason Brock were absolutely efficient and professional.I would definitely recommend this company 👌 super badass x 😎
5/5
TrustpilotSelling my house through Andrews was…
Selling my house through Andrews was such an easy pleasant experience. They were very professional and approachable and kept me in the loop at all times. Amy was very friendly and helpful and I would highly recommend them.
5/5
TrustpilotV happy with my property mgmt
Jennifer Jones manages my property and she is absolutely brilliant - reliable, professional, helpful...everything you'd hope for from a property manager. I have been with Andrews for years and have been very happy with their service, communication and staff. Thank you very much!
Thank you for the five star review. We know Jennifer works really hard to solve any issues that may arise during a tenancy, great to see she's been delivering a service to you and for your continue trust in Andrews over the years. Thanks again, Rhys
5/5
TrustpilotAndrews Morden letting - would recommend
I have been very happy with the service (letting) provided by Mikesh and Sameer from the Morden branch of Andrews. They were very responsive to my numerous queries, very friendly when we spoke in person/on the phone and made the whole process run smoothly and efficiently. Thank you!
Hi Miriam, thank you for the five star review, looks like the team were on hand to deliver you an exceptional service. Great to see we were keeping you updated along the way, definitely does tend to make things smoother.Thanks for your feedback, Rhys.
1/5
Googlerequest an appointment to see a property through the web. I received the confirmation on my phone. on the appointed day I was punctual at the address and Miss Bianca Emerson never appeared. I called the office and they told me that the appointment was not confirmed but I have the confirmation message. It seems to me a total lack of professionalism
Good afternoon, we’re really sorry to hear you were disappointed with the level of service received. The property in question received over 75 enquiries within a short period of time which made it challenging to confirm every booking and online bookings are always provisionally booked until we confirm from the branch. We are sorry that we were unable to get to you in time to confirm the viewing before you made your way and any inconvenience caused. We would love to be able to help you with your search if you are still looking for property. We also have similar coming to market soon so if you If you would like to discuss this in more detail please contact the branch manager Andrew Palmer. Best Wishes
5/5
TrustpilotWould highly recommend using Andrews…
Would highly recommend using Andrews Keynsham Branch, have rented a property through them and Molly and Freya were outstanding from start to finish, professional and efficient. Nothing was too much trouble for them. Thank you again!!
5/5
TrustpilotEmma from the Bear Flat branch
Emma was very professional and reassuring during our rather lengthy conveyancing process. We were in a rather lengthy chain and Emma made sure we were well informed at every stage. Many thanks Emma! We would highly recommend Andrews. Alice and David.
5/5
TrustpilotCommunication is Key
Lisa-Marie provided great guidance, support and communication throughout the buying process. Without this the whole process would've been a great deal more painful. Definitely would recommend to anyone else in the process.
Thank you, Ian! We're thrilled to hear Lisa-Marie made your buying process smooth and enjoyable. Your recommendation means a lot to us!
5/5
TrustpilotMonika
Since we saw the house the team in Barnet branch was very helpful though the whole process. Very reliable agency. Whenever I had an issue they made sure that was fixed asap. Thank you Monika, Tara and Bobby.
5/5
TrustpilotIssy, from Downend Branch
Issy, from the Downend branch, was extremely friendly and polite (even if we were a few minutes late to the viewing!), whilst also being able to provide answers to all questions we had, AND acting promptly upon interest being declared.
Hi Harry, thank you for taking the time to leave us a review. Brilliant to see that Issy gave you a brilliant experience and was able to provide you with all the information required, we are so pleased you liked the property and all the best with your property search. Thanks, Rhys
5/5
TrustpilotEasy to get hold of, keep you updated!
Very contactable, they keep you up to date on progress, and are generally very easy to deal with. If they say they will find something out for you, they will, and they’ll get back to you asap with an Answer. This goes for all the team, Matt, James, Isaac!
Hi Joe, fantastic to read such a positive review for the team in Reigate, we really appreciate you sharing your experience and great to see that the team were able to answer all queries you had throughout your journey.Thanks, Rhys
5/5
TrustpilotGreat expeience with Issac from Reigate Branch
Wonderful viewing experience with Issac from Reigate Branch. He was kind to wait for us for more than 30 mins as we got caught up in traffic. It was very positive experience and we can't recommend Issac enough.
5/5
GoogleAn absolute pleasure to discuss with Richard. He was professional, knowledgeable, and incredibly responsive. They made the entire process smooth and stress-free. Highly recommend!
Thank you, Vladut, for your wonderful review! We're thrilled to hear about your positive experience with Richard. Your recommendation means a lot to us. If you need further assistance, feel free to reach out. Best wishes, Jake
5/5
TrustpilotExcellent service
I have dealt with a number of agents in the area and can genuinely say that the team at North Cheam, especially Anna and Dan have been excellent. They are knowledgeable, helpful and professional. If you want to be dealt with properly, these are the people to speak to.
5/5
TrustpilotI had a lovely experience with Rana
I had a lovely experience with Rana, very bubbly, polite and professional. Whilst viewing the property at Reigate, she was very helpful and answered my questions. Very pleased with the experince I had.
Thank you for your feedback Andrea. We're delighted to hear about your positive experience on the property viewing with Rana.
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