Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotVery positive experience
I rented through Andrews (Headington) for five years and had a very positive experience, especially with Joseph Fairman (Joe). Joe was consistently professional, friendly, and quick to respond. The tenancy termination and check-out process was also handled clearly and efficiently, with good communication throughout. I really appreciated the support and would happily recommend Andrews.
Nora · 25 May 2026
Agent replied · 4 June 2026
Hi Nora,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Joe and our team. Your recommendation means a lot to us. We hope to assist you again in the future! Best wishes , Lisa
★★★★★ 5/5
TrustpilotVery thankful
I’m so thankful to Martha Scott and Molly Alexander-Didcott from Andrews in Keynsham for their incredible service, experience and guidance with selling our home. They were professional, kind and caring and made the process a really smooth one. I really felt their support during stressful moments. Thank you Martha and Molly. You’ve been amazing.
L · 23 May 2026
Agent replied · 4 June 2026
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Martha and Molly. Their dedication to providing exceptional service is truly commendable. We appreciate your kind words and are delighted to have assisted you smoothly through the process. Best wishes , Lisa
★★★★★ 5/5
GoogleI had an excellent experience with Andrews Estate Agents in Streatham, thanks especially to Andrew (Drew). From our first interaction, he was professional, knowledgeable, and incredibly helpful. A big thank you to Nigel also as He and Drew kept me updated throughout the entire process and went out of there way to make everything run smoothly. Drews friendly approach and attention to detail really set him apart. I felt confident and well-supported the whole way through. Highly recommend both Drew, Nigel and the Streatham branch!
Kerry · 12 October 2025
Agent replied · 12 October 2026
Thank you, Kerry, for your wonderful feedback! We're thrilled to hear about your positive experience with Drew and Nigel. Your recommendation means a lot to us, and we're glad we could support you throughout the process. We look forward to assisting you again in the future! Best wishes, Jake
★★★★★ 5/5
GoogleI've had a great experience with Andrews state agency, especially thanks to Richard, who has been incredibly helpful throughout the entire letting process. He has been excellent at communicating, always quick to respond to my questions, whether by email or phone, and genuinely dedicated to finding a property that matches my needs. His professionalism, attention to detail and kindness have made the whole experience smooth and stress-free. He is also very fluent in Spanish! I would highly recommend this agency and Richard to anyone looking to rent a property.
Paola · 12 October 2025
Agent replied · 12 October 2026
Thank you, Paola, for your wonderful feedback! We're thrilled to hear about your positive experience with Richard and our agency. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes, Jake
★★★★★ 5/5
TrustpilotElla Didcott has been extremely helpful…
Ella Didcott has been extremely helpful in the process of supporting me and my friends get prepared and settled into the property. She is very lovely, patient and helpful, feel lucky to have been supported very well from her 😊
Grace · 27 August 2026
Agent replied · 25 September 2026
Dear Grace ,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Ella. Your satisfaction is our priority, and we're glad Ella could assist you and your friends so well. We appreciate your kind words and look forward to serving you again. Best wishes , Lisa
★★★★★ 5/5
TrustpilotI had a fantastic experience with…
I had a fantastic experience with Jessie Walters at Andrews North Cheam. From start to finish, she was professional, friendly, and incredibly helpful. Jessie kept me well informed throughout the whole process and was always quick to respond to any questions I had. Her knowledge and dedication really stood out, making everything smooth and stress-free.
Aurista · 14 May 2026
Agent replied · 4 June 2026
Dear Aurista,
Thank you for your wonderful feedback! We're thrilled to hear about your fantastic experience with Jessie Walters at Andrews North Cheam. Your kind words and recommendation mean a lot to us. We look forward to assisting you again in the future!
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotThe overall experience was amazing
The overall experience was amazing. I was helped by Harpindar Kour who did an excellent Job explaining complex terms for me and was kind and patient. She communicated very well and was very responsive to my emails.
Hazel · 11 September 2026
Agent replied · 25 September 2026
Dear Hazel,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Harpindar Kour. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future.
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotLorna Piggott⭐️⭐️⭐️⭐️⭐️
Lorna Piggott is an exceptional letting agent who goes above and beyond at every stage of the process. From the very first viewing, she made everything feel easy, professional, and stress-free. She was brilliant at explaining everything clearly, making you feel confident and well-informed every step of the way. Lorna’s friendly, approachable nature made it clear that she genuinely cares about getting the best outcome for her clients.
Emma · 15 January 2026
Agent replied · 25 January 2026
Dear Emma,
Thank you for your wonderful review of Lorna. We're thrilled to hear about your positive experience and appreciate your kind words. Lorna's dedication and professionalism truly shine, and your feedback means a lot to us. We look forward to serving you again in the future!
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotI have just moved into my new place and…
I have just moved into my new place and Daryn was very helpful from start to finish with the entire process. He’s very professional and kept me informed of everything!
Najwa · 10 October 2026
Agent replied · 12 October 2026
Dear Najwa Suhaimi,
Thank you for your wonderful review! We're thrilled to hear that Daryn provided excellent service during your move. Your feedback is greatly appreciated, and we're delighted to have been part of your new beginning.
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotOur consultant Ella was fantastic
Our consultant Ella was fantastic! She was extremely helpful regarding finding a place to rent as well as supporting us with all of the forms and paperwork we needed to fill out!
Thank you so much Ella!
Izzy · 26 August 2026
Agent replied · 25 September 2026
Hi Izzy, thank you for your wonderful feedback! We're thrilled to hear that Ella provided such excellent support. Your satisfaction is our priority, and we appreciate your kind words. If you need further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
TrustpilotSmooth process.
Lily was fantastic from start to finish and kept us informed every step of the way. Renting with Andrews was extremely smooth and made a very stressful time in our lives nice and simple.
Jj · 14 September 2026
Agent replied · 25 September 2026
Hi Jj,
Thank you for your wonderful feedback! We're thrilled to hear that Lily made your rental experience smooth and stress-free. Your satisfaction is our priority, and we appreciate your kind words. If you need anything else, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
TrustpilotJoseph is a total asset to Andrews
Joseph is a total asset to Andrews. He has gone above and beyond for us with our HMO property. Every time I speak to him, I feel calm and that everything is being taken care of. He is incredibly professional and patient with us and his communication is outstanding.
Lucy · 2 June 2026
Agent replied · 4 June 2026
Thank you, Lucy, for your wonderful feedback! We're thrilled to hear about your positive experience with Joseph. He truly is an asset to our team. We appreciate your kind words and look forward to continuing to serve you.
★★★★★ 4/5
TrustpilotProfessional & Helpful
Ben was helpful, professional and yet friendly showing a property and answering questions. Very easy to deal with and a great property at a good price. Easy to understand process and excellent communication.
G · 18 September 2026
Agent replied · 25 September 2026
Thank you for your kind words and feedback. We're thrilled to hear that Ben provided you with a positive experience. Your satisfaction is our priority, and we appreciate your support. We look forward to assisting you again in the future.
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotSatisfied Landlords
We are happy with the way in which Andrews are managing the property we let out. We are especially happy with the way in which Gurmit Kaur is so good at keeping us up to date with any developments. Since she took over everything has gone smoothly.
Jenny · 31 May 2026
Agent replied · 4 June 2026
Hi Jenny,
Thank you for your wonderful feedback! We're thrilled to hear you're happy with our service and Gurmit's efforts. Your satisfaction is our priority, and we're glad everything is running smoothly. We appreciate your support!
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotAn effective and friendly team at Downend!
We are very grateful to the team at Downend, particularly Harpindar, who quickly worked out what we needed and lined us up with a successful tenancy on only the second viewing. We have had a difficult time after a house fire rendered us homeless. Our position was handled sensitively and we were gently cajoled and guided through the admin to a successful outcome. Thanks also to Gurmit for advice and help on form filling, when all was a fog!
Mark · 23 August 2025
Agent replied · 26 August 2025
Hi Mark, thank you for your kind words. We're thrilled Harpindar and Gurmit could assist you during such a challenging time. Your satisfaction is our priority, and we're glad to have helped you find a new home. Best wishes , Lisa
★★★★★ 5/5
TrustpilotCan’t thank Jenna and Sammi enough!
I can’t thank Jenna and Sammi enough for all their help throughout the whole process. They were both professional, supportive, and always happy to answer any questions I had along the way. They made everything so much less stressful and kept me updated every step of the journey.
Kaitlyn · 22 May 2026
Agent replied · 4 June 2026
Dear Kaitlyn,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Jenna and Sammi. Your recommendation means a lot to us, and we're glad they made the process stress-free for you. We appreciate your support!
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotI’ve been consistently satisfied with…
I’ve been consistently satisfied with the service I’ve received over the years by the Clifton and Southville offices. My current Property Manager Jennifer Jones is always very professional, efficient and friendly. Highly recommended.
John · 28 August 2026
Agent replied · 25 September 2026
Dear John ,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experiences with our Clifton and Southville offices. Jennifer Jones will be delighted to know her efforts are appreciated. Your recommendation means a lot to us. Bes wishes , Lisa
★★★★★ 5/5
TrustpilotAbsolutely brilliant
Absolutely brilliant. Very efficient and is always ready to listen - that’s what you want as a tenant. Gets the job done quickly and is willing to guide if you have any queries or questions. I do think Monika is a gem to the Andrews establishment.
J · 11 May 2026
Agent replied · 4 June 2026
Thank you, J D, for your wonderful feedback! We're thrilled to hear about your positive experience with Monika. Your satisfaction is our priority, and we're glad she could assist you effectively. We appreciate your kind words and look forward to continuing to serve you. Best wishes , Lisa
★★★★★ 5/5
GoogleWe had a great experience working with Andrew during our house purchase. He was always quick to answer our questions and kept communication clear throughout the process. Andrew was especially proactive in pushing all parties to stay on track and meet our desired completion timeline, which made a real difference. We really appreciated his support and would happily recommend him.
Zoe · 16 January 2026
Agent replied · 16 April 2026
Hi Zoe, thank you for your wonderful review! We're thrilled to hear about your positive experience with Andrew. Your recommendation means a lot to us, and we're glad we could assist in your house purchase. If you need anything in the future, feel free to reach out.
★★★★★ 5/5
TrustpilotExceptional Support Throughout Our Move
We had a fantastic experience with Harpindar Andrews during our move. She was incredibly helpful, professional, and supportive throughout the whole process. Moving house can be very stressful, but Harpindar was always approachable, responsive, and genuinely cared about making things easier for us.
Mina · 15 May 2026
Agent replied · 4 June 2026
Dear Mina Assad Ibrahim,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Harpindar. Your kind words motivate us to continue delivering exceptional service. We appreciate your recommendation and look forward to assisting you in the future. Best wishes , Lisa
★★★★★ 5/5
Google5* are for Raees’ service and attitude! We have been on a couple of viewings with Raees and he is by far the most friendly agent we encountered. Although we haven’t found our dream home as yet, we have been actively looking these past few weeks and it can be a “hit and miss” when it comes to meeting agencies’ representatives. Not in this case. Thank you Raees!
Jenny · 12 October 2025
Agent replied · 12 October 2026
Thank you, Jenny, for your wonderful feedback! We're thrilled to hear about your positive experience with Raees. We'll continue to support you in finding your dream home. Your kind words mean a lot to us! Best wishes , Lisa
★★★★★ 5/5
TrustpilotSarah was most helpful in serving the…
Sarah was most helpful in serving the Section 6a notice to the tenants it was not straight forward as there were a few complications which Sarah managed to resolve but it did go right to the wire on the 30th. Well done Sarah
Andrew · 11 May 2026
Agent replied · 4 June 2026
Thank you, Andrew, for your feedback. We're thrilled to hear that Sarah was able to assist you effectively with the Section 6a notice. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotGurmit is always very friendly and easy…
Gurmit is always very friendly and easy to talk to. Listens and understands if we need help and is quick to respond when needed. I queried our renewal and Gurmit ensured she explained and reached out. Thank you
Lucie · 29 May 2026
Agent replied · 4 June 2026
Thank you, Lucie, for your kind words and excellent rating! We're thrilled to hear about your positive experience with Gurmit. Our team is dedicated to providing the best service, and your feedback is greatly appreciated. We look forward to continuing to assist you!
★★★★★ 5/5
TrustpilotBrilliant!
The team at the Wallington Branch were brilliant - communication was always excellent, and the team, particularly James, were so helpful.
Joseph · 22 September 2026
Agent replied · 25 September 2026
Dear Joseph ,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our Wallington Branch team, especially James. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future. Best wishes , Lisa
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