Trusted Agent profile · London

28.estate London reviews

4.5

★★★★★ Excellent

60 reviews across 1 platform

5 Balmoral Road, London, E7 0NR

28.estate's office in London, at 5 Balmoral Road, is rated 4.5 out of 5 across 60 reviews on 1 platform, including 60 Google reviews rated 4.5. See how it compares with other estate agents in London.

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4.5 / 5

60

Reviews on Google

This office

What London clients say about 28.estate

Three reviews of the London office, starting with those that mention London. Shown as written, first names only.

5/5

Google
I recently purchased my First home with 28 Estates in East Ham, London and I so happy with their service, always keeping me informed and guiding me through the process with clear explanations. Narvir & Ameena was incredibly responsive, readily available to answer all my questions, and went above and beyond to ensure a smooth transaction & stress-free home buying process. Highly recommend them to anyone looking to buy or sell a property.
Senthil · 6 November 2025

5/5

Google
Narvir and Ameena were both excellent throughout the process. I'd highly recommend them to anyone looking to sell their property across London.
Zain · 16 October 2026

5/5

Google
Outstanding Service, Highly Recommended! An absolutely fantastic experience with 28 Estate Agents in Leytonstone! The entire team is extremely professional, friendly, and genuinely dedicated to providing exceptional customer service. Their communication is excellent, always responsive, efficient, and happy to help with any questions or requests. Everything is handled smoothly and professionally, with great attention to detail. It’s refreshing to deal with an estate agency that truly values its customers and goes the extra mile to ensure a positive experience. Five-star service from start to finish! I would highly recommend them to anyone looking for a reliable, trustworthy, and professional estate agency.
Levente · 16 October 2026

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Outstanding Service, Highly Recommended! An absolutely fantastic experience with 28 Estate Agents in Leytonstone! The entire team is extremely professional, friendly, and genuinely dedicated to providing exceptional customer service. Their communication is excellent, always responsive, efficient, and happy to help with any questions or requests. Everything is handled smoothly and professionally, with great attention to detail. It’s refreshing to deal with an estate agency that truly values its customers and goes the extra mile to ensure a positive experience. Five-star service from start to finish! I would highly recommend them to anyone looking for a reliable, trustworthy, and professional estate agency.

Levente · 16 October 2026

5/5

Google

Narvir was brilliant to work with as an estate agent. Buying my first property in the UK could have been daunting, but he made the whole process far easier and less stressful. Communication was clear, he was responsive throughout, and I always felt I knew where things stood. Highly recommend him to anyone buying their family home.

Corey · 16 October 2026

5/5

Google

Narvir and Amena were extremely helpful and kept me informed every step of the way. My property purchase went smoothly thanks to their excellent communication and support. I look forward to working with them on all my future property purchases. Highly recommended

Murat · 16 October 2026

1/5

Google

I'd avoid enquiring about anything with 28. They're very slow to respond and almost as if they do not want to sell. I enquired about a property over 4 weeks ago and they offered a date to view the property then cancelled an hour later saying they'll let me know- they never did. I rang them back asking them they said they'll let me know when I can view the property- they never did. I called them 3 weeks later they offered a slot a week later. I enquired about another property they responded a couple days later saying they only have one availablity on the weekend. I explained I can't do that time but can do later - they do not offer any flexibility or accommodate any needs. I asked if there's any other dates available they said they will let me know... I don't expect to hear from them and even if I do I don't think I want to deal with a company that moves this slow and poor customer service. I would avoid. Other agencies like Chesterton are incredibly more friendly accomodating and responsive.

Sakib · 23 October 2026

1/5

Google

Hmm who are these good reviews from I wonder??? My experience of them is appallin, I saw a property I was very keen on purchasing on Rightmove and did an initial enquiry that was ignored so I did another one that was responded to after a good amount of delay and a viewing date was suggested to me. I responded same day to agree to the date but their communication stopped there. I kept emailing and calling after that to rearrange because they had failed to confirm what they had suggested and because I was so keen on purchasing the flat and they only responded when I made a second inquiry through Rightmove with a lot of capital letters asking them why they didn’t respond to my communications. When I finally got through by phone which took several attempts, the agent told me they’d accepted an offer on the flat. Who are these unprofessional people? To say I’m hacked off is an understatement; they have prevented my opportunity to see this flat and potentially make an offer on it to purchase. I called them several times and eventually got through by phone yesterday and the agent who told me the flat was now under offer even had the cheek to then ask me if there were other properties I wanted to see in tydpical uncaring profit seeking with no quality or care attitude of the worst agent. Stay away

Gil · 6 October 2026

5/5

Google

We had an amazing experience for buying our 1st house With 28 Estate.They are always very helpful very easy to deal with. They handled everything calmly, kept us informed, and made sure things kept progressing.​ They are extremely professional and clearly know what they’re doing, which gave me real confidence throughout. They took a lot of the pressure out of the process and made it far less stressful than expected. Really appreciate their support and would definitely recommend!

Maninder · 16 October 2026

5/5

Google

I recently purchased my First home with 28 Estates in East Ham, London and I so happy with their service, always keeping me informed and guiding me through the process with clear explanations. Narvir & Ameena was incredibly responsive, readily available to answer all my questions, and went above and beyond to ensure a smooth transaction & stress-free home buying process. Highly recommend them to anyone looking to buy or sell a property.

Senthil · 6 November 2025

5/5

Google

We just sold our flat with 28 Estate and are so happy we chose to work with them. Both Narvir and Ameena were communicative, responsive and transparent throughout. Our flat was leasehold and we had a change of management company half way through the sale property which meant the conveyancing process took longer than anticipated, but 28 kept our buyer informed and engaged - we definitely recommend them!

Jessica · 6 December 2025

5/5

Google

Narvir and Ameena were both excellent throughout the process. I'd highly recommend them to anyone looking to sell their property across London.

Zain · 16 October 2026

5/5

Google

If I wanted to give more than 5 stars. How lucky I was to be recommended via a friend this Estate agents. Please guys don’t go anywhere call them how easy they make my life and the whole process absolutely second to none. The manager’s name I believe is Narvir. Thanks a lot guys for the service. Will recommend you to all my friends

Kolaibra · 16 October 2026

5/5

Google

I have dealt with many agents in the past but I must say, I was very impressed with 28 Estates. Narvir in particular was amazing. Took calls when most would say they ain't available and the constant updates is what I particularly needed in my situation. When I'm in a position to sell my next place, without doubt, I'll be coming back.

Steven · 16 October 2026

5/5

Google

28 Estate Agents have been exceptional throughout my experience. Narvir and Ameena in particular stood out for their professionalism, clear communication, and genuine care for clients. They were consistently responsive, knowledgeable, and made the entire process smooth from start to finish. I felt supported at every stage, and their attention to detail really set them apart. Highly recommended.

Aktar · 23 October 2026

5/5

Google

Narvir & Ameena were very helpful and would recommend

Jetnard · 16 October 2026

5/5

Google

Very Professional Agency. Great dealing with the team especially Ameena who ensured communication was regular and helpful.

Mukesh · 6 August 2026

1/5

Google

Avoid this company. They advertise property. Don't know how much service charge or ground rent is. Then they shout at me for asking. Can a buyer buy a home with out knowing basic info. Crazy lady Amina owns the company. DONT ADVERTISE IF YOU DONT EVEN KNOW Basic INFO. FOOLS

Sami · 23 October 2026

5/5

Google

Excellent service from the team. They were really helpful, honest and had great communication throughout. They made the whole buying process really easy and smooth. I would recommend anyone to these guys and will use them again in the future. You will be in good hands.

Arfan · 16 October 2026

5/5

Google

Great service, very professional and efficient. My contact Ameena was brilliant. Communication was excellent throughout the process and everything was handled smoothly. Highly recommended!

Minara · 6 April 2026

5/5

Google

Fantastic experience buying a property through 28. Ameena and Narvir were both extremely responsive during the process. In fact we ended up completing in just over a month. Will use this estate agency in the future should the need arise.

Johan · 6 November 2025

5/5

Google

⭐⭐⭐⭐⭐ I had a good experience with 28 Estate Agent. The team was professional, helpful and easy to communicate with. They provided a good service and handled things in a friendly manner. I would recommend them to anyone looking for an estate agent.

Sami · 16 October 2026

5/5

Google

Great service I genuinely appreciate, Ameena and Narvir support in helping get the sale across the line, they were responsive and accommodating for viewings and visits. Grateful for their time, effort and patience. Look forward to working together again soon.

Ruman · 16 October 2026

5/5

Google

The team at 28 Estate have been very helpful throughout the buying process. Their communication and response has been speedy and transparent. My experience in dealing with the team has been great and I cannot fault them in anything.

Shahnawaz · 16 October 2026

4/5

Google

Ameena, who is the backbone of this agents was a pleasure to deal with during the recent sale of my property. She is pleasant, smart, attentive and reliable. Thank you Ameena!

Maria · 6 December 2025

5/5

Google

We’ve had the absolute pleasure of dealing with Ameena, Mohsin, and the rest of the 28 Estate Agent team while purchasing our property. From the moment of our initial enquiry, the team went above and beyond to ensure everything went as smoothly as possible. They kept us fully informed at every stage and were always available to take our calls or respond promptly to emails. Their professionalism, communication, and genuine care has made the whole experience stress-free and enjoyable. If only all estate agents operated the way Ameena and the 28 team do! We can’t recommend them highly enough.

DS · 6 November 2025

5/5

Google

Ameena and Narvir are exceptional professionals! They managed and supported a very complicated sale process over the past seven months. A huge thank you for all your support, persistence, and skilled negotiation throughout the process. I truly appreciate everything you did to help make this happen!

Mariia · 6 August 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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