Trusted Agent profile
★★★★★
47 reviews across 2 platforms
1 Pound Field, Llantwit Major CF61 1DL
Brighter Moves's Llantwit Major office at 1 Pound Field is rated 4.6 out of 5 across 47 reviews on two platforms, including 44 Google reviews rated 4.6. The 3 Yell count is for the whole business. Checked 9 October 2026.
Every review we hold for the Llantwit Major office, from every platform, shown as written. First names only.
5/5
GoogleBrighter Moves,we're tasked with selling my mother in laws bungalow.. From the start..Bob Morgan and his team,were totally on the ball..very knowledgeable and totally clued up about the housing market.. Every step of the way we were kept informed..after every viewing we got feedback from potential buyers.. We sold within 3 weeks .. 1st class service with a smile..nothing too much trouble.. Would highly recommend..👌👌 10/10..
5/5
GoogleHad the pleasure of selling our home through Brighter Moves. Bob was fantastic through the whole process, and helped us secure a prompt sale, and kept us informed throughout all the stages. Cannot recommend Brighter Moves enough, and would be more than happy to use again should there ever be a need. Thanks again Bob 😊👍
5/5
GoogleI dealt with Bob at Brighter Moves when seeking my House in St Athan. He was super helpful and gave me some great advice along the way. The sale was agreed within days of it being put on the market and Bob kept me up to date at all times. …
1/5
GoogleBought a house in September 2021 SSTC. Fully aware of current tenants in property who has been served notice. Recently informed the tenants would be leaving end of November, had a call last week from Bob at Brighter Moves to inform me someone else had put in a higher offer now that the Tennants are moving out, and I would need to increase my offer even though my offer was accepted and SSTC to me. I have occured £250 solicitors fees, Bob is selling on behalf of his friend abroad, completely unprofessional and unscrupulous. I will NEVER use this agent again..BEWARE 😠 This practice goes against their company philosophy. Nicola GriffithsNegativeProfessionalism
I am sorry you feel this way Nicola. It is of course very disappointing, but there are some other facts here. The owner is in the country, I know them, but not a friend. An offer was put to the owner directly, ( which could have put me out of the picture as well). We did not carry out any viewings after your offer. If any other offer is put forward, we have a legal obligation to put that offer forward, this offer was put forward privately, the owner has the right to accept that new offer. It might not be something I/we agree with, but this offer was out of our hands.
5/5
GoogleWe have used Brighter Moves twice, once when we moved to Llantwit 10 years and once when we sold our property last year. I have nothing but praise for them. Bob is a proper estate agent and really knows his stuff. I liked his straight …
5/5
GoogleWe choose Brighter Moves to deal with our house sale, we had plenty of viewings and were always kept up to date with any feed back and bookings. The team at Brighter Moves certainly went above and beyond, we would highly recommend and will definitely be using them for our next house move
Thank you Louise for your kind words
5/5
GoogleBob and the team did a fantastic job job with helping us move . Very easy to communicate with , which made the process really smooth
4/5
GooglePurchased a house recently in Llantwit marketed by Brighter Moves. Good comms from Bob and Amanda. Extra thanks to Bob who was also very helpful witnessing lots of documents for us.
5/5
GoogleWe bought our first home and later sold with Brighter Moves. Can honestly say they made each transaction as smooth as possible. We faced hiccups along the way (nothing to do with Brighter Moves) however Bob remained personable, professional, and 100% had our best interests at heart. I can't thank Bob and the team enough for everything they did. Buying and selling can be so stressful, the whole team are excellent, however Bob was especially compassionate and empathetic. I highly recommend this highly and professional dedicated team. Thank you so much for making such a difficult time as stress free as possible. Sarah Hazlewood
5/5
GoogleBob and his team was very professional and helpful with our move in June .They kept us updated through the whole process .
5/5
GoogleSelling a property in Wales but living in Scotland I thought it would be a bit of a task but Bob and the team at Brighter Moves took total control from start to finish. I would highly recommend them and their professionalism ……. Many thanks guys
Thank you Alan, I believe that as a seller you are part of the selling team. Your swift responses to enquires and suggestions, helped get this over the line before Christmas.
1/5
GoogleI enquired into a property I found online and rang the agent (Bob). He advised me that the property was tenanted and he was looking to arrange a viewing. I was happy and asked Bob to contact me as soon as the property was ready to view. Some weeks went by so I dropped an email to enquire with no reply. A few weeks later I was again searching zoopla and found the property was still for sale. This time confused I called the agent and again spoke to Bob who told me it was miles from him and he had been neglecting it. A bit concerned, my reply was "do you want to sell this?". He said yes and would be arranging it within a few days. A week later I received an email late Wednesday night asking if I could view 10 am Friday. I replied asking for Bob to call me the next day which he didn't. Later that afternoon I emailed saying I could make 10.30 and was given the wrong house number in reply. When I arrived on time I recieved an answer phone message advising me Bob was there, however he believed I had been and left. I returned the call to find out the house was the other end of the street. After viewing I made an offer and advised I would speak to Bob later. To this day I have never recieved a call regarding this. Friday I emailed Bob and he responded saying they had recieved a higher offer. I asked why he had not informed me so I could increase mine? He did not have an explanation. Bob is quite happy to make people wait months to view properties. Drive 40 minutes to view properties and then not bother following up leads. If the seller is reading this please feel free to contact me. I believe you may have sold this by now if it was not for the most disgusting customer service by your agent. My advice to you Bob would be to concentrate on an area you can manage. You have came across extremely bad on this occasion and your not only getting your business a bad name. Your also give the seller a bad experience.
5/5
GoogleSold my house with Brighter Moves earlier in the year - was a really smooth and easy process. Bob took the time to have a good chat with me about my needs and was proactive in helping me find a new home. My house sold only after a couple of …
1/5
YellSteer well clear!!
Lettings agent Amy Poolman has been trying to find us a tenant for 3 months, and the one person she found, moved out within two weeks, because his mum said that he didn't have enough money to pay the rent. She was poor about keeping me updated on progess, didn't send me a copy of trhe lease or other documents I requested to see, and the property is still empty. Living in London, it's necessary to rely on estate agents to find tenants. Now that I have told her that I will be registering with another agent, to see if they have better luck, she is refusing to send the keys back to me!! Looks like the police and Trading Standards will need to be informed.
5/5
GoogleExcellent, friendly service from the team at Brighter Moves, Llantwit Major. Really helpful and kind. Very impressed 👍 …
5/5
GoogleWe were very happy with the service we received from Brighter Moves. We found them to be very helpful, friendly, supportive and realistic with the sale of our house.
4/5
GoogleThe whole Brighter Moves team were friendly and professional. Also providing advice on local businesses to help with the house clearance and providing access. …
5/5
GoogleReally impressed with the ease of the process with Brighter Moves. The team are friendly maintaining regular contact. Was incredibly happy with the service provided by Bob and his team. Would very much recommend.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleBrighter Moves are a very professional team offering an efficient service and I’ll definitely be using them in the future.
5/5
GoogleSold twice with Brighter Moves and cant fault their service. Highly recommend and thank Andrew for the personal touch who went above and beyond on our behalf. Thanks againPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleFriendly, honest, efficient - what more can you ask for from an estate agent!
5/5
GoogleBobbie Morgan is a great professional. Thanks for all Ur help
5/5
GoogleI completed on a house last week. Brighter Moves Estate Agents have been excellent from the the day I first viewed the house to the day I moved in. They offer a friendly, professional service from beginning to end. The agent, Andrew Walls, was particularly helpful throughout the process. He was always available to answer any questions and to offer advice. He was available via text, phone or email and he answered questions really quickly and was always friendly and knowledgeable, which really helps to put you at ease during this stressful process! I am delighted with the new house, and Brighter Moves were first class.
5/5
GoogleFantastic service, we were the buyers on one of their properties and they were fab throughout the whole process, very friendly and went above and beyond! Highly recommend 👌 …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Brighter Moves's Llantwit Major office has 47 reviews across two platforms: 44 on Google, 3 on Yell (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Brighter Moves is rated 4.6 out of 5 across all 47 reviews, and 4.6 out of 5 on Google from 44 reviews, checked 9 October 2026.
Brighter Moves, 1 Pound Field, Llantwit Major CF61 1DL.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.