RE/MAX Property Hub Liverpool reviews

★★★★★ 1/5

Google

Our experience with Regus (IWG) Lincoln has been extremely disappointing and damaging for us as a small business. What was presented as a simple, flexible office solution quickly became a stressful and confusing ordeal filled with inflated … More

Paul · 13 December 2025

★★★★★ 5/5

Google

I have just taken a space in Derby Square and so far it’s great. Anna has been beyond helpful sorting everything out and fielding all my questions. The office is bright and quiet, 5 mins from the river and L1 and in a location where I feel safe even if I work late. So glad I found it.

K · 15 May 2025

★★★★★ 5/5

Google

Loved this place. They are absolutely great people. We had a bit of a challenge finding the place from Q Park John Lewis. To save your time, it's in the upper level. The level 4 of the shopping complex and walk down the road to Derby Square. Since they don't have a waiting room, you better go there at the given time. The staff is great. Always with a smile and so kind Thanks dear all

Ramindu · 13 June 2024

★★★★★ 1/5

Google

Bad experience and reception staff on the ground floor not friendly or helpful. I had an appointment for my young children under the age of 4 on the 4th floor and they did not let me in with them. They only let their father in and they did not even let me sit inside and told me to wait outside in a really disrespectful way. I will not repeat this experience here. Absolutely

Roro · 13 June 2024

★★★★★ 1/5

Google

This is the worst of all such services that I have been in for several years in Britain. The company rents only 1 room in the coworking space. But you are met on the ground floor of the building and are not allowed to go further: according to their rules, only the applicant (without family members) can go up to their office. There are chairs downstairs, but the guard forbids sitting on them and suggests waiting outside. Poor organization of work, slow and arrogant employees. Ps: If you want to go with the whole family, do not ask permission, just take the elevator to the 4th floor.

Vladislav · 11 November 2023

★★★★★ 5/5

Google

Close to the station, clean, modern, fast internet, free instant coffee and tea, nice receptionist The space was fairly quiet on a Thursday morning at 10am. They have several individual seats at communal desks, a couple of small pod-like tables (no doors), as well as private rooms/offices (starting from 2 seaters) that you can book for as short as 1 hour. Overall I'd recommend this for co-working teams or any digital nomads

Alessio · 14 February 2024

★★★★★ 5/5

Google

Great location, short walk to the river front and easily accessible for clients with good size offices. Anna, Jackie and Ellie (before she went on mat leave) really helpful.

Brian · 10 July 2025

★★★★★ 1/5

Google

Bad experience and reception staff on the ground floor not friendly or helpful. I had an appointment for my young children under the age of 4 on the 4th floor and they did not let me in with them. They only let their father in and they did … More

Rama · 14 July 2024

★★★★★ 5/5

Google

Great experience. Convenient location. Friendly and knowledgeable staff.

Alexander · 18 August 2025

★★★★★ 1/5

Google

I have been Regus client for two years. Think about having lots of dreams for your company, having a business where the purpose is helping people and ending up feeling stress, anger, annoyed all the time with the lack of respect for the clients that they have. They are really amazing until the moment that you sign your contract, after that, it's a nightmare. I have chosen an office in Mann island firstly and after having everything settled, two months after they said that I needed to move the next day for a different building because they couldn't have my type of business there. So they called me asking me to move ASAP, if possible next day, and I ended up in an office smaller than the one I had, in Derby Square, paying the same(when the lady that I signed the first agreement with said to me when I first chosen the space that Mann island was the most expensive of all of the 3 Regus buildings). I tried but I couldn't really fit in this tiny one cause my clients didn't had space to move so I asked to move for the a bit bigger on the side and guess what, they charged me more, of course. During this two years I experienced lack of respect from one of the managers, not just from me and my work, but my clients as well. They want you to pay in time and if you don't pay in time, they charge you fees, but then I finished my contract already, I'm waiting to receive my deposit, the time expired already, I ask the team, they direct me to the help desk, the help desk direct me to the portal and I'm like a ping-pong ball asking please for they send me my money back. This company doesn't have any respect for their clients and just make us feel frustrated and in anger. I don't recommend this place to anyone.

Ana · 16 December 2023

★★★★★ 5/5

Google

Lovely staff, good facilities

Charlie · 18 August 2025

★★★★★ 5/5

Google

I could do all my business in the building after having found a space to park my car in Liverpool one car park, by the Hilton Hotel (not the John Lewis car park, which is a little further)

Julien · 16 December 2023

★★★★★ 2/5

Google

NO WAITING ROOM FOR APPOINTMENT, If you arrive early for appointment, Security man will tell you to wait outside. PLEASE ARRIVE 10 MINUTES BEFORE YOUR APPOINTMENT TIME.

ANDY · 14 April 2024

★★★★★ 4/5

Google

Viewed the office space at Regus Derby Square, didn't make an appointment but called in on the off chance. Have to say the team there were fantastic , really accommodating , friendly and really knowledgeable. Ryan gave me a tour and helped me with ideas on how to set up the office space I really need. Shopped around a lot in other buildings but have to say this place stood out to me. Regus im pretty sure you have my business and I look forward to coming back to you shortly to confirm my needsPositiveQuality, Professionalism

Craig · 11 November 2021

★★★★★ 3/5

Google

It’s certainly a different sort of experience and not one I wish to do again for at least 10 years

Stephen · 11 November 2023

★★★★★ 1/5

Google

I am currently a client here at Regus Derby Square and have been for over a year. I am had numerous problems in last year due to problems in the building and lack of customer care. Problem we have had included being broken in to, being locked out of our office numerous times and having to work from home, no WiFi, one week we had no water at all so couldn’t use the toilets, giving two days notice to move offices to get a bigger client in, being served a court order for business rates that we were not liable for. The list goes on... Despite all of this we did not kick up a fuss and was labelled by reception as a ‘no fuss’ client as we are laid back. That being said for the issues experienced some form of compensation should of been offered not chased. I am absolutely appalled by the way thing are handled here and it seems higher management don’t seem to be bothered. The receptionist even commented the centre would be better off closed as it is ruining the reputation of Regus. I feel as we only have a small office we are not valued. Due to the issues we have encountered and the lack of management presence we have had, we have decided to end our contract only to be told we need to stay for another 4 months as they have placed us in a rolling contract. Completely unacceptable considering what has happened. They are trying to squeeze every possible penny from our company. Disgusting. I would void like the plague.

Mary · 12 November 2019

★★★★★ 1/5

Google

I am a client at Regus Derby Square and have been for over a year. I have experienced numerous problems in last year due to problems in the building and lack of customer care. Problems we have experienced included being locked out of our office numerous times and having to work from home, the centre being broken into, no access at weekends for the rest due to issues with key and building access, no WiFi, one week we had no water at all therefore has no use of toilets or running water, given two days notice to move offices to get a bigger client, being served a court order for business rates that we were not liable for which has taken four months of liaising with the council directly to rectify. The list goes on... Despite all of this we did not kick up a fuss and was labelled by reception as a ‘no fuss’ client as we are laid back. That being said for the issues experienced some form of compensation should of been offered not chased. During February we were without use of the office for a total of 5 days due to an electrical failure on the door that no one in Regus could figure out. This was the final straw and I requested to be reimbursed for the 5 days I was without access to my office. I had to request this when it should have been offered a gesture at the very least. It took two weeks of chasing to have this agreed and the credit note raised has not been applied to any invoice since and is therefore invalid! Numerous billing issues, I was charged a retainer deposit when I was moved out of my original office without choice as they sold my office space to larger client!! I am absolutely appalled by the way thing are handled here and it seems higher management don’t seem to be bothered. The receptionist even commented the centre would be better off closed as it is ruining the reputation of Regus. I feel as we only have a small office we are not valued. Due to the issues we have encountered and the lack of management presence we have had, we have decided to end our contract only to be told we need to stay for another 4 months as they have placed us in a rolling contract. Completely unacceptable considering what has happened. They are trying to squeeze every possible penny from our company before we leave. I have given Regus numerous opportunities to put this right and all they care about is money. Customer service is zero, I would not recommend and I will be glad when my contract is over! Don’t take my word for it please speak to your clients we are not happy.

Laura · 12 November 2019

★★★★★ 3/5

Google

Building old and outdated. Toilet facilities below standard in the building. Staff Great especially the security staff

Alison · 27 December 2023

★★★★★ 3/5

Google

Building old and outdated. Toilet facilities below standard in the building. Staff Great especially the security staff

Alison · 11 November 2023

★★★★★ 5/5

Google

Excellent visa facilitation center for Liverpool

VINAY · 13 June 2024

★★★★★ 5/5

Google

I went for the UKVI biometrics, friendly helpful staffs and overall nice experience

Dhanpati · 11 November 2023

★★★★★ 5/5

Google

Uk visa and immigration

Emil · 11 November 2023

★★★★★ 1/5

Google

Security extremely unhelpful and unprofessional not even allowed to wait in reception! How rude!

Jon · 11 November 2022

★★★★★ 1/5

Google

Terribly noisy place, in spite of the house rules, which are so clear with regards this subject: profesional behaviour and do not bother other users. However, informal conversations in laud voice and laud laughs (are laud laughts compatble with the so called "professional behaviour" ?) sadly are frequent specially on Friday.

Juan · 12 November 2019