Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotLiverpool Residential - Fantastic Service (Even during a Pandemic)
Liverpool Residential have been fantastic throughout the sale of my property. From the first day I contacted them to ask them to sell my house right through to completion they have been very professional. Even when there was a query between the solicitors I spoke to John and he got it sorted in no time. I really can’t thank John & Matt enough for all their help, especially as they had the added pressure of the coronavirus pandemic to deal with. Thank you both. I would highly recommend you to anyone.
Mr · 18 May 2020
★★★★★ 5/5
TrustpilotA committed and professional service
City Residential completed the sale of our apartment despite several very complicated issues. Their sales negotiator Finlay Austin took full responsibility for this case to ensure a smooth completion. Throughout the process we were fully updated and when the sale became more complicated, this did not phase him in anyway and a solution was found to progress at each stage.
Kathy · 4 August 2025
★★★★★ 5/5
TrustpilotFantastic Company and Excellent…
Fantastic Company and Excellent service. I have worked with Liverpool Residential for a number of years and couldn't ask for a better service. John, Matty and the team manage a number of properties. I would highly recommend Liverpool Residential if you are looking for a professional, efficient and extremely reliable company to organise lettings and mortgages. I have also received very positive feedback from tenants who appreciate the customer service and professionalism Liverpool Residential offer. Thank you
Helena · 19 June 2018
★★★★★ 5/5
TrustpilotEffective and Professional Service
Liverpool Residential valued our property at a considerably higher price than any other agent we'd spoken to. They were clearly right to do so as we received an offer for asking price within 24 hours of the house going on the market.The service provided was exceptional and John was always easy to get hold of and extremely helpful.
D&H · 12 July 2019
★★★★★ 2/5
TrustpilotClueless
Agents don't know anything about properties they show around, and they're late. At end of tenancy they scheduled a viewing without 24hr notice.
Anna · 25 July 2024
Agent replied · 22 July 2025
Hi Anna, If you could please provide additional information about your experience with Liverpool Residential and email to matt@liverpoolresidential.com as we have know one in our database matching your details.
It is also our company policy to only gain access to a property with a tenants permission.
You may be confusing us with another agency.
Thanks
★★★★★ 5/5
TrustpilotLiverpool Residential Excellent
Liverpool Residential was a great Estate agent to sell our property, within one day with agreed marketing pictures and video we was live on the main search sites, I could speak to them any time and the property sold in one day, this was all during our current situation being Covid 19, we as the seller adhered to the rules as explained by Liverpool Residential. I was teamed up with John, excellent work, service and clear with each step, would definitely use them again, excellent.
Diane · 10 September 2020
★★★★★ 5/5
YellFast efficient agents
They found me a tenant quickly. Really helpful and came out to see my property within 24 hours of initially contacting them. All queries answered and dealt with promptly. Would not hesitate to recommend them and I’ll be using them again if my tenant leaves. Thanks
LauraH-2233 · 20 June 2023
★★★★★ 5/5
TrustpilotPleasure to deal with and provided an…
Pleasure to deal with and provided an excellent tenancy find service with no hassles. Followed up quickly on documentation and handover of details, would not hesitate to use again.
Terry · 13 June 2018
Agent replied · 22 October 2024
Thanks for taking the time to write a review Terry, we really appreciate your business and feedback. If we can be of any further assistance please feel free to contact us.
★★★★★ 5/5
TrustpilotGreat company to work with
Great company to work with. Very professional and excellent at managing my properties. Their communication is also very good.Would highly recommend to work with Liverpool Residential lettings.
John · 14 June 2018
Agent replied · 22 October 2024
Thanks for taking the time to write a review JP, we really appreciate your business and feedback.
★★★★★ 5/5
TrustpilotGreat knowledge of local market!
Real down to earth lads who know their stuff! Thanks for your guidance in renting out our property. I can thoroughly recommend Liverpool Residential
Tracey · 13 June 2018
Agent replied · 22 October 2024
Thanks for taking the time to write a review Tracey, we really appreciate your business and feedback.
★★★★★ 4/5
TrustpilotLiverpool Residential is a good property letting and management agency
Liverpool Residential removes from me the pressure and stress of interacting directly with the tenants. I have been with them for 12 years and I found them reliable.They have ensured the apartment remains in good condition and have worked had to find new tenants within 1 - 3 months whenever the apartment is vacant.
Christian · 2 February 2019
★★★★★ 5/5
TrustpilotA thoroughly professional service that…
A thoroughly professional service that exceeded all my expectations. Matt, John and everyone at Liverpool Residential should be commended for their hard work, customer service and patience. They all took the time to talk and discuss all the options on the table in a professional and polite manner. Thank you again.
Andy · 28 March 2019
★★★★★ 5/5
TrustpilotExcellent agents
Excellent agents, have used others and these are the best we've tried. Wouldn't trust our property in anyone else's hands
Dave · 13 June 2018
Agent replied · 22 October 2024
Thanks for taking the time to write a review Dave. Im glad to hear you were happy with the service you received.
★★★★★ 5/5
TrustpilotExtremely professional team
Extremely professional team , I was living 150 miles away , I sent them the key to the house and they managed everything sold the house the house and kept me fully informed. The free was also a fixed amount unlike other agents who were charging 3 times more .
Irfan · 5 May 2019
★★★★★ 5/5
TrustpilotReally helpful and excellent…
Really helpful and excellent communication. All queries answered and dealt with promptly. Would not hesitate to recommend.
Laura · 14 June 2018
Agent replied · 22 October 2024
Thanks for taking the time to write a review Laura, we really appreciate your business and feedback.
★★★★★ 5/5
TrustpilotThe guys at Liverpool Residential look…
The guys at Liverpool Residential look after my property rental with ease and efficiency, my queries are always answered in quick fashion. Considering I live on the other side of the world this really is a hassle free armchair investment for me. Well done guys!
Lee · 24 July 2018
★★★★★ 5/5
TrustpilotEffective and Professional Service
Liverpool Residential valued our property at a considerably higher price than any other agent we'd spoken to. They were clearly right to do so as we received an offer for asking price within 24 hours of the house going on the market.
D&H · 12 July 2019
★★★★★ 5/5
TrustpilotVery helpful
Very helpful. They do what they say they'll do. Recommend them
Mr · 13 June 2018
Agent replied · 22 October 2024
Thanks for taking the time to write a review Paul, we really appreciate your business and feedback.
★★★★★ 5/5
TrustpilotThe team have been wonderful
The team have been wonderful. Trying to let a property long distance had not been easy. Luckily I chanced upon Liverpool Residential online and have been very impressed with their speed and efficiency. Would highly recommend them..
Jenny · 2 April 2020
★★★★★ 5/5
TrustpilotVery helpful and always available
Very helpful and always available. Good quality service.
Jimmy · 13 June 2018
Agent replied · 22 October 2024
Thanks for taking the time to write a review Jimmy.
★★★★★ 5/5
TrustpilotHighly recommend Liverpool Residential
Highly recommend Liverpool Residential. The valuation happened on a Thursday, photographs taken on a Friday, marketed on a Saturday, received my first offer on the Monday. Sold and completion of contract 7 weeks later.
Moiz · 11 February 2020
★★★★★ 5/5
TrustpilotHighly recommended for landlords!
I have been with Liverpool Residential as a landlord for almost 10 years and in that time i have found them efficient, effective and responsive with virtually no down time between tenants. Cant recommend them enough!
Paul · 20 June 2018
★★★★★ 5/5
TrustpilotFantastic service
Fantastic service, recently let a property for me in Liverpool, would highly recommend. Thanks
Bespoke · 30 January 2023
★★★★★ 5/5
TrustpilotGreat service and support from everyone…
Great service and support from everyone in their office that I've dealt with. Will continue to rely on them to manage my property in the future.
Dave · 29 October 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
