1/5
TrustpilotNo deposit back for 5 month!
I am waiting for my deposit now for 5 months! They don't answer emails and when I called, promised to sort it out, it was 2 months ago!! Is it serious?!!!
Trusted Agent profile · Liverpool
Entwistle Green Liverpool reviews
★★★★★
476 reviews across 2 platforms
86 Coronation Road, Crosby, Liverpool, L23 5RH
Entwistle Green's office in Liverpool, at 86 Coronation Road, is rated 3.4 out of 5 across 476 reviews on two platforms, including 211 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Entwistle Green, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
Trustpilot1/5
Trustpilot3 emails and Can’t answer one simple…
3 emails and Can’t answer one simple question, regarding the property’s, they literally don’t have a clue.. what there flogging, avoiding in the future..
1/5
TrustpilotDon't bother
Don't bother, they take months to fix anything and don't even do it properly, they overcharge on rent, screw this company
1/5
TrustpilotRUBBISH SERVICE FRONT START TO FINISH…
RUBBISH SERVICE FROM START TO FINISH (Promised everything and nothing ever actually got done complete waste of time to be honest) id recommend avoiding this branch - westhoughton
5/5
TrustpilotVery happy to do business with this…
Very happy to do business with this company great team and many thanks for all your help keep up the great work.
1/5
GoogleShocking Customer Service! Wouldn't recommend these to my worst enemy, full of false promises. Terrible experience every time I've had to call that's if you can get through!
1/5
TrustpilotSteer clear from this company
Steer clear from this company! Most unprofessional company in the world! Especially the Allerton Road Branch in Liverpool
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
We really appreciate your feedback and are so happy to know you enjoyed your experience so much! We’d love to hear any other details if you have the time!
1/5
TrustpilotOne of the worst company's I have ever…
One of the worst company's I have ever dealt with, not surprised they are having problems, rude arrogant, liars, lazy, need I go on.
5/5
TrustpilotVery happy with the service provided
Very happy with the service provided, professional, quick and beyond my expectations thank you gail hines and team
5/5
GoogleExcellent service couldn’t have been more helpful, constantly updated with info and changes ect and Jenna’s a little fitty 😏 …
5/5
TrustpilotI was very happy with Gail's service.
I was very happy with Gail's service.Very attentive and very propomt.Thank you
5/5
GoogleVery professional and speedy service. Would definitely recommend and will use again in the future.
1/5
TrustpilotTerrible customer service and do not…
Terrible customer service and do not fix repairs
2/5
TrustpilotMediocre
Expensive, uncommunicative and added stress to a stressful process
5/5
TrustpilotThe service was excellent!
Rating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Emily thank you for taking the time to leave us your stunning recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Jane Rudd thank you for your 5* review.
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Thank you Michael!
1/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
1/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Entwistle Green Liverpool
Has Entwistle Green won any awards?
Yes. In The Trusted Agent 2026 awards: Entwistle Green, Liverpool won Trusted Agent.
