Belvoir Liverpool South reviews

★★★★★ 1/5

Google

No show to a viewing. I emailed them to complain about it and was ignored. Edit to the Belvoir response: I’m honoured to have finally be graced with a response. Of course you can’t see any cancelled viewings as my no-show viewing was in MAY 2024. I did email you sometime afterwards and never received any response either. You can keep assuring everyone that this never happened, however, another person who also turned up for the viewing was also never contacted. We both called you on 2 different numbers, we both received an automated reminder and the other viewer even called you the morning of the viewing and was told it was happening. She traveled some distance just for that viewing! I think I gave you more than enough opportunities to sort it out and you replying at the end of this year is now pointless and clearly serves to present yourselves in a good light before you ignore or upset more people in the new year. So no, I won’t be contacting you as I have enough to do before Christmas. I’m only relieved I didn’t rent anything through your agency.

D · 7 January 2025

★★★★★ 5/5

Google

Moving in the middle of a pandemic is stressful at the best of times however, Steven Pye (Letting Agent, Liverpool South) was so incredibly helpful at all times. Whenever I need a question answering or an update on anything, he was always quick to respond. The level of kindness I recieved is something that I won't forget and made the moving transition so much smoother than it would have been. Thank you, thank you, thank you!PositiveResponsiveness, Professionalism

Francesca · 1 January 2021

★★★★★ 5/5

Google

A massive thank you to Hayley and the team at Belvoir Liverpool South for all their help during the past two months while we went through the process of renting our new home. They kept in touch regularly, were extremely patient and professional and assisted us throughout. I would recommend Belvoir to anyone looking to rent a property.

Jane · 8 March 2024

★★★★★ 5/5

Google

We applied for a property and were chosen to go ahead. We absolutely love the place. We dealt with Hayley, who was very kind, understanding and patient with us while we went through the referencing checks. Anything that was needed she was quick to ask and nothing was too much to ask. We will be using Belvoir South again in the future. Thank you to Hayley and the team

James · 9 March 2023

★★★★★ 5/5

Direct reviews

My dealings with Belvoir occured after receiving an eviction notice, with very short notice, on the property I had been resident at for 13 years, due to my landlord being repossessed. I dealt with James, and still do with what will certainly be a successful long term tenancy going forward. I felt James listened intently to my story, immediately upon first introduction. We arranged a viewing on what for me was the perfect property locally, very luckily, in my neighborhood, for the very next working day. From there as the ball rolled, everything went exceedingly smoothly and when an isssue cropped up, such as late in the day when we needed an electrician to re do the electrical certificate, James' communication and tenacity was right there and everything got sorted. He was a consumate professional and a credit to Belvoir. Now as I am now rehoused happily they have a very good after service for tenants with a great online service whereby you can contact a service professional literally at all hours of the day. I feel I am in a much better and safer position with this tenencay, and it will too be a longterm great decision to stick with Belvoir.

Malcolm · 26 October 2021

★★★★★ 5/5

Google

Having bought an investment property to rent in Liverpool, Belvoir Lettings were by far the most helpful and professional letting agent in the Liverpool area and I rang at least 12. Their service and knowledge of the area and the rental market is exceptional and they go above and beyond to help. The experience within this Branch far out weighs other letting agents in the area and it has been an absolute pleasure renting my property with them. I honestly cannot recommend them enough. So if you are a landlord or a tenant please give them a call! You won't regret it!

Helen · 19 April 2021

★★★★★ 5/5

Google

Could not recommend Belvoir South Liverpool enough, me and my partner decided to move during a global pandemic (clever, I know) - However the professionalism displayed by Steve and James is unparalleled. During the viewing James kept socially distance, knew his stuff about the area/property and also gave me a full breakdown on how it works (we are new tenants, so didn't know a lot). They went above and beyond and made moving easy and less stressful than I anticipated. I had a few questions once I was in the property and they couldn't of been more helpful, so you can tell they don't care about just getting anyone in the properties they list- They make sure you're happy once you're in and if not, how can they help further. Both Steven and James are a credit to Belvoir - I urge any new tenants to strongly consider Belvoir!PositiveProfessionalism

J · 19 April 2021

★★★★★ 5/5

Google

I have been a landlord customer of Belvoir Liverpool South for nearly 10 years. Martin and his team run a reassuring efficient service looking after my property and also my tenants. I've had a succession of good long term tenants with very little gaps. The team are always very responsive to address any maintenance issues etc. This year Steven has helped with a seamless changeover and getting trades in to carry out some updating. A pleasure to work with.PositiveResponsiveness, Quality, Professionalism, Value

Hiosmany · 19 April 2021

★★★★★ 5/5

Google

We cannot think of anything but positive words to say about the team at Belvoir Liverpool South. We had a complex and deeply personal situation that had prevented us from finding a rental property previously; however, after an initial conversation with James, and assurances / assistance from Steve, we managed to find a beautiful home and managed to overcome any hurdles with the assistance of Belvoir. They have gone above and beyond to accommodate a move-in date before Christmas, which means that our two little boys will be in their new house for Christmas. We couldn't be happier, or more grateful. They are all simply outstanding. Thank you for everything!PositiveResponsiveness, Quality, Professionalism, Value

Jessica · 1 January 2021

★★★★★ 5/5

Google

I am moving from Switzerland to Liverpool and have had a really rough time finding a place. Going through different agencies, all of which very friendly enough but very unreliable (not answering emails, promising to get back and then never do etc.). Finally, with Belvoir, it was a completely different experience. Zana was quick to respond, always very straightforward to communicate with and just a godsend through this difficult task of finding a new home abroad. I specifically enjoyed to finally have a personal connection and not always have to repeat my whole story with every phone call simply because yet another agent had picked up who had never heard of me before, like it was the case with several other agencies. If anybody asked me where to start looking for a place in Liverpool, I'd recommend Belvoir in a heartbeat.

Stefan · 2 January 2020

★★★★★ 5/5

Google

I've used Belvoir for years to rent out my house. Martin and his team have always been incredibly helpful and responsive, sorting issues out as soon as possible for either me as the landlord, or the tenants. Martin in particular, is always happy to speak, regardless of time of the day - on one occasion when having tenancy issues, he was at Disneyland with his family! I can't rate them highly enough - I am confident that you'll be pleased with the service provided.

Justin · 2 January 2019

★★★★★ 5/5

Google

This was my first big move on my own and it was a stressful time but Belvoir team made sure everything ran smoothly from viewing to signing the contract and handing the keys to my dream place. A big thanks to James who managed everything to the very little detail. Wonderful service and an absolute professional team. Definitely recommend it to anyone looking to renting, buying or selling properties.PositiveResponsiveness, Quality, Professionalism, Value

Lucy · 1 January 2021

★★★★★ 5/5

Direct reviews

Excellent job by Michael selling our house for us, from start to finish. Sensible advice and great communication throughout the process. Did everything we could have asked for. Would certainly recommend Michael if you are looking to sell your house in South Liverpool.

Neil · 29 October 2023

★★★★★ 5/5

Google

As this was my first and only experience with renting out my flat, I was very happy to use Belvoir as they seemed extremely professional and all my questions were answered. I've had 2 sets of renters and both have been fine as far as payments. I have an older property and things did need to be looked at from time to time, but throughout I felt Belvoir kept me up to date and allowed me to investigate the issues while managing the tenants expectations.They also have a good selection of Builders and Plumbers, etc who were able to act quickly to sort any issues and they were reasonably priced. Great Team from Sue on reception to Steve who handled my account. Wouldn't hesitate using them again!!!PositiveResponsiveness, Quality, Professionalism, Value

Mike · 19 April 2021

★★★★★ 5/5

Direct reviews

Of all the years I have dealt with estate agents, be it to rent or let. Belvoir Liverpool South branch has by far been the best. Can't thank them enough of making our new rental smooth and stressless. Approachable, friendly staff from viewing to collecting keys and everything in between. I'll definitely recommend this branch to others. Thank you!

Kate · 3 February 2022

★★★★★ 5/5

Direct reviews

Hayley was an excellent agent from start to finish, making the process of moving home easy. She was honest, communicated clearly and kept us fully informed throughout. I would fully recommend Belvoir to others and thank Hayley for all l her help.

Kathryn · 27 July 2023

★★★★★ 5/5

Google

Working with Belvoir Liverpool South has been an absolute pleasure. I have found the client relationship team to be excellent to work with - They are prompt at replying to messages or addressing any concerns/queries. I highly recommend working with this agency.

Lou-Ann · 30 March 2023

★★★★★ 1/5

Google

Terrible agency I dealt with an employee called Helen , she arranged the viewing of a property in Mathers Avenue very quickly but after that she ignored us . She was arrogant unlike other employees at other housing companies .We have been chasing them for two months to sign the contract after our agreement to pay 12 months in advance but every time when we call, she tells us “ I will call the landlord and come back “ but she never does. I felt like we are begging her to sign the property knowing that when we offer to pay 12 months in advance to other lenders , all other agencies were welcoming. Yesterday I viewed another property with different estate and today we have signed the contract ( everything runs smoothly unlike dealing with this company which wasted our time )

Alaa · 30 March 2023

★★★★★ 5/5

Google

We are renting the house from Belvoir Liverpool South. All went well by now. Reliable and organised agent.

Elena · 8 March 2024

★★★★★ 5/5

Google

We’ve had a great experience renting though Belvoir. Hayley was extremely helpful and everything went very smoothly.

Ana · 8 March 2024

★★★★★ 5/5

Google

Fantastic service, Hayley was super helpful with everything - making it easier for us to relax in the process of renting for the first time. I would highly recommend

Benjamin · 30 March 2023

★★★★★ 5/5

Google

My experience with Belvoir was great, in particular Hayley, as she is very professional and knowledgeable! And was able to answer all of my queries in a timely manner.

Louise · 27 February 2023

★★★★★ 5/5

Google

Belvoir in South Liverpool manage a large block of apartments for us and have been extremely diligent, professional and efficient. We have been very impressed with great work Steven Pye and his team have done and look forward to working with them going forward.

Andrew · 1 January 2021

★★★★★ 5/5

Direct reviews

Hayley was excellent! Thank you so much for all the help provided.

Ana · 18 September 2023