5/5
Direct reviewsPlumbing repair. Arrived on time and as always very helpful, courteous and reliable. Mike the engineer was in and out and job done in no time. I would highly recommend.
Trusted Agent profile · Liverpool Central
Verified
Belvoir Liverpool Central reviews
★★★★★
912 reviews across 6 platforms
20 Sir Thomas Street, Liverpool Central, L1 6BW
Part of Belvoir, see every office.
Belvoir's office in Liverpool Central, at 20 Sir Thomas Street, is rated 4.8 out of 5 across 912 reviews on six platforms, including 496 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Belvoir won in 2026.
496
Reviews on Google
This office
56
Reviews on Facebook
This office
54
Reviews on Yell
This office
95
Reviews on View Agents
This office
174
Reviews on Direct reviews
This office
37
Reviews on allAgents
This office
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Buyers1 review
I’ve had such a positive experience with Belvoir Liverpool. They provided incredibly quick responses and were always there with support when I needed it most ...Read the review from buyers
Landlords42 reviews
After my tenants moved out recently, Rebecca managed the end-of-tenancy inspection and deposit negotiations seamlessly and provided a detailed check-out report ...Read all 42 from landlords
Tenants50 reviews
They're really professional agent. They do their job very well. Our first home was from Belvoir and now after 2 years when our contract was ending we have been ...Read all 50 from tenants
Awards
The Trusted Agent 2026 results for Belvoir, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Liverpool Central office, from every platform, shown as written. First names only.
Direct reviews5/5
GoogleGreat experience with Kostas, lovely man who made the whole process quick and easy, would highly recommend!
5/5
Direct reviewsWe have rented our first apartment with Belvoir and the service has been very good. They have been very polite and considerate, another good point we manage everything online.
5/5
GoogleBest customer service
5/5
Direct reviewsTop class assistance from my first phone call to picking up the keys and speedily dealing with a minor problem. Great customer service and contact. Would highly recommend
5/5
Direct reviewsVery helpful when issues were raised and made the moving in and out process very easy. Would recommend!
5/5
YellWould recommend
Very helpful when issues were raised and made the moving in and out process very easy. Would recommend!
5/5
GoogleHad an electrical issue at my rented apartment. Mike sorted everything very quickly and fixed the issue the next day. Very professional and helpful.PositiveResponsiveness, Professionalism
5/5
Direct reviewsBelvoir are a good and reliable letting agency we had little trouble getting in touch with queries and they always made sure things was handled quickly and professionally.
5/5
FacebookI've been with Belvoir for two years now, and I'm very happy with this letting agency, they provide an excellent service. Everytime we have an issue on our flat, they solve the problem quickly and efficiently. Highly recommended.
5/5
GoogleGreat service. Knowledgeable staff.
5/5
GooglePurchased a property recently through Belvoir. Fantastic customer service, kept me updated throughout the process and helped chase any outstanding queries that I had to get things moving along. Would be a pleasure to do business with again.
5/5
GoogleIt has been a pleasure to work alongside Belvoir in acting for both buyers and sellers. They are a professional client focussed estate agent which aligns very well with our ethos as a central Liverpool conveyancing operation.
5/5
GoogleProfessional team, prompt response, adequate support during the agreement and the moving in phases.
5/5
GoogleCould not fault the Belvoir team. Made our moving experience easy and stress free
1/5
FacebookI can say they are slow in dealing with tenants aspects like maintenance, it takes ages for them to get a response and sometimes they do not provide a satisfactory response. It is a real disappointment...
4/5
GoogleAs a landlord, I really welcome the support from all of the team in the Liverpool office. It doesn't seem to matter who you deal with at this branch, the customer care is consistently good.
5/5
FacebookFive star service. I would highly recommend this agent to sell your property. Lucy and Vicky have been lovely to deal with, so professional and friendly. Queries always answered promptly, can’t recommend them enough.
5/5
Direct reviewsExcellent to deal with as always, professional and helpful, also very efficient.
4/5
GoogleRating only, no written review.
Agent replied · 10 October 2026
We are thrilled to receive your four-star rating, Conan. Your feedback helps us continue providing excellent service.
5/5
YellGood service
Really good service. Always helpful and informative
5/5
Direct reviewsExcellent service by Kostas. Smooth transition.
5/5
GoogleGood service for rental processing, excellent service for contract signing and inventory check-in, and great service for fault reporting and repair/fixing.PositiveResponsiveness
4/5
GoogleNice experience with Belvoir, I had few problems at the beginning really well sorted for me. In addition to, you can find really nice people ready to help you in the best way available.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Belvoir Liverpool Central
What do landlords say about Belvoir Liverpool Central?
42 reviews from landlords, rated 4.9 out of 5 on average. For example, Georgia wrote: "After my tenants moved out recently, Rebecca managed the end-of-tenancy inspection and deposit negotiations seamlessly and provided a detailed check-out report ..."
What do tenants say about Belvoir Liverpool Central?
50 reviews from tenants, rated 5.0 out of 5 on average. For example, Nazime wrote: "They're really professional agent. They do their job very well. Our first home was from Belvoir and now after 2 years when our contract was ending we have been ..."
Has Belvoir won any awards?
Yes. In The Trusted Agent 2026 awards: Belvoir, Liverpool Central won Trusted Agent; Belvoir, Basingstoke won Platinum; Belvoir, Harrogate won Platinum; Belvoir, Warrington won Platinum; Belvoir, Gloucester won Platinum; Belvoir, Andover won Platinum; Belvoir, Rugby won Gold; Belvoir, Leamington Spa won Gold.
