Trusted Agent profile · Liverpool Central
Verified
★★★★★
914 reviews across 6 platforms
20 Sir Thomas Street, Liverpool Central, L1 6BW
Part of Belvoir, see every office.
Belvoir's office in Liverpool Central, at 20 Sir Thomas Street, is rated 4.8 out of 5 across 914 reviews on six platforms, including 497 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Belvoir won in 2026.
497
Reviews on Google
This office
56
Reviews on Facebook
This office
55
Reviews on Yell
This office
95
Reviews on The Trusted Agent
This office
174
Reviews on The Trusted Agent
This office
37
Reviews on allAgents
This office
Showing 95 reviews on The Trusted Agent only. Show every review
4.8/5
The Trusted AgentExcellent Service
Amazing service from Belvoir especially from Rebecca Bush. Extremely reliable reassuring and hard working put our minds at rest during a difficult time. A efficient and professional outfit strongly recommend to use this company as it won’t let you down! Excellent support and Service
5/5
The Trusted AgentExceptional team
Belvoir’s an EXCEPTIONAL team. As a landlord I have faced several challenges; special thanks to their amazing group of staff especially property manager Nathan Louter who is extremely competent in managing the property and solving issues efficiently. Couldn't recommend highly enough!
5/5
The Trusted AgentGreat service
Rebecca and the team at Belvoir liverpool central have been great in all our dealings and sad to leave them
5/5
The Trusted AgentQuick and honest communication - The staff is great
After a long tenancy, I can say I have never had any issues with them, they addressed my requests promptly every time and made sure the property kept in good conditions. Very good, 5-star service. Thank you!
4.6/5
The Trusted AgentExcellent communication and progression of tasks
Nathan Luther and Adam Rastall have always found me quality tenants with long leases, see to faults quickly and efficiently, and have local tradesmen on their books to deal with problems quickly and at competitive, VAT free prices. I have been using this company for over 3 years now and their personal touch far outstrips other agencies I've used for my lettings. Highly recommend
5/5
The Trusted AgentAmazing Staff
Amazing service! From making arrangements for viewing to picking up the keys, every single member of staff that I dealt with from Belvoir have been super polite, friendly and professional. Definitely one of the best agencies I have dealt with! Genuinely have nothing negative to say. 100% satisfied :)
5/5
The Trusted AgentManaged for many years
The team at Belvoir Liverpool Central manage my portfolio and each member of the team offers a fantastic service, keep up the great work.
4.8/5
The Trusted Agent5 stars
Got the keys a week after our viewing. Very efficient service and would highly recommend. All issues noticed on viewing were resolved by the time we moved in.
5/5
The Trusted AgentTop notch service
Great service at Belvoir. They keep me informed and updated on my property. Respond to emails and action requests quickly. I have been with them for over 10 years.
5/5
The Trusted AgentExcellent
Great service from start to finish
5/5
The Trusted AgentExceptional Service
As landlords we know that Belvoir always has our best interests at heart. Kyle has recently secured a further AST on our property, with a rental increase, so we have the security of income for the next 12 months which is reassuring. Thank you.
5/5
The Trusted AgentExcellent service
We have received excellent service from the Belvoir team, especially from Amy and Adam. Everyone was incredibly helpful, and the whole process was smooth and stress-free. Thank you for all your support and for checking up on us. We really appreciate it.
4.9/5
The Trusted AgentAppreciating the belvoirliverpool team
The quality of service is massive
5/5
The Trusted Agent5 star service, all the time!
Belvoir have been letting my property for a couple of years. They are prompt with queries from myself and the organisation and management of tenant issues is excellent. So prompt, organised, and as far as I know, they have never dropped the ball. 5 star service through and through!
5/5
The Trusted AgentSuperb Experience
I have nothing but positive feedback for Belvoir (Liverpool). The team have been incredibly helpful and responsive from Day 1 and it was the smoothest, most well organised letting of a property that I have experienced. I would highly recommend using Belvoir. Thank you!
4.8/5
The Trusted AgentProfessional and efficient
Very responsive to quieries and questions. Belovoir quickly found me good quality tenants where other agencies in Liverpool had failed to provide tenants with adequate references. This slightly higher fee is offset by a very individual and personalised service.
5/5
The Trusted AgentHelpful and friendly
Super easy to contact and very proactive in getting any problems sorted which is always appreciated. Always keen to help us with issues that we’ve had in the past, and they’ve been particularly great in sorting out our most recent problem with a leak in the property.
5/5
The Trusted AgentNew Tenancy Agreement
Moved into apartment for the first time renting a property. Belvoir were brilliant from start to finish, assisting us with the process and any requirements. They then helped us right through to moving house and all the staff (we dealt mainly with Amy, Mikael and Haris) were always pleasant and willing to assist. Would recommend to everyone.
5/5
The Trusted AgentPretty good
Estate agent's good, has always tried to help when I've had an issue, and has been reasonable with regards to the contract
4.9/5
The Trusted AgentWonderful Experience
We are incredibly grateful to Mikael and Amy for their support throughout the entire process. They answered all our questions in a kind, helpful, and informative manner. Thanks to them, we were able to complete the moving process smoothly and with a very positive experience. We sincerely thank them for making everything so much easier!
5/5
The Trusted AgentA1 , super duper helpful
Looking for my elderly mum, and they were patient, kind and very helpful thanks
5/5
The Trusted AgentSupport
We were very lucky to find Belvoir; they provide support every step of the way during the move. We’re very happy with the support we’re receiving. I would definitely recommend this agency.
4.8/5
The Trusted AgentTenant review
The process was smooth and correspondence was straight forward. They did a good job without stress. No hidden charges.
4.6/5
The Trusted AgentGreat teamwork
It was a wonderful experience switching to Belvoir Lettings. Each consultant carried out their task speedily and professionally. Shout-out to Rebecca, Nathan, Mikael, Amy. Happy that my property was quickly re-let after a bit of redecoration.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Belvoir, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Belvoir Liverpool Central won ESTAS awards in one year, most recently 2019.
ESTAS winner in one year: 2019.
ESTAS awards by year, 20192019 2 Silver and 1 Best in County ESTAS 2019 winners
Source: ESTAS winners lists, as published, linked by year.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I’ve had such a positive experience with Belvoir Liverpool. They provided incredibly quick responses and were always there with support when I needed it most ...Read the review from buyers
After my tenants moved out recently, Rebecca managed the end-of-tenancy inspection and deposit negotiations seamlessly and provided a detailed check-out report ...Read all 42 from landlords
They're really professional agent. They do their job very well. Our first home was from Belvoir and now after 2 years when our contract was ending we have been ...Read all 50 from tenants
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42 reviews from landlords, rated 4.9 out of 5 on average. For example, Georgia wrote: "After my tenants moved out recently, Rebecca managed the end-of-tenancy inspection and deposit negotiations seamlessly and provided a detailed check-out report ..."
50 reviews from tenants, rated 5.0 out of 5 on average. For example, Nazime wrote: "They're really professional agent. They do their job very well. Our first home was from Belvoir and now after 2 years when our contract was ending we have been ..."
Yes. Belvoir Liverpool Central won Trusted Agent in The Trusted Agent 2026 awards. It also won Silver for Sales in North West (Cumbria, Lancashire, Merseyside) and Silver for Lettings (Tenants) in North West (Greater Manchester, Merseyside) at the ESTAS 2019 awards, and 1 other industry award since 2019.
