Trusted Agent profile · Littlehampton
★★★★★
173 reviews across 1 platform
86-88 The Street, Rustington, Littlehampton, BN16 3NJ
Leaders Lettings's office in Littlehampton, at 86-88 The Street, is rated 4.8 out of 5 across 173 reviews on 1 platform, including 173 Google reviews rated 4.8.
Every review we hold for the Littlehampton office, from every platform, shown as written. First names only.
5/5
GoogleI cannot thank Courtney Kent enough for looking after my property in Worthing. Courtney is prompt at replying and sorting any maintenance issues out. Thank you Courtney for your 5 star service!
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleWe are currently moving out of a property managed by leaders and our move date has been moved. We spoke to Courtney as we were very stressed and concerned. Courtney went above and beyond and prevented us being homeless for a few weeks. Courtney was very professional and understanding and is a credit to leaders in rustington. Thank you Courtney you was amazing.
5/5
GoogleVery polite staff. And also, very responsive of any inquiries, anything like that. Especially been, it's the first time going through a renting situation. As I wasn't too sure of the process, myself And due to my autism, I need to be specifically instructed to do certain things, make sure everything's in order and very clear to understand The procedure
Dear Matthew Matts We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleWe rang leaders as we were after changing our holiday let into a full time tenanted let. After meeting James at the property he gave us a call the same day to say he had found someone that would love to rent it out. Within 5 weeks the new tenants had moved in, we could not of asked for a smoother process and are very happy with the service from start to finish that we experienced
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleGreat service. Helpful team and shout out to Jessica who goes above and beyond.
Dear Darren Jones We greatly appreciate your 5-star review and the time you took to share your experience with Jessica. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
4/5
GoogleI rent with Leaders, and I couldn’t be happier. I am a single mum with two children, and after been turned down by so many other agencies, Leaders has ticked all the boxes for me. I couldn’t be happier with my property manager, Nicola. She’s always on top of things, and we feel like we have been looked after very well. So for that, I thank Leaders for they great team work, and a massive thank you to Nicola for all a hard caring work with us.
Dear Ana, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleThis is my first time renting with Leaders in Rustington. James has been amazing, very helpful and professional throughout. Tina was also brilliant along with Jessica. What a great team. Thank you for a stress free and pleasant experience
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleCouldn't be happier with Courtney Kent as my property manager. I moved into the flat only a few months ago but she is a vast improvement on the manager at my last place. Polite, efficient, and always available to take my call, it is property managers like her that set the standard for those around her. Thank you Courtney for all your hard work.
Dear Matt Jelley Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI'm super happy with their service and help. They helped me find a home really fast. All the staff are good, especially Mr. James, who's doing a great job. Everything's up-to-date and the experience was excellent.
Dear Sebastian James We greatly appreciate your 5-star review and the time you took to share your experience with James. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleKaitlyn Young was extremely helpful when I reached the end of my tenancy
Dear Sheila Bayley We greatly appreciate your 5-star review and the time you took to share your experience with Kaitlyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleI have dealt with Sally and Jessica Leaders Rustington for many years and would highly recommend them as an agent!
Dear Stephen Gunner Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGreat team! Everyone is professional and transparent. I appreciate your support and commitment in helping me find the right place to rent! Keep going with the good work you do! All the best! Otilia
Dear Otilia We greatly appreciate your 5-star review and the time you took to share your experience with Otilia. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleRebecca Eager has been very helpful. Thank you so much! Charlotte Jordan
Dear L J We greatly appreciate your 5-star review and the time you took to share your experience with Rebecca . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleAmazing service. From start to finish. Truly professional people. Particularly James and Jessica. What an amazing company
Dear Nicola Bolton Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMiss Courtney Kent is a top notch property manager. From tenant Laurentiu Cimpoi 129 North Lane
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleFantastic staff, especially Tina, Jess and James!!
Dear Tammy Moodie, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleWe had a problem with some leaks from our bathroom , this was dealt with efficiently and professionally with amazing service from Courtney Kent who is our property manager, thank you so much Courtney this is all fixed and very pleased with the service You are amazing and a credit to Leaders
Dear Pete_kerry Burrows Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMy experience dealing with leaders so far has been great. After viewing multiple properties and being unsuccessful I was starting to loose hope. Tina was so kind and generally seemed to care, I was accepted for a house two days later! The communication with Sophie and Caroline has been very good, with both responding to emails/calls very quickly and generally being very kind. I am very thankful for all of they’re help.PositiveResponsiveness, Quality, Professionalism, Value
Dear Lola Hambloch, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Rustington. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleLeaders are very professional and go out of their way to help. Re the property management services, my current property manager Laura Court has been very helpful keeping on top of a fast changing situation for me. Letting is a real challenge these days when rules and regs are changing all the time. Laura has been professional, efficient, and always friendly to talk to.
Dear Jennie Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleCourtney Kent has been a great and very helpful👍 …
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleI would like to say how wonderful my entire experience with the staff at Leaders has been. They cannot do enough to help the process of renting a property during this pandemic. I have to say that Sophie has been absolutely amazing. Professional, efficient and kind. The icing on the cake was when collecting my keys, I have been given a wonderful moving care box and card. So incredibly kind and thoughtful. Thankyou so muchPositiveResponsiveness, Quality, Professionalism, Value
Hi Jane Petrie, Thank you for the great review of our Leaders Estate Agents Rustington team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
5/5
GoogleAs a contractor I highly rate all the staff at leaders the front of house at Rustington go above and beyond from dealing with tenants arranging access relaying messages to other colleagues to say just a few things they are great at keep up the excellent work sally tina jess and James
Dear W M Electrical, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleI have no hesitation in recommending Nicola Frankland, who is my property manager. Nicola is very professional & diligent. Nicola is pleasant to talk to, has terrific communication skills & gets things done. I can rely on her to get back to me if she is otherwise engaged when I get in touch with her. Well done Nicola.
Dear Susan Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleApsolutely amazing staff, they all really helped me get into my property as soon as they could, I had some personal issues which they guided me through and came up with solutions to solve. I cannot thank them enough, they have prevented me and my daughter to become homeless! 5 star to all in the office. Thank you Carol, Tina, Sally and Sophie for all your effort! Thanks from Charlotte Jordan.PositiveResponsiveness, Quality, Professionalism, Value
Hi Charlotte, Thank you for the time to leave a great review of our Leaders Estate Agents Rustington team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Leaders Lettings Littlehampton won awards at EA Masters in one year, most recently 2022.
EA Masters winner in one year: 2022.
EA Masters by year, 20222022 1 Gold EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
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Yes. Leaders Lettings won Gold for Best Estate Agent Guide 2023 Gold Award, Rustington branch at EA Masters 2022.
