Every review we hold for the Lisburn office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent service.
I can’t express enough how pleased we have been with the service we were given by Reedsrains estate agents during the sale of our house. They were always so friendly and ready to answer any questions we had. Sue was so lovely even rang to say we had sold it felt really personal. I would definitely recommend there services thanks again Reedsrains.
Gillian · 20 September 2018
Agent replied · 16 June 2024
Thanks so much for your review Gillian. It's great to hear that Sue and the team gave a great service.Did you know that you can earn Amazon.co.uk Gift Cards when you recommend us to friend or family? You can find out more at reedsrains.co.uk/refer-a-friend.ThanksStuart
★★★★★ 2/5
TrustpilotPontefract branch
Pontefract branch, not exactly forward thinking, half the time the office phone is not answered. Average at best.
Carl · 14 October 2026
★★★★★ 5/5
GoogleFrom the day we visited the property we were warmly welcomed by Lara Spence who has been so supportive throughout the purchase of our home and always there if we needed to ask her anything with which she gave us a quick and helpful reply. Thank you so much Lara for all your help.PositiveProfessionalism
Fiona · 21 June 2021
Agent replied · 20 June 2024
Thanks for the feedback Fiona, we really appreciate it. Team RR
★★★★★ 5/5
GoogleWe have just finished a 2 year rental in lisburn and bought our own first home. We Primarily dealt with Tracey throughout who was always friendly and helpful. I would fully recommend Reeds Rains lisburn branch to anyone. Thanks folks and I wish you all well for the future. Richard N.PositiveResponsiveness, Quality, Professionalism, Value
Richard · 21 June 2021
Agent replied · 20 June 2024
Thanks for your feedback Richard. Best of luck in the future. Team RR.
★★★★★ 5/5
GoogleWhilst I'd say that selling your home during a pandemic isn't a great idea, choosing Reeds Raines to do so was a great decision for us. A friendly, professional and very reliable service. Lara was excellent throughout the process and kept us informed throughout. Even our solicitor was impressed! 5 stars!PositiveResponsiveness, Quality, Professionalism, Value
John · 21 June 2021
Agent replied · 20 June 2024
Thanks John for taking the time to give us your feedback, Lara will appreciate this also. Thank you again for your business and best of luck in the future. Team RR.
★★★★★ 5/5
TrustpilotApartment Purchase in Eccles
We recently purchased an apartment in Eccles, via Reeds Rains, Salford Quays. For various reasons (nothing to do with Reeds Rains), the purchase took over 9 months to complete. Throughout this time Laura was extremely helpful, both in enabling us to visit the property on several occasions, and also in chasing up the seller, when it seemed that both sets of solicitors were just letting things slip. Without her help, I can't help thinking the process would have taken more than 9 months.
Robert · 31 May 2022
★★★★★ 5/5
GoogleFrom the initial appraisal of my property to final sale,the work done by Simon Wilson and the staff was excellent. I was personally initially unsure of the valuation level stated,I thought it might be too high, in fact it was very accurate.
I would certainly reccomend the professional approach and willingness to deal any queries as the sale progressed.
Brian · 3 December 2024
Agent replied · 25 December 2024
Hi Brian, thank you for taking the time to leave a review for our team at Lisburn. Thanks again for your business. Take care!
★★★★★ 5/5
TrustpilotOutstanding service throughout the…
Outstanding service throughout the process. Wendy has been going above and beyond my expectations.
Peter · 18 October 2024
Agent replied · 29 December 2024
We appreciate your kind words and are thrilled to hear about your positive experience. We're glad you found the service outstanding and that Wendy exceeded your expectations.
★★★★★ 5/5
TrustpilotFirst home
When having a look for a first time home, me & my partner were a bit lost, trying to think of what all our outgoings, new build or old build & were I would stand with gaining a new job, We were put through to Peter & he made us so comfortable straight away and went through everything step by step and spent time making sure we would know everything before buying a house. What should we do and what shouldn’t we do. Eg what’s negative to a bank on a bank statement/ credit cards ect, He made sure we understood and how to improve this to get more lenders to accept, Peter made sure we understood that not many banks would lend as I had a career change and once my probation period is over I would have a lot more chance. We have decided to wait abit longer and get back in touch with Peter when we are ready to buy, hopefully end of summer. We didn’t feel pushed or rushed, & he advised us if we saved a bit more the price of our house can increase so we would have more choice, overall Peter was super helpful, and we can’t wait to work with him, and for him to help us buy our first home come this autumn 😊Thanks Larisse
Larissa · 20 May 2022
★★★★★ 5/5
TrustpilotExcellent service from the Portishead branch
Charlotte went above and beyond to sell our late parents' independent living property in the town. It was a very difficult sale due to a number of factors and incredibly stressful but Charlotte handled the sale professionally and with great understanding. My brother and I would highly recommend this branch of Reeds Rains.
Nicola · 20 June 2024
★★★★★ 5/5
TrustpilotLauren at the Bamber Bridge Branch
Just a quick note to say thank you to Lauren Riding at the Bamber Bridge Branch for her help with our 2 rental properties we have with Reeds Rains. She has brought back that personal professional touch. Lauren gives 110% to help us out and fix any issues or queries we have. Great to have a "Hi Leon" at the beginning of an email and not just a blank generic email.Once again Lauren, thanks for your personal professional manner.Leon & Wendy
Leon · 16 May 2022
★★★★★ 5/5
TrustpilotReeds Rains Blackpool Emily McNeill
Reeds Rains Blackpool
Lisa · 19 June 2026
Agent replied · 25 June 2026
We are so pleased to hear about your exceptional experience with our team member. It is wonderful to know that their dedication and support made a significant difference for you throughout the process. We truly appreciate your kind words and recommendation.
Regards,
Reeds Rains
★★★★★ 5/5
TrustpilotReeds Rains Holmes Chapel
We had an excellent experience renting a bungalow in Holmes Chapel for 6 months recently through the local Reeds Rains agency. From first to last, we found the welcome, customer service, professionalism and ease of communication to be first class. Just want to say a big thank you to Tallulah-Mae, Oliver, Rose and the whole team for turning a potentially stressful move into a very pleasurable one. We will be recommending your agency to family and friends. Thanks again, Karl, Irina and Misha
Karl · 12 May 2022
★★★★★ 5/5
TrustpilotExcellent estate agents
Simple process, clear communication. Ethan has been fantastic throughout, great customer service, knowledgeable and efficient.
Ciaran · 26 September 2024
Agent replied · 25 October 2024
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide excellent customer service and are glad Ethan was able to assist you.
★★★★★ 1/5
TrustpilotLack of concern for Tenants and poor service
I rent a property through Reeds Rains in Blackpool. We have suffered over 8 years from poor responses for jobs to be completed and the landlord informed. Most recently my bedroom window which will not close properly was reported in July during a house check.After a number of emails someone came to get a quote for the landlord 23/08/23. Since then we have continued to regularly ask when the work is being done. Yesterday I went into the office has it is now getting colder and it is becoming a bigger issue. I was told that a different company will give a quote but not when this will happen. I feel that tenants are not treated with respect or importance by this company.
Jill · 26 October 2023
Agent replied · 16 June 2024
Hi Jill,Sorry to read your review. We take your comments very seriously. We would like to investigate this matter further so we will be sending you a request for more information, this will come via Trustpilot.Regards,Reeds Rains
★★★★★ 5/5
TrustpilotSalford Quays branch - A pillar of support
Thanks to the wonderful sales team at the Salford Quays branch, we completed our first-time home purchase.Because of my own mistake, the purchase took longer than normal. However, our sales agent Laura had been caring and professional throughout the process. She did a good job resolving conflicts between the buyer and the seller. No matter how petty the issue is, she listens, reassures me and follows up properly. Especially as a first-time buyer, I could’t thank her enough for her effort and insights. Special mention to Jozeph and Todd, the teamwork at Salford Quays is as apparant as their service quality.In short, great communication and impressive response time to calls and emails. We are so happy with our new first home. I would definitely consider using this branch's service again in the future!
Amelia · 19 April 2022
★★★★★ 5/5
TrustpilotI wanted a known brand and a company…
I wanted a known brand and a company that offered an attentive and professional service. I knew Clark Morton the branch manager from working together 18 years ago. He has always been polite and courteous and his team reflect his professionalism. I received several viewings very quickly and it sold as quickly. The feedback has been excellent and regular
Mr · 20 November 2024
Agent replied · 29 December 2024
We appreciate your kind words and are thrilled to hear about your positive experience. It's wonderful to know that you found our service attentive and professional, and that you were pleased with the speed and efficiency of the process. We strive to provide our clients with the best possible service, and we're delighted that your expectations were met.
★★★★★ 5/5
TrustpilotI had a really great experience at…
I had a really great experience at Pontefract branch when looking for a new property to rent.Everything went very smoothly, from booking a viewing, through application and moving in date.I found all the staff very friendly and helpful. Many thanks to Jake for his excellent customer service and communication skills, making the whole process pleasant and efficient. I would definitely recommend and use this branch again .
Rachel · 31 July 2023
★★★★★ 5/5
TrustpilotPeter G
Peter G. Libertine | Financial ConsultantWhat a pleasure it was to have Peter advising me with my mortgage not only was his attention to detail spot on he also helped me with advice and suggestions with my Solicitor and help drive things forward, he made me feel relaxed and worry free throughout the process and made everything an absolute pleasure. I can’t say this enough…. If anyone is after help and wants someone who makes you feel relaxed and makes everything feel personal then Peter is your man. Thanks for everything Peter Regards Mike garry
Mike · 11 April 2022
★★★★★ 4/5
TrustpilotExcellent Service
Renting a property can be daunting but Reeds Rains helped us every step of the way, nothing too much trouble. The Burnley team were excellent and so efficient. Particular thanks to Leanne and Andrea. We signed up one day and had four viewings in four days with one signing up as a tenant. Amazing! With their help we are now legal and have a happy tenant, with no worries, because Reed Rains take care of problems under their fully managed package. Many thanks guys!!
Keith · 4 April 2022
★★★★★ 5/5
TrustpilotHouse sold with the first viewing.
Alexander · 22 May 2026
Agent replied · 29 May 2026
We are so happy to hear your house sold quickly and that our team was helpful. Thank you for your kind words!
Regards,
Reeds Rains
★★★★★ 5/5
TrustpilotI have recently completed a power of…
I have recently completed a power of attorney sale of my mother’s house with the Pontefract Team of Reads Rains. The whole process with the Agent was easy and straightforward, I was updated with all viewing appointments and provided with feedback after every viewing. The property sold very quickly and when I was unhappy with the lack of updates and information from my solicitor; the Team, in particular Ash, chased up my solicitor, the buyer’s solicitor and the buyer, providing me with regular updates alleviating my concerns.
Ann · 31 March 2022
★★★★★ 5/5
TrustpilotWe viewed a property in Rye today
We viewed a property in Rye today, we met Hannah from the Rye branch. She was very helpful, knowledgable and professional and even though the property was not right for us she is looking out for something more suited to our needs. A big thank you to Hannah and we look forward to dealing with Reeds Raine again soon.
Pete · 1 February 2024
★★★★★ 5/5
TrustpilotReeds rains ….excellent estate agents
Reeds rains have managed my property for several years. All the team members have always been very efficient and professional especially Tammy and Dan for whom nothing is too much trouble. I would commend Reeds Rains to all landlords
Charanjiv · 21 March 2023
Agent replied · 16 June 2024
Thank you for your review <3
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