Every review we hold for the Lincoln office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSale of my Property
Excellent professional friendly service
Dr · 19 August 2024
Agent replied · 25 October 2024
Thank you, Paul, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.
★★★★★ 2/5
TrustpilotShame on you
The support from Savills during our rent period was ok. However we have just been withheld 10% of our rent deposit return because of two small issues. No understanding or flexibility for moving out during a lockdown period. Shame on you Savills!
Paul · 1 February 2021
Agent replied · 25 October 2024
We are sorry to hear of your experience, if you'd like could you email further information to socialmedia@savills.com in order to investigate further?
★★★★★ 5/5
GoogleBefore we came to Savills we had tried, unsuccessfully, to sell our home through two other agents who claimed to have expertise with larger properties. With both, viewings were rare, communication poor and service generally lacking.
Savills were a breath of fresh air. They kept us up to date and informed, and, perhaps most importantly, bought more realistic potential buyers across the doorstep in a few weeks than we had had in months with the other agents.
Their commission may be very slightly higher but you get what you pay for and we could have saved ourselves a lot of stress, frustration and delay had we signed up with them to begin with. i would not hesitate them to recommend them to anyone looking for a professional and experienced estate agent.
Linda · 27 October 2018
★★★★★ 5/5
GoogleWe chose Savills after discussions with several other agents.
We were impressed by Rupert who came and discussed how they could help us.
In only a few days a photographer arrived who took superb photos of our home which were impressive.
We were happy to have many viewings and then offers in less than two weeks.
Michelle based in the office supported us throughout both with our selling and then with our purchase.The purchase was a complicated case and Michelle liaised on our behalf with several agencies to a satisfactory conclusion.
We are grateful for the expertise and would not hesitate to recommend Savills.
Hilary · 27 October 2018
★★★★★ 5/5
TrustpilotAlex and Caroline stuck with the…
Alex and Caroline stuck with the process through ups and downs and gave considered advice. Not an easy time to be selling a home, and all a bit of an emotional wrench, but all round they made the process as painless as possible.
Michael · 10 April 2024
★★★★★ 5/5
TrustpilotI am very thankful to Luke Richardson…
I am very thankful to Luke Richardson who is definitely very helpful, sincere and professional to my letting. I could find my ideal place within 10 days where I am outside UK. He did a great job to my family.
Wong · 28 June 2021
Agent replied · 25 October 2024
Thank you for your kind review - and good luck in your new home!Regards,Luke
★★★★★ 5/5
TrustpilotAn almost painless move.
Victoria and all the team at Savills have been a wonderful support to us in the sale of our home.Always helpful, always positive, and always available.I am never going to move again (I hope) but I wouldn’t think of using any other agent.
Oriel · 5 October 2020
Agent replied · 25 October 2024
We really appreciate your kind feedback. I am so pleased we were able to help and wish you all the very best for the future.
★★★★★ 5/5
GoogleWe would like to thank Amy from the Lincoln office for her professionalism and support! She has been very helpful and kind!
Matina · 10 October 2021
★★★★★ 5/5
TrustpilotFirst time auction seller
First time auction sellerAs the Executor of my later Mother's Estate I decided to sell her home by auction. Savills guided me through what was for me an extremely emotional and difficult process with professionalism and understanding. I attended the auction and was extremely impressed at Mr. Coleman Smith's (the auctioneer) expertise and skill which achieved a far better result than I had dared to hope possible. I would certainly recommend Savills to anyone thinking of selling a property at auction.Peter Norman
Peter · 20 May 2018
★★★★★ 5/5
TrustpilotI am surprised to read all of the…
I am surprised to read all of the negative comments about Savills. I have dealt with them recently and I can only speak highly of them. They have been prompt and swift with sorting out all the queries, always on time, nice and polite and I have only dealt with professional individuals there.Jordan Caskie at Savills is one of the best sales agents I have ever met. I was very impressed with how smoothly he got everything sorted, responding to my messages even during the weekends and negotiating the best deal for me with the landloard.
Cristina · 1 May 2018
★★★★★ 1/5
TrustpilotWaited 40 mins out in cold on Saturday…
Waited 40 mins out in cold on Saturday morning and none of the savills staff turned up. Called sevenoaks branch took them 20 mins to find their property on their own website. In my view Savills the worst eastate agency company in this country .
Vaibhav · 7 December 2019
Agent replied · 25 October 2024
Hi, we're sorry to hear this. Please can you email further information to our Director of Client Relations, Carole Bratt, at CBratt@Savills.com so we can investigate this? Thank you.
★★★★★ 5/5
TrustpilotProperty manager
Property manager, Elisabeth Ppasa, was really responsive and helpful whenever a matter arose. Highly recommended.
Jane · 21 May 2025
★★★★★ 5/5
TrustpilotGreat experience!
Great service from start to finish from the team that ‘showed’ the house to potential buyers to the negotiator who made sure we got a great deal and a smooth pathway to completion. Highly professional, knowledgeable and friendly team.
Seller · 2 July 2021
Agent replied · 25 October 2024
We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
★★★★★ 5/5
GoogleThank you very much for your support. Helpful and professional service! Would recommend A+++
Tim · 1 June 2025
★★★★★ 1/5
TrustpilotCourt Case.
Be careful with this company. I am currently going to court over a dispute for a tenancy that ended 2years ago. I used to the a tenant at Ochestra house in ilford. They will try to bully you as it is a very big company with unlimited funds even when they have done something illegal. Please be careful
EO · 24 February 2023
★★★★★ 5/5
TrustpilotSavills, Beaconfield
Richard Sharman from Savills in beaconfield was brilliant from our 1st meeting and taking us around a house that became our 1st home. Couldn’t speak highly enough of him and everything he did to secure our home. Highly recommend to anyone looking purchase a home.
Luke · 18 September 2019
Agent replied · 25 October 2024
Thank you for your kind words and for taking the time to post a review. We are delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
★★★★★ 5/5
TrustpilotHouse buying with Savills
The staff that handled the sales was absolutely brilliant. She addressed my concerns and responds promptly to enquiries, I couldn’t have asked for more , she was God sent considering two previous disappointments with two other agencies.The other colleagues at Savills were very helpful and responsive .I will always recommend Savills
Anthony · 14 September 2023
★★★★★ 5/5
TrustpilotGreat service from Tami Falzon at…
Great service from Tami Falzon at Savills. She always responds quickly to my emails and messages. She arranges contractors when required and has been a great voice of experience with recent dealings with my tenants. I'm delighted she manages my property for me.
Raemy · 29 February 2024
★★★★★ 1/5
TrustpilotSHOCKING SAVILLS
Looks like I'm not alone in my experience with Savills. I'm yet another tenant, having to fight tooth and nail to have my security deposit returned. They are working in cahoots with The Derwent Group, who are equally as shoddy.Avoid these businesses like the plague.
S · 12 April 2019
Agent replied · 25 October 2024
Savills endeavours to give the best possible service so we would like to address any concerns you have. Please email your contact details and further information to LettingsCustomerServices@savills.com so that we can investigate.
★★★★★ 5/5
GoogleI would have given 6 stars to Melissa and the Team if it was an option! They really went the extra mile to ensure that everything went well. Friendly, professional and great to deal with. Excellent communication. Thank you!
The · 8 May 2024
★★★★★ 1/5
Trustpilotmayhem move😱
Worst moving experience ever!!! Problems with references and didn't tell us untill last minute, lack of communication between staff ..... Too many chiefs not enough Indians .. asked me to transfer the wrong deposit for the new place and even got my deposit owed £1000 short !!!! In previous property we put down New floor and improved the place .... Spent £500 in doing so and now they want to take a chunk out of my deposit to clean the Windows !!!! Ridiculous... Especially when our new rental property with savills is filthy !!! We've been here 2weeks now and still have no front door keys ... Staff are incompetent and after this tenancy we will avoid savills like the plague!!!!!!
😠 · 16 February 2015
★★★★★ 1/5
TrustpilotNO ETHICS. AVOID THEM.
If you are still on time avoid them, if not be aware of their doggy practices behind your back and with other entities they operate.
I leased a flat from Savills and I started to have problems with them since the first day. During the reference stage, a credit check agency asked me for detailing all my accounts, incomes and investments in the UK and overseas during the last year. It was a very confidential and delicate information. The Savills' agency assistant called my partner and started to discuss my income and investments with him. I was shocked. How could she have my financial information with her!!! It is not legal to share this confidential information, not to say with a junior member of Savills' sales staff!!!! Since then, I knew that I was going to have a difficult relationship with them...
I checked the internet reviews and read, to my dismay, that reviews were awful. It was a new building and went we arrived the street intercom was not working. I called them and came a guy from the same country than the Savills agency assistant. He did some work on the building for half an hour and then he came and said "Oh, you know, it was working well!" It was strange as we rechecked it several times before informing Savills. The Savills assistant wrote to us saying we were going to be charged £80 for sending us the guy with no need. Savills did not say at the beginning the quote or even send us an invoice from this third party company. I refused to pay them, as it was not legal. After that I realized that more little things were not connected at home: telephone wires to plug, dishwasher,... Even a neighbor who moved a few months later to the building complained to me about the same problem!!! They were doing doggy business with their tenants to extra charge them...
Finally, when moving out, they wanted to charge us for the cleaning even when a professional cleaning was done and extra charge us three times the regular price for it. They maintained our deposit for more than 5 months, fooling us from department to department and even trying to not pay us back if we did not answer a message in 5 days sent on Christmas time.
Oryana · 23 January 2015
★★★★★ 5/5
TrustpilotI had a great experience with Savills…
I had a great experience with Savills in Loughton. In particular, Natalie Mills, who was my main contact. They regularly kept me up to date on progress and chased queries in good time. I felt they responded in a prompt and professional manner.
Stephen · 20 December 2019
Agent replied · 25 October 2024
Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance.
★★★★★ 5/5
TrustpilotSavills were very helpful
Savills were very helpful. They immediately suggested suitable properties for me and then all correspondence was very clearly and quick from then on. They made every step very easy.
Jack · 26 August 2022
Agent replied · 25 October 2024
Thank you for taking the time to review our service - feedback is always incredibly helpful. We are delighted that we met your expectations. Regards,Savills
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