Every review we hold for the Limerick office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleNorma was an absolute pleasure to deal with and I couldn’t recommend her enough. Norma was so efficient and professional. I was kept so well informed on the status of sale regularly and always had a point of contact. I have delt with a number of other auctioneers when buying my house and some other land previously, however GVM far exceeded my expectations.
I can’t recommend Norma enough.
Catherine · 16 March 2026
Agent replied · 16 April 2026
Thank you very much for your kind review and we truly appreciate your recommendation. If we can be of any help to you again in the future, please don’t hesitate to get in touch.
★★★★★ 5/5
GoogleDealt with Norma Murphy for the sale of a detached bungalow on the suburbs.. She gave us very good advice all through the process of the sale.. She was just excellent and a pleasure to deal with. She kept us informed at all stages and was always just a simple phone call away. WELL DONE NORMA.
Breda · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for your fantastic 5-star review! 🌟 We're thrilled to hear you had such a great experience, and we truly appreciate your kind words. …
★★★★★ 5/5
GooglePaul Crosse recently sold our home, we found Paul to be very knowledgeable regarding property activity in general but more importantly in relation to local property activity, he was realistic in what could be achieved while optimising the return. We would highly recommend Paul.
Shane & Mary Bennett
Shane · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for your fantastic 5-star review! 🌟 We're thrilled to hear you had such a great experience, and we truly appreciate your kind words. …
★★★★★ 5/5
GoogleAs a first-time homebuyer, I was nervous about purchasing a property at auction, but Paul Crosse at GVM Auctioneers made the entire experience seamless and stress-free.
From the very beginning, Paul took the time to explain the process in detail, answering all my questions and making sure I felt confident every step of the way. His knowledge, professionalism, and friendly approach turned what could have been an overwhelming experience into an exciting one.
On closing day, Paul's expertise and energy were evident. He kept the atmosphere professional yet engaging, ensuring that everything ran smoothly. Thanks to his guidance, I successfully secured my first home!
I can’t recommend Paul Crosse and GVM Auctioneers highly enough. If you're looking for an auctioneer who genuinely cares about his clients and makes the process as easy as possible, Paul is the person to go to. Thank you for helping me achieve this huge milestone!
Sam · 13 April 2025
Agent replied · 9 October 2025
Thank you so much for your fantastic 5-star review! 🌟 We're thrilled to hear you had such a great experience, and we truly appreciate your kind words. It was our pleasure to assist you, and we're always here if you ever need anything in the future. Thanks again for your support! 😊 …
★★★★★ 5/5
GooglePaul recently closed the sale on my house and the whole process went great.
There was clear communication throughout and they certainly worked to get the best result possible.
I would definitely deal with GVM again on future sales/purchases.
Barry · 2 April 2026
Agent replied · 16 April 2026
Thank you very much for your kind review and we truly appreciate your recommendation. If we can be of any help to you again in the future, please don’t hesitate to get in touch.
★★★★★ 5/5
GoogleNorma Murphy was a pleasure to deal with. Always accessible and responsive, keeping me up to date throughout. Have independent advice and her knowledge and experience really paid dividends. I would highly recommend her services. Thank you so much.
Ger · 2 April 2026
Agent replied · 16 April 2026
Thank you so much for your fantastic 5-star review! 🌟 We're thrilled to hear you had such a great experience, and we truly appreciate your kind words. …
★★★★★ 5/5
GoogleTom and Norma were a pleasure to deal with. Their knowledge of the local property market is exceptional. Norma kept us up to date with developments and was at the end of the phone at all times.I would highly recommend GVM to anyone looking for a reliable auctioneer.
Olivia · 17 December 2025
Agent replied · 24 December 2025
Thank you so much for your fantastic 5-star review! 🌟 …
★★★★★ 5/5
GoogleWe recently purchased a property through Norma and found her to be exceptionally professional, approachable, and reliable. Communication was always prompt, and she was open and honest throughout the process. We would highly recommend Norma to anyone and thank her sincerely for her support.
Shauna · 16 January 2026
Agent replied · 16 April 2026
Thank you so much for your fantastic 5-star review! 🌟 …
★★★★★ 5/5
GoogleI have nothing but great things to say, I dealt with Norma through a purchase and a sale and she was amazing! The most attentive and helpful auctioneer I’ve dealt with and she was so supportive across what is a stressful time. I’d highly recommend her to anyone, you and your house will be in good hands
Elizabeth · 18 August 2025
Agent replied · 9 October 2025
Thank you so much for your fantastic 5-star review! 🌟 We're thrilled to hear you had such a great experience, and we truly appreciate your kind words. It was our pleasure to assist you, and we're always here if you ever need anything in the future. Thanks again for your support! 😊 …
★★★★★ 5/5
GoogleWe recently bought our first home off Paul Crosse in GVM. Paul gave us great advice throughout the entire process and was very knowledgable about the area and the home we were purchasing which as first time buyers really made the process and experience run really smooth. He kept us well informed throughout the entire process and I would recommend anyone looking to purchase a home to get in contact with him.
Darragh · 15 April 2026
Agent replied · 16 April 2026
Thank you so much for your fantastic 5-star review! 🌟 We're thrilled to hear you had such a great experience, and we truly appreciate your kind words. …
★★★★★ 5/5
GoogleTom Crosse provided a first-class hassle-free service from start to finish. As honest and transparent an experience as anyone could hope for. I would highly recommend GVM to any prospective purchaser or vendor.Thanks Tom!
Uinseann · 16 January 2026
Agent replied · 16 April 2026
Thank you so much for your fantastic 5-star review! 🌟 …
★★★★★ 5/5
GoogleI could not recommend Tom & Norma from GVM highly enough.
I asked Tom to have a" look" at the property before deciding to put it on the market. We took Tom's advice on how the property should best be presented for sale …
Emma · 16 October 2025
Agent replied · 9 October 2025
Thank you so much for you review we are delighted to hear about your experience and will always be happy to help !
★★★★★ 5/5
GoogleI dealt with Norma Murphy for the sale of my house and the purchase of another. Norma could not have been more helpful or professional. She kept in regular contact providing updates on the progress of both sales. Highly recommended if you are looking for an auctioneer to sell your property. Thanks Norma
Miriam · 11 July 2025
Agent replied · 9 October 2025
Thank you so much for you review we are delighted to hear about your experience and will always be happy to help !
★★★★★ 5/5
GoogleWould highly recommend GVM if you are thinking of selling your house. We dealt with Paul for the sale and purchase of our new property, very professional, always available to answer any questions we had,he made the whole process very stress free.
Peter · 25 October 2025
Agent replied · 24 December 2025
Thank you so much for your fantastic 5-star review! 🌟 We're thrilled to hear you had such a great experience, and we truly appreciate your kind words. …
★★★★★ 5/5
GoogleWe recently bought our first house through GVM Auctioneers. We will like to specially thanks Norma Murphy for excellent support throughout the process. Sending Norma much deserved appreciation for all her efforts.
Iqra · 16 October 2025
Agent replied · 16 April 2026
Thank you so much for your fantastic 5-star review! 🌟 …
★★★★★ 5/5
GoogleNorma was absolutely brilliant to deal with, complete professional at all times, extremely helpful and patient.
Patrick · 20 December 2025
Agent replied · 16 April 2026
Thank you so much for your fantastic 5-star review! 🌟 …
★★★★★ 5/5
GoogleNorma was so helpful and professional. Would definitely recommend GVM - especially Norma.
Ger · 17 December 2025
Agent replied · 24 December 2025
Thank you so much for your fantastic 5-star review! 🌟 …
★★★★★ 1/5
GoogleWe spent 8 months being sale agreed on a property being sold by Tom Crosse and another 6 months on a separate property by John O' Connell (Google only allows 1 review per company but this should be 2 separate 1* reviews).
Property 1:
The agent was 30mins late to the viewing and we realised he had likely forgotten about it as the tenants were still in the house - we were rushed around the property once we could go in. The only time Tom was responsive was during the negotiation of the price up until he received our deposit. Once the sales advice notes were issued, getting in touch with him was impossible. The strong impression we got was that his job consisted of putting a 'for sale' sign outside the property, taking photos, putting up the ad online, changing the sign to 'sale agreed', securing a deposit, and then it ended at that point.
We would often spend weeks emailing and calling for updates before we got any response - rarely received answers to any questions - often had more questions than answers after. This went on for months. At one point, we went three months without any communication whatsoever from the agent.
When we next visited the property with our surveyor, the vendor was there and we ended up exchanging contact details. The vendor was equally as frustrated that the process was taking so long and a lot of what I had communicated to the agent (regarding progress on our side, our timelines, etc) had not even been forwarded to the vendor. The vendor was later told not to be communicating with us directly.
We needed the property to be split into 2 folios and 2 contracts (residential portion with max 1 acre and remaining agricultural land) as this was what the mortgage lenders stipulated to us directly was needed in order to be allowed to draw down on our residential mortgage (joint application by us, and land to be a separate purchase by just one of us). We told Tom about this requirement on the day we 1st viewed the property. He said there would be no issue. We found out months later that the vendor's solicitor simply refused to draw up two contracts. We consulted with a 3rd party solicitor, who stated that this would not be more than a half-day's work. The most frustrating part of all was that Tom later accidentally admitted that he had been aware that the solicitor never intended on drafted up the two contracts for quite some time, and proceeded to encourage us to pay for a surveyor to draw up the property boundaries anyway.
Property 2:
Very much the same experience in terms of a complete lack of communication by John once we sent the deposit. He did not seem to know anything about the property when we initially viewed it. It seemed he had not been to the property before, and even though there were no other bidders we still had pay 20k over asking to go sale agreed. John was pleasant enough to deal with in person, but we would spend weeks chasing him for any updates.
Boundary lines needed to be moved as the septic tank was unregistered, not up to regulation and new septic tank would not get planning in the same place, according to surveyor. This took months for them to sort even though 90% of the work was done by our side. We agreed to pay yet another extra 10k for the property to proceed with new boundaries. Another 4wks pass - no contracts - more chasing - we find out that the vendors changed their minds - no one told us. Complete and utter waste of our time and money yet again.
I would avoid using GVM if you are a potential buyer/seller - we lost 14 months of our time (8 months and 6 months are not acceptable timeframes). The agents are not transparent (or honest in the case of Tom), and the whole process was a totally unpleasant experience. We initially communicated our frustration directly to GVM after the 1st sale, but they didn't take even an ounce of ownership over their own wrongdoings and couldn't have cared less about the negative impact on us. When we went sale agreed with a different agent/ office branch) we hoped the experience would be different, but it seems to be the culture at GVM.
Claire · 25 July 2024
★★★★★ 5/5
GoogleI recently bought through GVM as a first time buyer.
Paul was my main point of contact, and he was brilliant throughout the entire process.
Paul made himself available to me for any question that I had, no matter how big or small.
It was all very new to me, and Paul really did a great job in ensuring I was kept abreast of everything and helped me to understand all of the moving parts.
This was particularly evident during the closing phase.
Great team and I would highly recommend to any new or first time buyers!
Jack · 25 July 2024
★★★★★ 5/5
GoogleWe received an excellent service from Tom & Paul in GVM Auctioneers during our recent home purchase. They were always on hand to assist us with the purchase process making the whole process seamless and efficient. We would highly recommended their professional service to all new first time buyers. Thank you lads, Erin & Dylan Cosgrave
Joe · 24 November 2025
Agent replied · 24 December 2025
Thank you so much for your fantastic 5-star review! 🌟 …
★★★★★ 5/5
FacebookI bought my house through GVM auctioneers. I dealt with Jouhn O'Connell on the purchase of my house. John was extremely professional and generous with his time and accommodated many requests for me in the lead up to closing. Thanks John!
Edel · 28 October 2025
★★★★★ 1/5
GoogleCalled today to get some info about viewing option for advertised property. Lovely lady on the phone told us that unfortunately we need to call Tom as shes not dealing with this stuff and cant give us more info. We called Tom to ask if there will be any open viewing or if theres an option to book a viewing but he was very rude on the phone and told us that he’s driving and to send him an email about that. Not even an attempt to call us back later on or anything. Oh and of course he also never replied to our email
Bohuš · 24 November 2025
★★★★★ 5/5
GoogleSold my house through GVM with Norma and honestly couldn’t recommend her enough. She was brilliant to deal with straight-talking, professional, and kept me updated the whole way through. Made the whole process a lot easier than I expected. If you’re selling in Limerick, talk to Norma she really knows her stuff.
Martin · 16 October 2025
Agent replied · 16 April 2026
Thank you so much for your fantastic 5-star review! 🌟 …
★★★★★ 1/5
GoogleOn the 22nd of September 2025 you informed us that the vendor's had decided not to proceed with the sale of the property on which we had gone Sale Agreed. Since then you have failed to return our deposit of 5000 EUR - with no explanation as to why there is a delay - and you have failed to return any of our emails.
When my wife called your office at the start of this week you hung up on her after saying the money would be transfer that day. We do not appreciate having our time wasted and your total lack of respect and professionalism. We expect you to transfer our money by CoB (tomorrow as I type this) of Friday Oct 24 2025.
Get your act together
Eoin · 25 October 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.