Entwistle Green Leyland Sales reviews

★★★★★ 1/5

Trustpilot

Legalised theft at best

Legalised theft at best.we all know there is no regulation for been an estate agent and letting agent, no qualifications needed and no criminal records checks .it is complete exploitation of tenants by charging whatever they like .check out their extortionate fees for letting a property, they are premier league by far .it only costs £12 to do a refrence check and one months deposit should be suffice but they have a list of some of the most bizarre made up charges I’ve ever seen .go to open rent instead , it’s free fair and transparent.there are no fees in Scotland or Wales and the net is closing in on firms like Entwistle green in completely exploiting poor and vulnerable tenants .check out their list of fees you would not believe , hence this really is legalised theft .avoid like the plague.

Steve · 1 April 2018

★★★★★ 2/5

Trustpilot

I rented a flat from this company and I …

I rented a flat from this company and I felt as though they only really cared about the landlord. The one member of staff Liz deserves a mention however because she was great. The reason for this review is because of the company they use to secure deposits on rented properties, namely, 'Mydeposits' who are still holding my money. The other reason is that when I moved out no one came to complete a closing checklist or collect my keys so basically I am in a position where the landlord of this property has been able to make false claims to the deposit company about the state of the property when I left it. I also had problem getting repairs carried out unless I made a bit of a noise about it.

Adam · 22 January 2018

★★★★★ 2/5

Trustpilot

I let my property with Entwistle Green but won't again

I let my property with Entwistle and requested a minimum letting period of one year. The company found some very good tenants and on my documentation, it stated a year rental period but gave the tenants a different agreement allowing them to vacate the property 3 months short of the year will no offer of compensation to cover the missed rental payments. The company also failed to forward communication from the council regarding council tax payments which caused numerous problems after I moved back to my property. Poor experience, I won't trust them again

Paul · 21 January 2018

★★★★★ 1/5

Trustpilot

Avoid.. avoid.. avoid!

I chose Entwistle Green to sell my affordable homes property.

Chris · 17 July 2025

★★★★★ 1/5

Trustpilot

My parents house in Maghull still is…

My parents house in Maghull still is advertised as a detached bungalow when we have told them 4 times it's a semi detached bungalow, even when they came to take photos they still get it wrong , had loads of viewers then you see the reaction when it's not a detached , waste of time and money , I want the head office to call me and arrange a compensation deal

Sean · 29 May 2021

★★★★★ 1/5

Trustpilot

Property Viewing Experience

Went to view a property, was there 15 minutes early.Was contacted by them to let me know the agent was stuck in traffic, can we make another viewing appointment. Rang back and I said that were we were prepared to wait a further 1/2 hour.Not a problem they said, we'll let you know if she still can't make it.35 minutes later contacted them again, to be told that I was now contacting the wrong department(with the same number). Asked to be put through to the correct department, after 15 seconds phone hung up.Phoned up for the third time and got the standard message our offices are now shut, please leave a message.Good grief, never had an experience like it with any estate agent.I would not like to be selling my house or flat through them.

Jules · 8 June 2017

★★★★★ 1/5

Trustpilot

Exceedingly Poor Letting Agents

Used this letting agency to let my home out, much to my regret. The tenant had debts going back several years and was being pursued by various debt collecting agencies.Also a criminal record for fraud and embezzlement.Incredulously Entwistle Greens "rigorous and thorough' vetting procedures did not find any of this information.Instead they gave her the keys to my home and she left owing me over £2000 in arrears Absolutely appalling service!

David · 26 May 2021

★★★★★ 1/5

Trustpilot

Lies and deceit. Disgusting. I have the emails.

"I offered on a house £180,000. This was the reply from Entwistle, Windford: I asked ..... to leave a message - but didn’t pick one up at all yesterday. The seller wants to speak with me today - we tried to speak yesterday - he lives in Sweden. The property is on the market at offer over £180,000 and the offer is less than he was hoping for - so he said based on this he would like to see how the other viewings go. ...... had said that was your best and final offer." Now...if the estate agent didn't talk to the seller, how did she (Caroline) know that the seller wanted the other viewings to go ahead? Poor communication that lost me the house that I wanted. Horrendous experience.

Michael · 24 February 2017

★★★★★ 1/5

Trustpilot

Disgusting company

I hired them to sell my property, 8 months down the line,3 viewings,one potential buyer.Pathetic really. In meantime I decided to rent the property while for sale.So I did,what a mistake,I was lied to from day one.Ignored by rental department,I took full management service,I have been bullied by staff.I was bullied to buy insurance from them.When I raised concerns about my property and not knowing anything about tenants,I was lied that estate agent will attend the property with 24 hours notice given.Lies,lies and more lies.

Greta · 24 February 2017

★★★★★ 5/5

Google

We bought a buy to let property through this agency and Denise, in particular, went far beyond our expectations. She has an excellent knowledge of the whole process involved in buying and selling and was quick to prompt solicitors on both sides of the deal. She came up with a number of solutions to the legal issues we came up against. During the final stages she even drove out to a lay-by many miles away,during the night, to get paper work signed on our behalf to ensure that the sale proceeded! Wow! An excellent service which we would heartily recommend.

Mrs · 27 October 2016

★★★★★ 5/5

Google

I highly recommend the staff at Entwistle Green's Leyland branch office. I took their advice from the start and was confident that they could deliver what I asked of them. Choosing their Enhanced Package paid dividends and within a short space of time I had the viewings they had promised and a sale pending. The staff kept me up to speed throughout the sale process and liaised in a professional manner with all parties. I would not hesitate to say in my opinion they are by far the superior agents in Leyland if you want the sale process to be a positive experience in every way. The Leyland branch is fortunate to have the services of a knowledgeable and experienced Executive Branch Manager heading up a strong team. However, I didn't choose to have Countrywide conveyancing services acting for me in a legal capacity as I was able to negotiate a more competitive quote elsewhere.

Sarah · 27 October 2016

★★★★★ 1/5

Trustpilot

Extremely poor company

Extremely poor company, I am in the unfortunate position of having them as my letting agents based in the north west. The administration is a joke constantly making errors, the maintenance side of things is terrible never get anything fixed and when you call to ask about it you get abuse. Worst thing is that even with the poorest possible service and tenant care they tell you that your rent is going up! Absolute Joke.

Pat · 25 March 2020

★★★★★ 5/5

Google

First class Estate Agent. This team, Carol, Helen, Emily and Clares' performance is second to none, there isn't anything that is too much trouble for them and their level of commitment to their work and clients is without a doubt unrivalled. Very highly recommended!

A · 27 October 2019

★★★★★ 5/5

Google

Could not have asked for more from Carole at Entwistle Green, Leyland. Nothing was too much trouble and she really helped move my house purchase along smoothly. Many thanks for all your help a superb service.

Pauline · 26 October 2021

★★★★★ 5/5

Google

Great staff, always keeping me up to date with my transaction process and always ready to help sort things out asap till my home buying was completed....I would surely recommend, lovely team in leyland office

Chizzy · 26 October 2021

★★★★★ 5/5

Google

Outstanding Service from the Leyland Team, would highly recommend to anyone selling or purchasing property!

James · 26 October 2023

★★★★★ 1/5

Trustpilot

Terrible letting agents

Terrible letting agents. Absolutely no compassion or empathy to individual situations. Would go as far as saying that Kirstie (I think) at the widnes office is really judgemental and seems to think renters are inferior. Spoke about my personal situation very loudly in the office in front of other staff and customers. Some staff were somewhat helpful in the same office but overall, what an awful experience.

Leia · 26 September 2021

★★★★★ 5/5

Trustpilot

Excellent service from Sherry and Tracy…

Excellent service from Sherry and Tracy at the blackburn branch, process for applying for a house to rent was smooth and hastle free, very helpful staff, highly recommended, thank you letting team blackburn

M · 2 August 2024

★★★★★ 5/5

Google

The initial contact was very positive and enthusiastic, such that I chose Entwistle Green over the other estate agents. The positive marketing methods they employ clearly work. I approved a draft marketing document on Sunday, the property went live on the Monday, the first viewing was on that Monday and by the following Saturday a sale had been agreed at above the asking price. What more can you ask for?!!! I would recommend Entwistle Green to anyone.

Kevin · 27 October 2016

★★★★★ 1/5

Trustpilot

STAY AWAY FROM THIS ESTATE AGRNTS AT…

STAY AWAY FROM THIS ESTATE AGRNTS AT ALL COSTS!!!!

Sarah · 13 June 2025

★★★★★ 5/5

Google

Very professional, always kept up to date with the process. Very lovely people.

Martin · 26 October 2023

★★★★★ 1/5

Trustpilot

They make booking viewings impossible if you won't use their broker

Rude estate agents who make booking a viewing impossible! I've provided proof of funds for a property that's been on the market for well over a year but they're pushing to have me meet with their broker before they'll even book a viewing. It's no wonder these houses have been up for so long!

Sofi · 2 February 2023

★★★★★ 5/5

Google

Vicki and Jess at the leyland branch were both lovely and very helpful! They helped my partner and I buy our first house and helped us every step of the way. Couldn't ask for better service, a real credit to the company:D

Kat · 27 October 2018

★★★★★ 1/5

Trustpilot

Don't trust them they will never give…

Don't trust them they will never give your deposit back. These people making money like that

Ban · 14 February 2025