5/5
TrustpilotExcellent experience working with…
Excellent experience working with Winkworth. They went above and beyond for us. Highly recommend them.
Trusted Agent profile · Lewisham
Winkworth Forest Hill reviews in Lewisham
★★★★★
1,107 reviews across 2 platforms
9 London Road, Forest Hill, SE23 3TW, Lewisham, SE23 3TW
Winkworth's office in Lewisham, at 9 London Road, is rated 4.1 out of 5 across 1,107 reviews on two platforms, including 214 Google reviews rated 4.8.
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Reviews
Every review we hold for the Lewisham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotVery professional and supportive service
Very professional service in support of a sale. Good follow-up - progression and very happy with overall agency sales. I would recommend.
Agent replied · 26 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future!
5/5
TrustpilotThe staff go the extra mile
The staff have gone the extra mile to ensure the sale went ahead despite difficult admin demands from other parties and a perhaps overly verbose client (me!)
1/5
TrustpilotUseless
They managed more than one of my properties and rarely was I impressed with their service. More often than not I was gobsmacked at how useless they are.
Agent replied · 26 October 2024
Afternoon Blondie. We are obviously disappointed in the comments you have left together with the 1 start rating. All of the Winkworth offices are independently owned and operated. We are unable, from the details within your comments, to understand which office you dealt with and the specifics of your dissatisfaction. We have reached out to you to in order to gain more information however you have declined to provide this and without this we are unable to investigate your claims. May we ask that you email clientrelations@winkworth.co.uk if you wish us to look into your case. We would be more than happy to review your comments on a more detailed basis in order to resolve any ongoing problems that you feel you may have with a Winkworth office. We look forward to hearing from you.
5/5
GoogleVery efficient, great service
Agent replied · 25 October 2024
Hello David, Many thanks for your review and for trusting us to sell your property. All the best from all of us at Winkworth.
4/5
TrustpilotEfficient and helpful.
They are really quick at solving problems and finding new ang good tenants. Aaron and Michael are always really helpful.
Agent replied · 26 October 2024
Thank you so much for your kind words!
1/5
TrustpilotTo avoid.
After a one year tenancy we had one blind that needed replacing, of which they decided it was fair to charge £137 for a £26-£30 bedroom blind.For three lightbulbs £72. I don’t know what lightbulbs those are, but I don’t think you can pay £15 per lightbulb (3 to change in total).I am currently still waiting to receive my deposit, after 17 days.
1/5
TrustpilotThe worst company to deal with as a…
The worst company to deal with as a cash buyer. Incompetent and incapable of putting a deal together.
5/5
TrustpilotExceptional service from start to…
Exceptional service from start to finish. Natasha was a delight to deal with, very professional. Highly recommend!
1/5
TrustpilotWorst estate agency
Avoid at all costs..Bad customer service.Absolutely dishonest people. Adverts getting placed on the market and in about 30 minutes they are getting let out.. Time wasters....
Agent replied · 26 October 2024
Afternoon Daniel. We are obviously disappointed in the comments you have left together with the 1 start rating. All of the Winkworth offices are independently owned and operated. We are unable, from the details within your comments, to understand which office you dealt with and the specifics of your dissatisfaction. We have reached out to you to in order to gain more information however you have declined to provide this and without this we are unable to investigate your claims. May we ask that you email clientrelations@winkworth.co.uk if you wish us to look into your case. We would be more than happy to review your comments on a more detailed basis in order to resolve any ongoing problems that you feel you may have with a Winkworth office. We look forward to hearing from you.
5/5
TrustpilotGreat Experience
Marika at Winkworth was great help with our move and very responsive. Would definitely recommend.
Agent replied · 26 October 2024
Thank you for a great review, Charlie!
5/5
TrustpilotExcellent Service
Great service from Thomas throughout our sale. He worked tirelessly to get it over the line. Highly recommend
Agent replied · 26 October 2024
Thank you so much for your kind words, Ollie. We really appreciate you taking the time out to share your experience with us, and we agree, Thomas is truly a gem to have on our team! We look forward to working with you again in the future!
5/5
TrustpilotExcellent experience with Natasha
Excellent experience with Natasha, most helpful and sympathetic to my needs, I can highly recommend Winkworths.
5/5
TrustpilotSwati is an asset to Winkworth estate…
Swati is an asset to Winkworth estate agents
5/5
TrustpilotMoved into our home yesterday-…
Moved into our home yesterday- fantastic service and support in the first instance from Andy and Neil at Winkworth Hellesdon then the after sales team Hollie and Hannah at Poringland. They helped us through in both sales and purchase would definitely recommend them as friendly, approachable and just thoroughly nice team to deal with 😀
1/5
TrustpilotIf you’re looking for arrogance
If you’re looking for arrogance, ignorance and incompetence all in one place you’ll find it at Forest Hill Winkworths.
Agent replied · 26 October 2024
At Winkworth we are always disappointed to receive a review such as yours and I am sorry to hear of your personal experiences. All of the Winkworth Offices are independently owned and operated. We understand you have dealt with our Forest Hill office, however without a name we cannot find you on the system in order to assist. We have asked you for more information and if you are able to provide it, we can look into your grievance. Thank you in advance.
4/5
TrustpilotGenerally smooth experience
Generally smooth experience. I feel like sometimes they are a bit rushed with appointments, but generally quite responsive.
Agent replied · 26 October 2024
All of the Winkworth Offices are independently owned and operated and if you are able to update you review and provide details of the office that you had dealings with, it would be much appreciated. Thank you so much for taking the time to leave a rating. We really appreciate your business.
5/5
GoogleWinkworth were reliable and professional throughout the sale of our flat and made the process simple and efficient. Many thanks.PositiveProfessionalism
Agent replied · 25 October 2024
Thank you for this kind review; the Winkworth team wish you all the best with your new ventures! Winkworth Forest Hill
5/5
TrustpilotMy review is based on my contact with a…
My review is based on my contact with a particular member of the Winkworth team, Jenny Wintermeyer. She is organised and professional, listening carefully to requirements and endeavouring to make the right landlord/tenant match. She follows through with queries and is thorough in her approach. She is genuinely personable and appears to take great pride in doing a good job.
1/5
TrustpilotUseless service.....they always work…
Useless service.....they always work for the seller...as they know they are getting paid from them....if you are dealing with then as a buyer dont get caught in ther phone calls of .....ohhh the buyer prefera you and all that crapdo your research and always bid the lowest possible...as these winkworth people will suck the blood out of you if they can
5/5
GoogleGood EA. Very supportive throughout the buying process from start to finish. Would recommend to a friend.PositiveResponsiveness, Professionalism
Agent replied · 25 October 2024
Dear Thomas, Many thanks for the review and wishing you the very best at your new property. Winkworth Forest Hill
1/5
TrustpilotVery disappointed and request ignored
Decided to end the contract for the tenancy and I was reliable to pay until the new tenant moved in. Winkworth were not bothered to look for someone sooner, took their time while I already left the flat. Ended up paying one+ month for an empty flat. My request to find someone sooner than 2 months in advance was simply ignored!
5/5
TrustpilotExcellent!
Fantastic experience with Winkworth Kensal Rise Branch! We were tenants for 2 years, and during this period no request was too big, nor too complicated! All issues were resolved within the day, with a friendly and clear approach. Excelent customer service, attention and care for both tenants and landlords. Highly recommend!
1/5
TrustpilotLied to us at the house about the house and bills…
Lied to us at the house about the bills and finishes, took our money and hounded us to move in (nearly £2000 a month, so not a cheap rental), zero customer service, no follow up with us in three months even though we're still having loads of issues with the place.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Winkworth Forest Hill hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lewisham.
