Dexters Lewisham reviews

★★★★★ 5/5

Google

We had a great experience with Ashley and the team at Dexters. Everything went very smoothly and they were always available for questions and to deal with any issues that came up quickly. Also a very friendly and personable team. We would use them again.

Beth · 16 January 2026

★★★★★ 5/5

Trustpilot

Renting apartment at Battersea Reach.

Our apartment in Battersea Reach is rented via Dexters letting agency. As landlords we find that we have a smooth transition between us and our tenants, because Daniella Pink and Caroline French have been very friendly and efficient in sorting out issues in relation to our tenancy. They are very attentive and prompt in what they do.

Chandra · 18 June 2026

★★★★★ 5/5

Google

Kayley recently assisted my partner and I with our first rental property viewing. From the moment we met her, we couldn’t believe how enjoyable the experience was, something we honestly didn’t expect! Kayley is incredibly personable, relatable, and full of positive energy. She made what can often feel like a stressful or formal process genuinely fun and engaging. Her approachable manner, deep knowledge, and clear passion for her role truly set her apart. We left the viewing feeling confident, well-informed, and, most importantly, excited about our rental journey, all thanks to Kayley’s outstanding support. She is an absolute credit to your team, and we’re so grateful for her efforts. 10/10 service, thank you, Kayley!

Brooke · 7 December 2024

★★★★★ 5/5

Trustpilot

Remi Daniels has been an absolutely…

Remi Daniels has been an absolutely brilliant property manager during my tenancy with Dexters. He is professional, compassionate and always quick to respond to any queries, from dealing with noise complaints to arranging repairs. He has also gone above and beyond in helping me with a recent issue. I can't recommend him highly enough.

Amelia · 23 June 2026

★★★★★ 5/5

Trustpilot

Can recommend!

Monika has been managing my flat for rent for the last year or so. She has always been friendly, responsive and proactive, communicated regularly by email and by phone and I have been able to feel the flat is in good hands. Recently we've had some issues with damage coming from the flat above and she has gone the extra mile to chase the managers of that property so that the damage can be repaired. I'm very grateful to her!

Katherine · 28 November 2024

★★★★★ 5/5

Trustpilot

Unfortunately I had a leak at my flat…

Unfortunately I had a leak at my flat which I let out through Dexters. Monika has been incredibly efficient in resolving this - chasing the managing agent to find the cause of the leak, following up and arranging for it to be fixed and then looking into redecoration which needs to be claimed on the buildings insurance, as well as liaising with and reassuring the tenant and keeping me informed. She has been a pleasure to deal with and I am really impressed by her efficiency, reliability and tenacity.

Mrs · 28 November 2024

★★★★★ 5/5

Google

My very first time of having to deal with Dexters and if it does business the way Lewisham branch does, it will be a long and special relationship I will have with them….Harry and the team , handled my initial enquiries for an apartment with so much professionalism, courteousness and friendliness. Even though the first request fell through as the property was taken already, Harry followed up by offering us an alternative as one soon as one came up. The whole process was made so stress free and easy…communication and updates were so timely. Thank you guys and keep up the good work Harry.

Olumide · 27 November 2024

★★★★★ 1/5

Google

Really disappointing and misleading experience. I viewed a property listed at £1900 and was explicitly told by one of the agents that “we don’t do bidding wars, it’s not our style.” However, after expressing interest, I was then told there were already multiple offers and was actively encouraged to increase my offer above the asking price per month. This directly contradicts what was said during the viewing and felt very disingenuous. Unsurprisingly, we were not offered the property, yet it is still being advertised and continues to take viewings. If the landlord is expecting more than the listed price, it would be far more transparent to advertise it accordingly rather than encouraging a bidding war after the fact. This approach wastes people’s time and creates unnecessary frustration. This was already a property at the top of the budget, and the fact is, offers should be accepted on a first come first served basis rather than encouraging people to pay more under the guise of being outbid. Totally predatory. I am very much looking forward to 1st May, when this kind of practice is due to be brought to an end.

Zoe · 13 April 2026

★★★★★ 5/5

Trustpilot

Recently I had an issue with an…

Recently I had an issue with an appliance at one of my rented properties, Nabil Subhani dealt with back and forth between his maintenance team, the tenant, the insurance company and directly with me. In all the time. Dealing with the matter, Nabil was responsive to all matters in an extremely efficient and timely way. His communication was clear and to the point and the matter was progressed efficiently despite the fact that that too many people were involved he stayed at the centre of communicating with all parties concerned.

Adnan · 28 October 2024

★★★★★ 5/5

Google

Harry was incredibly helpful in assisting us with our move to the new flat in the Chenla building. From the start, he was highly proactive, anticipating potential challenges and addressing them before they became issues. Every interaction with him was conducted in a professional and quick manner, making the whole process seamless. His responsiveness was exceptional; every time we had a question, Harry got back to us promptly with clear and thorough answers. His support made the entire process much smoother and less stressful. Harry is a valuable member of the Dexters Ladywell team, and we highly recommend him for anyone in need of efficient and attentive assistance with their relocation!

Rodnie · 27 October 2024

★★★★★ 5/5

Trustpilot

Tina was incredibly professional

Tina was incredibly professional, clear, and helpful throughout the entire process of leaving the property. She made everything straightforward and stress-free. A well-deserved 5 stars!

Whiteguitar86 · 20 May 2026

★★★★★ 2/5

Trustpilot

Very sloppy service from Dexters

Very sloppy service from Dexters. Missing attachments to emails, forgetting to send information, incorrect information was sent.At check-in, they didn't even give us the right keys.... Sloppiness was a constant through the process....The house was very very dirty, despite it should have been professionally cleaned by contract. There was mold, dust, dead insects.... Lots of furniture was broken or not fixed. We are not sure if the landlords were informed at all at this point.Another red flag is that the agents try to lock tenants in very long contracts, a new trend with many companies. They didn't pressure as much as others, but still, they create this constant sense of urgency for the tenants.... then they disappear for days and need constant follow-ups.Do not recommend.

Ana · 24 October 2024

★★★★★ 5/5

Trustpilot

Excellent customer service and communication.

I want to take this opportunity to thank Anya Carlyle who is a Property Manager at Dexters for all her support in resolving a number of ongoing issues at my property. She has persistently followed up on all the outstanding issues and resolved them successfully. Her communication and support has been excellent.

Andrew · 23 June 2026

★★★★★ 5/5

Google

Dexters Lettings and in particular Nikki Harris, our Lettings Team Manager, has been so so helpful in the on-going management of the property lettings. Always quick to respond to any questions / queries raised, keeping us advised of any …

J · 16 January 2026

★★★★★ 5/5

Google

My experience with Joe has truly been the best I’ve had with an agent. From the very first call, he was thoughtful and patient, guiding me through each step with genuine care. He extended his kindness by going above and beyond to make sure I felt comfortable and fully understood everything, always taking the time to explain things clearly and kindly. His warm, reassuring manner made the whole process so pleasant. A special thank you to Vanya as well for being so helpful along the way. I appreciate their efforts and help!

Jelaine · 3 October 2024

★★★★★ 5/5

Trustpilot

Proactive communication and empathy

Proactive communication, empathy and transparency are three core values I have seen demonstrated at Dexters. I have rented a home through them for nearly two years, and they have stood out as property managers that actually care. Most recently, Daragh Power has impressed me with their kindness and genuine care. I had two requests of the landlord, one that would require a change to my contact, and Daragh was AMAZING at listening to my needs, understanding the time sensitivity and following up with the landlord when we didn’t receive a response right away. They could have deprioritised my concerns or have gotten upset with my persistence but instead they understood where I was coming from and really advocated for me. This is exactly what one would want from a property manager, but is something I find is rare, especially in a ‘landlord market.’ Daragh communicated professionally throughout and made the entire process stress free. I wouldn’t choose another property manager besides Dexters.

Gabriella · 24 September 2024

★★★★★ 1/5

Trustpilot

Vote for worst estate agency of the year

This review is in particular for Dexter's Lee.If you think all Estate Agents in Lee are the same,then Dexter's Lee is definitely different. very different,in fact they could contend for the worst estate agency in England. I would highly recommend to anyone buying or selling through Dexter's Lee to contact me. The team, and in particular the sales team are money oriented. They will provide all sorts of distorted facts to make you list their property through them and whilst buying ,all sorts of lies without any moral conscience will be told. Their costs are higher than other than other estate agents who provide a far more personal service. This agency strives on the Dexter's brand but having dealt with Dexter's in other parts,I can easily vouch that they are the worst and most unprofessional. Please do your research before listing your property,buying and even thinking of renting out through them. They will completely ignore any of your requests or their duties as long as they can make their commission. As stated I am ready to help and discuss in more detail on why to avoid this agency

Ronny · 29 August 2024

★★★★★ 5/5

Google

I have lived in multiple rentals across the world and I really mean it when I say Dexters is one of the best agencies I have worked with. My current property manager- Neelam Kaur is absolutely fantastic. She is very proactive and ensures that the issues I had raised regarding the blinds and bathroom works are actioned upon. She made sure the right contractors came in, took measurements and also managed to get landlord approval in record quick time. She also keeps me up to date about any updates and goes over and beyond to ensure that I am happy. She genuinely wants to help me and ensure I get the best experience. I would love to continue to have Neelam as my property manager and would say Dexters are lucky to have her. I look forward to continuing this partnership. Thanks and good luck!

Abhishek · 25 August 2024

★★★★★ 5/5

Google

My partner and I were very happy with the support we received from Joe Croney with our flat hunting. When we expressed interest in a property, he managed to organise a viewing the very next day - he was also flexible with timings and was willing to do the viewing later in the day to fit around our work schedule. Throughout the process, I have found that Joe has been easily contactable on the phone. His manner was warm and professional. I would highly recommend him and Dexters to others.

Anthony · 25 August 2024

★★★★★ 5/5

Trustpilot

Property Inspection done well

Rianna Shanghanoo has been a star! I can 100% rely on her assistance if I needed any help at my rented property

Shareena · 13 May 2026

★★★★★ 3/5

Trustpilot

Daniel's customer service is great

Before Daniel F joined the team I struggled a bit with Dexters (hence the 3 stars). Often things would not be done, people wouldn't log when there had been a visit to my flat so more would be booked in and there were lack of updates at times which felt frustrating. However after dealing with Daniel F it feels like things are changing for the better and if I had always dealt with Daniel I would prob give Dexters a 5 star rating. Great customer service, always keeps me informed and gets things moving which I really appreciate!

Amie · 22 August 2024

★★★★★ 5/5

Trustpilot

as our flat management agency

as our flat management agency, Dexters has looked after us really well, we have had a big issue with rodents in the house, and in the area, they have been tackled it fast and eficiently, we had to trust on them beacuse we were on holiday and when we came back all was done, or in the good path to be sorted, expecial thanks to Grace who was our advisor and keep up the good work. really really thankfull, big peace of mind after all. we were really worried to see what could we find in our return but i know now i can rely on Dexters and they will do the neccesary things to solve the problems.

Emilio · 21 August 2024

★★★★★ 5/5

Trustpilot

Dexters Kensal Rise

Our tenancy did not begin under the best of circumstances, but since then, Dexters has gone over and beyond to rectify many of the issues with the property and are providing an excellent service. Remi Daniels is managing our home and is providing a proactive and resolute service.

Nicholas · 22 June 2026

★★★★★ 5/5

Trustpilot

Thank you Jamilah

Dexters took my unit from the moment it was handed over till it was sold. I live in the UAE and Dexters arranged the handover and put the unit for rent and managed all the rental agreements and even arranged for furnishing the unit. When time came for selling the unit, Dexters again was there for me. In particular, I would like to thank Jamilah Alsaher for her dedication and support in managing the unit. She always responded efficiently to my queries and to the tenants requirements.

Khaled · 13 August 2024