Every review we hold for the Lewisham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotKudos Christian Pengelly!
I would like to commend Christian Pengelly for his professionalism and support in successfully and amicably resolving a rather serious issue with my tenant. He was always available when I needed him, responding to all my calls and emails, and making sure that we resolved the issue effectively and efficiently. Thank you Christian!
George · 21 November 2023
Agent replied · 23 October 2024
Dear George, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotConsistently attentive
Myra and her team have always worked to get things done quickly - whether that’s re-letting my property or dealing with tenant issues. Myra always responds quickly to my calls and I have been extremely pleased with the service - so much so that I have now been with her for over 10 years.
Susan · 25 October 2023
Agent replied · 23 October 2024
Dear Susan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAshley was clear and helpful from the very beginning of our enquiry about letting our flat. He was both professional and personable, always responded when he said he would and was articulate and reliable in liaising with us and with our existing and prospective tenants. Our flat let immediately and at a good price.
Carolyn · 25 October 2023
Agent replied · 24 October 2024
Dear Carolyn, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAshley and his team have been so helpful with getting new tenants in to my property. Navigating some refurbishments whilst I haven’t been in the
Country were dealt with great care and attention.
Ashley · 20 November 2024
Agent replied · 11 December 2024
Ashley and his team have been so helpful with getting new tenants in to my property. Navigating some refurbishments whilst I haven’t been in the
Country were dealt with great care and attention.
★★★★★ 5/5
TrustpilotI'm ending my tenancy with Dexters for…
I'm ending my tenancy with Dexters for personal reasons, however I would like to give Petros Giorganos a 5 star review for being such an amazing executive, thanks for all the support during my tenancy. I will definitely recommend Dexters to anyone.
Carlos · 16 September 2026
★★★★★ 5/5
TrustpilotTenancy change made easy!
I have recently made some changes to my tenancy through Dexters. The process was simple and straightforward, and communication from the Dexters team was great throughout. I would like to thank Nathan Cain and Dan Faulkner, the latter having been particularly helpful!
Max · 21 June 2024
Agent replied · 23 October 2024
Dear Max, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma, Customer Relations Team.
★★★★★ 5/5
GoogleIt has been a very pleasant and smooth experience working with Dexter's. Our agent George was very friendly and accomodating to questions and concerns. Updates and reply's via emails or calls were prompt making the letting process almost hassle free and my family is very thankful for it.
Enriko · 27 February 2024
Agent replied · 24 October 2024
Dear Enriko, Thank you for your kind comments regarding George and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team.
★★★★★ 4/5
TrustpilotReally helpful team!
Archie has been super helpful and supportive through the process of putting through an offer of a property we want to rent. It was great to have him show us around too!
Gemma · 28 November 2024
Agent replied · 23 December 2024
Dear Gemma, Thank you for your review. Our teams work really hard to make sure they offer a great customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma
★★★★★ 1/5
TrustpilotPosted a review about this company but…
Posted a review about this company but it was not accepted and so, I shall post the same review again. Absolutely awful experience and unfortunate that one star is the lowest star that you can give. First photographer used by Dexters was an absolute amateur - slow to issue photographs to be agreed which were all subsequently binned.Floorplan incorrect also. Second photographer was better but then waited ages for the photographs to come through. Spent yesterday all day agreeing photographs to be used and those to be rejected, hard copy brochure to be agreed with Dexters to launch online also.Dexters then just totally ignored with a fifth of the agreed photographs missing online and a third of those photographs rejected included online.Floorplan also incorrect still. Rang the office three times but no one answered the phones in the branch dealing with our sale. Slow service and extremely unprofessional. Never known such a poor Estate Agents. Truly truly dreadful
Preston · 22 November 2024
Agent replied · 23 December 2024
Dear preston, I am sorry to read your 1* review comments. I have passed them to our Area Director as we are keen to discuss this further with you and will be in contact. Kind regards, Asma, Customer Relations
★★★★★ 5/5
GoogleGeorge went above and beyond and got us sorted incredibly fast. I had nightmarish experiences with multiple estate agents however as soon as George entered the ring he managed to secure us a property and get us the keys within 2 weeks. Incredible work George and it is greatly appreciated. Decent bloke also.
Michael · 25 October 2023
Agent replied · 24 October 2024
Dear Michael, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Ladywell office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI used Dexters as managing agents for my house
I used Dexters as managing agents for 10 years. I have always found them to be highly professional and reliable. Munir in particular has assisted me on 2 occasions when financial pressures have caused huge stress. On both occasions, he has gone over and above the “extra mile” in order to find a satisfactory solution. He has been both professional and approachable showing that it is possible to show a human side even when trying to maintain a business in these difficult times. I would have no hesitation to thoroughly recommend Dexters.
Tania · 20 November 2024
Agent replied · 23 December 2024
Dear Tania, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma
★★★★★ 5/5
GoogleVery much delighted with their service in finding me a rental property. Special thanks to Jospeh for sharing as and when a new property is out in the market that fits my criteria.
Samson · 3 November 2024
Agent replied · 10 November 2024
Dear Samson, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
TrustpilotI've been looking for properties to…
I've been looking for properties to rent for a while now and calling up multiple estate agents can be quite overwhelming and stressful, however I've had a great experience with Dexters. Gemma Mason was incredibly helpful over the phone, giving articulate information with complete clarity which I much appreciated. I can't wait to view the property soon!
Mimi · 30 June 2023
Agent replied · 23 October 2024
Dear Mimi, Thank you for your wonderful 5 star review. Gemma will be so pleased to read your kind comments and we wish you all the best. Kind Regards, Asma Chughtai, Customer Relations Team.
★★★★★ 5/5
TrustpilotLayo very responsive and professional
Layo was very responsive and friendly - professionally clarified terms of our contract and provided a quick and effective example. Thanks for the help again!
Mattia · 22 January 2026
★★★★★ 5/5
TrustpilotJadasa Andjadiumi has been absolutely…
Jadasa Andjadiumi has been absolutely fantastic is resolving various issues in our apartment shortly after we moved in. She was responsive, professional and efficient at resolving all matters raised and provided timely feedback on our questions and on repairs to be done. We were most grateful for her help and support.
Consumer · 18 November 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service and reliable support
I’ve had a wonderful experience with Dexters. They are incredibly reliable, and whenever there’s an issue in the house, they are quick to respond and take action. Recently, Monika visited our property, and she was extremely helpful. She took the time to note down everything that needed attention and ensured that any repairs or fixes were handled promptly. It's reassuring to know that you can count on them for both routine and urgent matters. Highly recommend their services.
Davide · 5 December 2024
Agent replied · 23 October 2024
Dear Davide, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI can not thank Joanne enough for the…
I can not thank Joanne enough for the supports and willingness she showed in making sure I get the best service. I really appreciate it and I will no doubt recommend Joanne and her company to whoever wants to rent or get involved in property.Once again I thank you for your support.
Samiar · 19 October 2023
Agent replied · 23 October 2024
Dear Samiar, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters have taken the stress out of renting out our property…
Dexters have been managing our property for many years now. Ashley is our current property manager and we have been very happy with the service he and his colleagues provide. Communication is excellent and we very much trust their guidance and support around the issues that crop up from time to time.
Cally · 16 October 2023
Agent replied · 23 October 2024
Dear Cally, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and am delighted that you have taken the trouble to confirm this is the case. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotFirst class service
I have been letting my properties with Dexters for many years and I can not fault them. In particular Pam Simmons and George Taylor offer a first class service. They are super efficient, very responsive and have an ability to negotiate and solve all problems effortlessly. I would highly recommend them.
Connie · 7 November 2023
Agent replied · 23 October 2024
Dear Connie, Thank you for taking the time to leave a wonderful 5* Google review. Pam and George will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAn Agency that Really Look After You
When renting there is a lot of reliance on an Estate Agency that actually look out for your best interest, for this reason I am very glad to have Zelda Carr looking after us. I highly recommend Dexters Agency, and particularly Zelda for always being meticulous and efficient with any issues.
Stuart · 6 November 2023
Agent replied · 23 October 2024
Dear Stuart, Thank you for taking the time to leave a lovely review regarding Zelda. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThank you Isabelle and paulo
I just wanted to thank Isabelle Sketchley-Holmes from the managing team for the apartment, as well as Paulo, the handyman who came. there was a lock emergency in the apartment, and they handled it amazingly. Thank you very much!
David · 4 July 2024
Agent replied · 23 October 2024
Dear David, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters have been managing my property…
Dexters have been managing my property for 3 years and I’ve always been happy with their service.Special mention to Ricardo who has been very proactive in sorting out an issue with my flat. He acted quickly to address the problem, has kept me informed and solved the problem swiftly and satisfactorily.
Binal · 30 October 2023
Agent replied · 23 October 2024
Dear Binal, Thank you for taking the time to leave a lovely review regarding Ricardo. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThis was my first experience of renting housing and working with Dexter. Especially thanks to Joshua Reid! I'm impressed how fast and clear everything was, very polite and friendly. We have been selected one of the best options that could ever be. I wish you to grow and develop even more!
Janna · 25 October 2023
Agent replied · 24 October 2024
Dear Janna, Thank you for taking the time to leave a wonderful 5 star Google review. The Ladywell team will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI wanted to express my gratitude for the exceptional guidance I received from Joshua during my house rental process. His dedication made the entire experience smooth and stress-free. And his attention to detail and commitment to finding the right property for me was truly remarkable. I highly recommend Dexter's agency.👏🏻🙌🏻 …
Divya · 25 October 2023
Agent replied · 24 October 2024
Dear Divya, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Joshua. Please do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.