Every review we hold for the Lewisham office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotAvoid
We all know that Estate Agents are run by greed and web of misleading information. However Dexters have topped the board for being one of the most unprofessional agents out there.Dexters doesn't care about it's clients whether them being tenants,landlords,sellers or buyers...Dexters cares about Dexters and it's monetary rewards...they play all parties involved against one another in the most beneficial for Dexters way.Only use their services as last resort.
Betty · 17 November 2022
Agent replied · 27 October 2024
Dear Sir/Madam, we are concerned to read your comments and are very keen to look into this . If you could email me to advise which office you have been dealing with, we can take this up with them. Kind regards asmachughtai@customerrelationsteam.co.uk
★★★★★ 5/5
TrustpilotVery solid management service .Tenancy…
Very solid management service .Tenancy Renewals, compliance & an ability to help solve difficult issues Particularly helpful is Claire Gallagher-Doherty who heads the Management team is super efficient & helpful. I send her a request and she responds very quickly. She adopts a tough pro-active approach to tenancy issues such as rent arrears & serving notices efficiently.
Kate · 8 November 2023
Agent replied · 27 October 2024
Dear Kate, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
Trustpilot"Exceptional Service and Care: A Review of Dexters with Daragh Power"
I’ve had an exceptional experience with Dexters. Daragh Power, from the management team, exceeded my expectations. Dealing with a challenging tenant who went MIA, Daragh swiftly resolved all issues and even secured compensation on my deposit, which was unexpected. His genuine concern for his clients’ needs truly stood out.
Jehan · 27 April 2024
Agent replied · 27 October 2024
Dear Jehan, Thank you for taking the time to leave a lovely review regarding Daragh. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotDonalina provides a great service
Donalina is very efficient and prompt. Happy with Dexters service.
Rina · 11 October 2023
Agent replied · 27 October 2024
Dear Rina, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent property management
Myra Mettam, property manager at the Honor Oak branch has been looking after my rental property for almost 10 years. She is someone who gets things done. She is an absolute pleasure to work with and answers all my queries promptly and with her quiet expertise. I would not change agents as there wouldn’t be a Myra there.
Rosemay · 10 October 2023
Agent replied · 27 October 2024
Dear Rosemay, It’s great to hear that you have had a brilliant experience with Myra. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent customer service
I had the pleasure of dealing with Dexters North Property Management Team and more specifically with Petros Giorganios who provided excellent customer service. Petros has helped me a few times in the past year and has always been excellent in dealing with any potential issues that my property had, being always pro active and finding the best solutions.
G · 9 October 2023
Agent replied · 27 October 2024
Dear G. Giamaloglou, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotIt was an absolute pleasure working…
It was an absolute pleasure working with Alistair once again and he is very reliable and easy to communicate with. Always very patient and helpful. He helped our client on their purchase of 7 York Way which was exchanged today.
Amila · 26 September 2024
Agent replied · 27 October 2024
Dear Amila, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
TrustpilotWe dealt with Alister Maclean on a sale…
We dealt with Alister Maclean on a sale transaction, he was friendly, professional and very efficient and we would highly recommend Alister.
Rachel · 20 September 2022
Agent replied · 27 October 2024
Dear Rachel, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotI had the most horrendous experience…
I had the most horrendous experience ever with dexters old Brompton road office. Particularly with the unprofessional and useless director called Eleanor. She constantly lied to me about the amount of viewings and whether the keys were actually working. Please do not use the service of this agency. It was disorganised and terrible. I had to leave them after 3 weeks where they wasted my time. I will never use these people again.
Simone · 10 May 2022
Agent replied · 27 October 2024
Dear Simone, Thank you for your feedback. I am sorry to hear what you have experienced. I have forwarded your comment on to our Area Director for them to review with the team. Kind regards, Asma Chughati, Customer Relations Team
★★★★★ 5/5
GoogleGreat experience with Sophia, thank you!
Isabelle · 11 November 2025
Agent replied · 11 October 2026
Dear Isabelle, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
TrustpilotOUR BEST :)
OUR BEST :)Senior property manager JADASA ANDJADIUMI has truly made a difference with her assistance in addressing the shortcomings in our home. Through dedication and professionalism, she has created a warm and inviting atmosphere. We appreciate her attention to detail and solution-oriented approach in helping us with every aspect of our home."
Mahmut · 16 February 2024
Agent replied · 27 October 2024
Dear Mahmut, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleMyra and the team at Sebastian Roche are first rate - very responsive and know their stuff. Would very much recommend
Mark · 25 October 2022
Agent replied · 24 October 2024
Dear Mark, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAs first time buyers we are extremely impressed from start to finish. Sophie Payne was especially helpful, friendly, communicative and responsive!
Rebecca · 25 October 2022
Agent replied · 24 October 2024
Dear Rebecca, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotReally good experience
Really good experience, Alfie was very professional, communicative and fast. Having gone through a series of unsatisfactory processes with other estate agents, Alfie was completely different -would definitely recommend.
Daniel · 24 September 2021
Agent replied · 27 October 2024
Dear Daniel, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotFriendly team
Konrad is friendly and has been very helpful and accommodating in our property hunt
Andrea · 13 June 2023
Agent replied · 27 October 2024
Dear Andrea, Thank you for the 5* review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent property management team
I have had a great experience with Dexters property management team, most notably with my property manager Louis Preston. Speedy with response, teeming with life and humour, and full of energy, Louis brings something unique to managing the property, and has been the reason for my recommendation of these services to many of my friends and family.
Rebecca · 23 October 2023
Agent replied · 27 October 2024
Dear Rebecca, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent Estate agency
Excellent Estate agency. I want to thank Josep, he was very polite and helped us a lot. I definitely recommend this agency.
Ricardo · 22 October 2024
★★★★★ 5/5
TrustpilotMia has been so helpful and responsive…
Mia has been so helpful and responsive and is totally competent and knowledgeable. I thank her so much for all her help finding our new home.
Fleur · 9 March 2022
Agent replied · 27 October 2024
Dear Fleur, Thank you for your review, and mentioning your experience with Mia. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotA friendly and dedicated team who work…
A friendly and dedicated team who work hard together to provide an excellent, highly professional service that delivers a successful completion. Alistair, Jenny, Nick and Carlo were great, always readily and cheerfully available throughout the process, smoothing the way. We are delighted with every aspect of the service received and highly recommend Dexters.
Glyn · 17 October 2022
★★★★★ 5/5
TrustpilotGood Property Management
Good Property Management- Louis Preston is great.
Nicola · 6 December 2023
Agent replied · 27 October 2024
Dear Nicola, Thank you for taking the time to leave a wonderful 5* review. Louis will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotThe worst letting and property…
The worst letting and property management company ever!! They do not care about the tenants, only the landlord. As long as the landlord gets a good offer, they won’t bother helping with issues in the property. And they trick you with adding stuff to your contract after you’ve signed and paid deposit / rent so you are left with no choice but accept whatever they add into the contract.
Alex · 13 October 2022
Agent replied · 27 October 2024
Dear Alex, I am sorry to read your 1 review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotLindsey was very responsive to our…
Lindsey was very responsive to our questions. Assuring use throughout the moving out process, which can be stressful.Would recommend again!
Peter · 4 November 2022
Agent replied · 27 October 2024
Dear Peter, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDaniel Burrel is a star
Daniel Burrel is a star. His wisdom and knowledge about property are unparalleled
Mustafa · 19 June 2023
Agent replied · 27 October 2024
Dear Mustafa, Thank you for taking the time to leave a wonderful 5 star Google review. Daniel will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleFound a property to rent through Dexters, very impressed with their efficiency. Viewing the house to signing the contract took about a week. The agents were helpful during the process, I would definitely recommend going through them for renting.
Léo · 24 September 2024
Agent replied · 24 October 2024
Dear Leo, Thank you for your kind comments regarding the Honor Oak team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
